Took in a pair of high heels that needed polishing and repair. The leather on the heels were badly scraped. The repair was expertly done and the turn around time was 2 days. I highly recommend Foot Depot for your shoe repairs. They are professional, friendly and fairly priced for their services. read more

Foot Depot - Shoe Repair Near Me - Encinitas, California

Disappointed to say the least. Wanted to find a local climbing shoe resole shop to support local business. This doesn't cut it, better off sending it out. I showed my friends at the gym and they concluded the same right away, poor job. Last time I had sent my shoes out to a place in Tustin (Yosemite Bum), the pair came back looking just like new. The shoes I received from Foot Depot look sloppily done and rough. The rubber doesn't come close to matching the previous rubber at all nor the style of shoe. Maybe if this was a cheaper option, it would be ok but I paid more than I would have sending it out for a worse job. The only thing that was good was it was a quick turnaround which turns out didn't make up for the rest of the work. TLDR: send your climbing shoes out to resole even if it'll take longer to get them back. This wasn't worth it on so many levels. read more

Very overpriced for the "quality" of work provided. The photos speak for themselves. For $74, my wife's $400 Michael Kors bag was repaired with crooked, weak stitching. My leather backpack got two incomplete, uneven stitches on an interior pocket. I thought about returning, but I did not trust them to fix it without causing additional damage. This level of workmanship was nowhere near worth the price charged. I would not come back and would suggest others look elsewhere read more

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this guy sells you anything that you do not need an charges a lot of money he charged me $20 for something that should be 20 cents.i would not go to him ever. read more

I had a shoe repair person in Menifee that was amazing-he repaired as set of Birkenstocks for my previously which then lasted 5 years. But I moved to this area so I thought it would be good to try someone close by. As soon as I got home, I realized that the footbed was not properly repaired and a part was peeling up. Within 4 months of very careful normal wear, they were falling apart completely. I called to see if he would be wiling to do something for me since I spent more than the cost of a new pair just four months ago, but, he was immediately defensive and rude, and accused me of the shoes falling apart because I must have "abused them"-without even having seeing them, and refused to look at pictures too. Not a good experience at all. read more

Foot Depot - Shoe Repair Near Me - Encinitas, California

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Poor quality workmanship. Really wanted to like this shop as the owner seems kind, but i can't stand behind his work as i had my cowboy boots resoled there and the soles only lasted me 4 months before wearing through, not to mention the insoles fell apart within days of recieving my boots back. Repair done in december, holes appeared in soles by april. Rubber heel protector is deteriorating and there is a large crack through the heel block which wasn't there before read more

Second time I've gone in, owner (?) chatting on and on and on with someone, prev customer? Not shoe related, convo. Did not acknowledge me, did not look over, did not greet, did not say be with you in a minute-- so RUDE. Too many other shoe repair shops, won't give him a 3rd try. read more

Excellent! gosh, I didn't expect the boots to come out so great. I have a pair of Cole Hahn boots which I needed for a business trip and comfort, they are probably seven years old, but because of the degree of walking during the day at a convention, I prefer to wear a comfortable shoe and wear a dressy shoe at night. I'm so excited because they look almost new. highly recommend. read more

Great work and affordable price. Took my leather short boots in for heels replacement. They came back like a brand-new!! Highly recommended.

This is a one man shop. He is overwhelmed with the business he has. He is unable to give a timeframe of when he will complete the requested work. I left my shoes with him - one week longer than when he said the would be ready (total of 2 weeks) and he still had not touched my shoes nor did he have an estimated completion date other than to say it would be a "really long time". No apology. I took my shoes and left. He desperately needs an apprentice and a customer service person. I won't be back. read more

Amazing work on my 4 year old Birkenstocks - new sole and buffed out. Highly recommend! read more

Foot Depot - New sole. They did not have the beige, but the white looks equally good. Seamless! - Shoe Repair Near Me - Encinitas, California

