I have a lot of affinity and trust towards New Balance, as they are the only shoe company that…read morecorrectly fits my abnormally wide feet. Prior, I was shopping at the local department stores in the mall, particularly JC Penney's (before it went out of business), and was buying the incorrect size shoes. I then was told by an podiatrist to go to a store in Port Jefferson, which was a privately-owned shoe store which carried XXXW shoes (6E width), but at the time I didn't realize how much of a markup I really spent. Fast forward to May 2019, I came into New Balance was greeted by Justin - who became the only person I will come and see for shoes moving forward. Justin is fantastic. He fitted my feet properly to a pair of shoes, and they were $40 less than what I paid last year at the privately owned shoe store in Port Jefferson. I've also came in for sandals, and I'm sure I was one headache of a customer, but Justin was patient and located sandals for me that fit and a pair that were bad were exchanged after a week of purchase. No arguing, no questions asked, just took them right back. That to me speaks volumes and I will forever be a New Balance fan!

I needed new shoes desperately! I'm training for a half marathon and the shoes are currently have…read morebeen causing me foot pain. Mark helped me find the perfect pair! First, he had me do a foot analysis and then he brought me some options to try and educate me on the pros and cons of each based on my training. He was so knowledgeable and really helpful. I love feeling confident I got the right pair.

Always very helpful whether it be the shopping selection, ordering, or refunds. The store has a…read morehuge selection and everything is always displayed beautifully.

L.L.Bean, I love this brand now in my backyard! The name is from the founder, Leon Leonwood Bean…read more Leon Leonwood? A few things about this American, privately held company. Founded 1912 in Freeport Maine, L.L.Bean is known for their very generous return policy. They also specialize in clothing and outdoor recreation equipment. Like Duck Boots? I own a pair (Not from Leon Leonwood, another brand) which were invented by L.L.Bean. This store is a hikers and outdoors person dream store. The quality of the clothing is paramount, I came in last night to buy some wick tees and outdoor pants. There are great sales on heavy clothing, something I don't need but what I noticed was the different style rain coats. Beautiful looking coats that can be used for kayaking, hunting, hiking and more importantly, Disneyworld. L.L.Bean, the only Long Island location. Enjoy it folks!

Bravery Honor Loyalty & Sacrifice DICK'S Sporting Goods is…read moreon the frontlines serving our communities in unwavering commitment and dedication honoring CDC mandate operating on all gears for top priority and extra precautionary measures presented in face coverings and gloves enforcing social distancing and no one to enter with a mask. Hand sanitizers available employees literally wiping down the store sanitizing handrails doors counters constantly Really impressive. Curbside pickup available. Separation for a contactless checkout experience. I went in in search of a fishing pool for an anniversary celebration. Isahiah was very polite and went above and beyond probably spending about 20 min with me is giving advise in knowledge what was the best options and choices in choosing. I chose the PENN Fierce 111 Rod and Reel Combo. Seems to be a popular sport at this time of the season. People wiping out product due to sales and quality of manufacturing of items to be sold. In that the poundage of lining needed was unavailable. He suggested he could spin the reel right on site. $4.50 for 90 yards of line..... Very impressed. He did so and made my shopping experience beyond highly satisfying. Oscar was very efficient in checkout applied at $10 Reward certificate I had prior for shipping and earning points just by using my Score Rewards Credit Card From last visit. The card gives invaluable savings with gift cards given at the Christmas season my purchase was FREE..... From Safety Service Quality & Value my Sailor of the Sea is fully equipped in top notch attire and equipment for any summer venture out on the seashore with prices that keep you afloat to enjoy the extra cash in your pocket just from the Rewards offered through Dicks Score Rewards Card.... Salty Waters Men's Clothing line Quality made

This place is nothing like what it started as. I give them a year or two before they go out of…read morebusiness. I went there looking for looking for two specific items that I know they sell. I found both but neither one had a price tag and of course there was no one around to ask. You know who was there? People riding laps around the second floor on bikes and kids playing volleyball in the aisle. It was as if management took the day off and nobody cared at all about how the place was run.

Been waiting for over 20mins to exchange a pair of shoes, terrible customer service honestly save…read moreyour money and go to Footlocker their service is way better.

PacSun is one of my favorite stores to shop at for clothes, because I love the style... But I think…read morethat I am never going to buy anything from this particular store ever again. It just seems that the staff is always incredibly rude, inconsiderate and unprofessional. Two years back I had to call corporate just to complain about a manager there, because she was related to the owner of that particular store, so she felt she had the authority to treat me poorly, then openly complain about me so loudly that me and me niece could hear her from the dressing room. And I am nice, always respectful, and give people the benefit of the doubt, so the fact that I had to deal with that and then confront her about it for trying to openly embarrass me in front of the entire store is... barbaric ? High-school? And then after moving away for two years and coming back to the same store, I had ANOTHER unprofessional situation happen... I've never felt more unvalued as a customer at any other store I've ever shopped at. Bottom line--do not shop here unless you want to be treated poorly. You don't want my business? Fine. I'll spend thousands of dollars at Urban Outfitters instead. At least they're nice

Very rude employee looked about 18 year old bleach blonde in a black tank top came over to my…read moremother and told her to "get off the bench it's not meant to hold that kind of weight" very rudely and my mother is not a fat woman. This made me incredibly upset. If the bench was not made to hold people that is okay however the employee did not need to comment on weight

I was driving, wearing my hat and it hit me. This is summer?? Why am I wearing my Kangol wool blend…read morehat? It's hot outside! I need a hippy hop type hat that looks cool. I have plenty of ball caps, I'm not looking for a backwards ball cap where the brim hits the back of the seat. No! I was in the mall, walked into Lids and saw rows and rows of ball caps. And they could custom embroider your purchase? I always think of European Vacation where the son is at the Eiffel Tower and the French girls see his monogramed beret with his name: "Rusty". I need a cap. Something with vents for the summer. I always want something hippetty hop. Are you feelin' me Yelper? I walk in to rows and rows of ball caps. I ask the guy monogramming if Lids carries Kangol caps because I don't see any in the store. He says I have them but they're expensive. What are you, my mother? I'll be the judge, hustle man. He brings out a big case filled with Kangol caps. Why they aren't displayed in the store is a mystery. I have a black wool cap, lo & behold I find a vented blue Kangol cap. I pay for my new cap and drive home wearing my purchase. Lids in Smithhaven Mall? Read my lips: I know you sell 100s of ball caps. I hope the owner/corporate chain reads the review and says why aren't the Kangols on display?

if i could give it 0 stores i would, girl with glasses was rude. Practically no customer service…read morewhatsoever.

The Children's Place offers valuable saving in the MyPlace Rewards Card. Use points in-store or…read moreon-line. Ups provides reliable dependable shipping received on time. They have responded to COVID-19 appropriately in safety precautionary measures I continue to be pleased with customer service as well

Good prices but the bay shore store is small and they cram so much stuff in the aisles it's nearly…read moreimpossible to walk and forget even trying to push a stroller in there... It's called children's place!!! It should have space for a stroller. They also never have enough people working here. I prefer the Smith haven mall location. Even before they made it bigger and updated it you could always move around easily in the store.

I'm not small, I'm fun-sized. Yes, ladies and gentlemen, I am an adult yet I am not taller than…read moreyour average 5th grader. Just a teeny bit shy of the 5' mark, finding jeans is always a huge pain in the butt - but finding shoes and boots in my size is the bane of my existence. For the last several years, I have been on the hunt for a pair of knee high boots that come in my midget foot size (5-5.5, or a kid's 3-4) and actually come up to my knee, not four inches or more past. You see, the world wasn't made for us vertically challenged folk. When I have managed to find my small size in a boot, they have come way past my knee and I look like a little kid playing dress-up, or worse yet - like puss-in-boots, and I am about to go fence some scoundrel. Apparently small-footed individuals are also of Amazonian height. Lo and behold, Steve Madden. I saw a pair of shoes on their website, and called the store to see if they had them in my size in stock. As luck would have it, there was one lone pair, and it was soon to be mine. The man on the phone, Matt, was super nice and pleasant, and answered all of my questions, and was able to hold them for me until I could come to the store later that night. I dragged my friend out in the rain (I'm a girl, I need the friend fashion approval and the boy was all, um please take your friend because, yeah, I'm a boy, they're boots, I'm sure they're nice, yada yada yada). Matt was super nice and super friendly in person as was the other guy working there that night (Rohan). They brought out my boots and they were FABULOUS. They are delicious and beautiful and all mine - and the first knee-high boots I have ever worn/owned in my life. When you'e used to buying kid shoes that hit mid-calf, this is a great achievement and a boot victory. Sadly, they are for X-mas and since I was helping Santa play elf this year I will just have to wait - but it's worth it. They offered advice on how to care for it and all that good stuff, and the store was matching the web sale (20-25% off) which was just an added bonus. Since my friend was drooling over another pair of boots, I get her a pair as well that she loves - but she too will have to wait until Old King Cole comes on down that chimney. A+ for customer service on the phone and in store, and A+ for making good quality boots that are spunky and fun, and come in sizes to fit all needs.

Everytime I walk into Steve Madden in lake grove the associates are always so friendly and…read morewelcoming. They are very helpful and I'm always leaving there with something in hand. They are my go to place for any occasion.

My son and I were helped by a very friendly young lady named T. we picked up a couple suits, a…read moreshirt and some shoes. She was super helpful, knew what she was doing, and made our visit smoothe and enjoyable.

We came here to buy a suit for the wedding. Obviously we've never done this before so we needed a…read morelittle guidance. The man who helped us was Otto, he has to be the worst for helping customers that are new to this. He also said they didn't have certain colors, but he would show us something "close" that wasn't close at all. He looked more annoyed by helping us than anything. And when he was writing our information on the paper they have - I was afraid he was going to get something wrong, because his handwriting is chicken scratch. After he wrote all this information down, he took us to the computer and typed in some information, also. We knew after dealing with him these people were not getting our money. Super unorganized and all. Not only that, they just have samples of the colors for rentals, such as half cut jackets that you can just "see" what the pattern is - you can't try it on because they're all attached as one. It's absolutely insane to me. Never again will we be coming here. We asked for his name because we wanted to "give him the commission" and he said they don't even do that - then what's the drive to helping customers then? None apparently. Update: I get these dumb e-mails that remind me for measurements. Well i can't unsubscribe unless i make an account. And I realize that this Otto guy, when he put it into the system.. OUR WEDDING DATE IS WRONG! Told you I knew something would get messed up.