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I was a customer for many years before moving out of state. Jim made me feel taken care of and well supported! He knows his stuff. Thank you!!! read more

Foot Depot - Shoe Repair Near Me - Encinitas, California

If zero were an option...this man tried to rip off my disabled daughter for $125 to fix old cowboy boots and an additional $150 to cut down heels on shoes. When I called to complain, he was more than rude. I am hoping the $127 he charged her card will be refunded. By the end of the conversation, he was screaming about how offensive I was. Avoid this business like poison. He raked in hundreds of $ from my daughter over the past 6-7 years unbeknownst to me. He's a real creep preying on a very trusting disabled young woman. read more

I had an expensive pair of designer sneakers, they needed help that glue would not fix. This cobbler fixed them so well. They are perfect and will last another 7 years. He did a job that should have been very expensive and only charged 30$. Very reasonable. I will be returning whenever I have an emergency. Thank you!!! read more

STAY CLEAR!!! I wish I could say good things. I've used this cobbler 3 times and each time you cannot guarantee that you will get your shoes back in the condition you drop them off. On three separate occasions I've had expensive shoes damaged and the response is " I'm doing the best I can and if you left your car at a dealership and they damaged it they would just be able to fix it" Guess what you cannot fix a cut into $400 satin shoes and you cannot fix a cut into patent leather $500 boots I wish there was another place i could use now I'm stuck with no place as I was basically told I should not expect to get my shoes back. My shoes were in perfect condition - I was told that I should not expect to get them the same way I dropped them off because they cannot control what happens once the shoes are with them. Not only are they extortionate expensive but take no responsibility for the damage that they do. I never leave bad reviews and gave them 2 chances until the 3rd time when i finally made a big deal. The owner had no issue refusing responsibility in front of 4 other clients who were waiting after me. read more

Foot Depot - DESTROYED SHOE - Shoe Repair Near Me - Encinitas, California

I love Foot Depot and have always had an exceptional experience. They repair shoes, handbags and small leather products. Every item that I have ever brought to Foot Depot comes back looking better that I expected. They not only perform the needed repair, they also refresh the shoes with polish. But the best reason to support Foot Depot is because of Jim. He is a true gem and I always feel appreciated. I had not visited since before covid until last month and he recognized me. He even asked me if I was still making incredible soup. I honestly have no idea how he remembered that I love making soups but that personal touch made me very happy to support and recommend this fine small family business. read more

I had one heel fall off my favorite pair of shoes ... so took them here for repair on the recommendation of my wife. I just picked up only a day later and found that they did a great job! Also polished my shoes (at my request) so they look great. While I see in Reviews that some people were put off a bit by the owner, I found him to be an interesting person ... I am a bit of a character myself, and to me, small hometown shops like this one (remember too Danny Dalager's knife sharpening biz, or Rosanna who had great Italian subs!?) here in Encinitas are what life used to be / and still should be about! I saw a lot there for sale too there about Orthopedics - and note that was not why I came: it was for straight up shoe repair and for this and other leather fixes, I am delighted to have this shop (and its owner) be my desired, pleasant destination... cheers! Rob W read more

23 YEARS of wearing hard plastic podiatrist made orthotic inserts. 23 years of discomfort. 23 years of continued spraining of my right ankle. I went in to see Jim, and he took one look at my inserts (which have an insole like covering with full feet impressions) and he gave a long scientific assessment of everything that's wrong with how I walk and with my orthotic inserts. He also went on to show me how the orthotics themselves were contributing to my problems and how my feet and my body were compensating. The guy is like ChatGPT for feet. He custom made a set of orthotics for me that are comfortable, keep my feet more stable and upright, and have solved my biometric issues. I WISH I would have seen him 23 years ago. All that for $109? What a bargain. It's comfortable to walk again. For the people that left 1 star reviews, I read them all. Listen, this guy is more of a Mr. Spock type personality. He's like a data scientist. If you want someone who is warm and bubbly and engaging while working on your feet, go get a pedicure. Jim sees people who walk in as a scientific problem that he needs to solve, and he goes into that mode. Some people are like that. They're usually brilliant. If it rubs you the wrong way, I can refer you to all the podiatrists that made me expensive, hard, uncomfortable, and problem inducing orthotic inserts. Foot Depot has a customer for life from me. read more

I tend to wear things until they die. Clothes, shoes, whatever. Not a big shopper. I regularly rotate a couple pairs of shoes for work and never realized I had worn them so long, I developed a hole in the sole of the shoe. Seemed like a little extra air conditioning wouldn't hurt, but on the few rainy days here in So Cal, not such a good thing. Normally you'd likely just throw them out and grab a new pair of shoes. But these had character and were still in great condition, other than the sole, I wanted to resuscitate them and bring them back to life. Glad I found Foot Depot to help solve this problem. During the current Covid situation, they limit entrance and numbers into their shop. Upon entrance they quickly take your temperature with a forehead scanner and masks/ face coverings must be worn. They offered a comfortable and moderate cost replacement with was totally fine. Turnaround was just a couple days and overall service was fast and personable. They even offered to give my shoes a shine to help keep me looking fine, at least my feet! Thanks for your help Foot Depot! Keep on Yelp'n! read more

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Been going for years, impeccable workmanship! I highly recommend Jim/his knowledge and Foot Depot! Thank you for caring for our feet, shoes in North County Jim! read more

Great service. Owner is an ardent Trump supporter who thought I was too and went on and on.

Many stop by for Foot pain assessment, solutions, foot pain relief. This is a foot alignment revolution! read more

Foot Depot - Sitting area - Shoe Repair Near Me - Encinitas, California

waited in line for 20 mins, then owner took pick up customer in front of me. CASH upfront with and estimate of repair, with the caveat it will more when you pick up go elsewhere read more

I had 4 pairs of dress shoes I rotate daily and wanted to see if they could be restored to life before I invested in a new pair. I dropped them off late on a Thursday night and the Owner, Jim, had them ready for me on Monday. They looked as good as new and Jim apologized he couldn't have done better on the sneaker sole on one pair. I was there late in the evening before closing both times and Jim could not have been nicer. He chatted up my son and me on baseball and history and spy novels. I love having a small local business with a personal connection. This world needs more businesses and Owners like this one. Great service, great quality, great conversation! read more

Unfortunately, the outside and heel of my boots were repaired perfectly but the inside lost its lamination or whatever it's called. The inside was worn through to the cloth and had a big tear. He glued it for me but said the inside was that way when I came in, which it wasn't. It was also expensive--45 for a heel repair and polish. Sad, I want to support local encinitas businesses. Also think politics ought to be kept outside of business, but to each his own. read more

Superb cobbler! I've never been here, but I had an old pair of cowboy boots with very worn soles that I had written off, but hung onto because they had sentimental value. My friend's wife Katie swore she knew someone who could bring them back to life, so I gave her my boots to bring here to Jim. When I got them back, the soles had been replaced with some very nice Vibram soles which in my mind are the best soles available for a working boot (I have other cowboy boots as well as combat boots with Vibram soles). In addition to the new soles I'm pretty sure he also polished them up because despite all the wear, they look really good. Extremely happy that I can wear these boots again without my feet getting wet from the holes and also that they're bearable to wear once again. Thanks Jim!!! read more

Foot Depot - New Vibram soles. - Shoe Repair Near Me - Encinitas, California

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I was having foot pain due to long training hikes. Someone recommended Jim at Foot Depot and let me tell you this guy knows his stuff! He customized some insoles for me while I waited. This man sets the bar for helping folks with foot pain. GB read more

So I am having excruciating foot pain in my number 2, 3 and 4 toes and thought I had neuropathy. I went to a chiropractor named Synergy Integrated Dr. Lim on Mission in Escondido. He quoted me $9,000 for home treatments, light therapy, and some kind of a TENS unit. I left him and went to a chiropractor in Encinitas called Scott Sebastian for 7 weeks also for light therapy and manipulation and continued to have level 8 pain in the middle of the night. I stopped by foot Depot and talked to Jim Rice who advocated me to get inserts for my shoes. Pain went away that night and I was able to sleep through the night. First time in 3 months . Jim is a genius read more

This guy sucks. He has such a bad attitude. After ignoring me upon entering the store, and continuing to carry on a personal conversation while I was clearly waiting, he then proceeded to treat me like an idiot. The store looks like shit too. I was overcome with visceral rage and walked out empty handed. I went in to purchase a specific item, and was instead asked about my symptoms. I didn't come for advice, I came for inserts. Since the store is unnavigable without the owner, it's impossible to make a purchase and avoid interaction. Online ordering it is. What a schmuck. read more

Again, yelpers are helpers. New down here and had my favorite John Varvatos boots and the heel came off?? I love these boots and he doesn't make them anymore. So Yelp and Foot Depot to the rescue. He looks at them and quickly made the decision on how to fix them creatively. I got them today and they are perfect. Very happy customer and from the looks of it, lots of other pleased customers in and out all day. Thanks Yelp!! read more

We highly recommend Foot Depot in Encinitas for orthotics. Got a pair for myself and for our boys who were having growth related knee and heel pain and they work great! The owner is super knowledgeable and will help you find the right orthotics for your needs. We got the 'Kneed to Run' and 'Kneed to Be' orthotics. Much cheaper than the other places, around $30-$70 per pair I believe. Our pediatrician originally sent us to Foot Depot for my older son's heel pain, so grateful she did!! read more

Fantastic place to get your climbing shoes resoled. Turn around time was a week and the staff was very welcoming. Would recommend this shop for all climbers. read more

I brought in two pairs of 3 year old heavily worn Tory Burch pumps. I was not really sure if it was going to be worth the effort but figured I'd give it shot. I'm so glad I did, Foot Depot did an amazing job. I definitely don't need to replace these now. Thank you so so much!!!! read more

Foot Depot - Shoe Repair Near Me - Encinitas, California

My brother-in-law and I have a passion for Ferragamo shoes and he asked me this morning where did I go to get mine looking so new? Of course, I told him he had to go see Jim and Foot Depot. Jim has been working on my shoes for more than 10 years, from minor repairs of loose stitching, to re-soles, reconditioning, and of course, for much needed inserts. On my Ferragamo's (Master Loafer) Jim replaced the soles with an equivalent rubber sole and heel, making them look like the original, and, leaving the Ferragamo name visible on the bottom -- a nice touch. Also, he recently re-conditoned the same shoe -- it had started looking dull and old and Jim took one look and said, "oh, yeah, you have too much wax build-up. We just need to strip off the old was and re-polish them." They look NEW! read more

Foot Depot - My re-soled Ferragamo loafers -- perfect after ~18 months of use - Shoe Repair Near Me - Encinitas, California

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The owner of Foot Depot is friendly. He is honest with what can be done to fix the problem of your shoes, so that the customer retains realistic expectations. He is on time with the delivery of the fixed assignment. The prices are also reasonable. Parking is ample. read more

Great service - Jim is very knowledgeable and when he taped up my plantar fasciitis plagued foot, it felt better instantly. The new inserts are working wonders already. Nice to have a local expert :) read more

Wow! I took a pair of my - get this - 20-year-old-very-favorite shoes into Jim for a spruce up and new heels. THEY LOOK BRAND NEW! I have bad feet so often wear my sneakers. I'm so happy to have these old standbys back in action! Best repair I've ever had!! read more

Last week I brought in a pair of leather chukkas for worn out soles and the man there, I think his name was Jim took care of them. In just a few days, he put new soles on them, shined them up and replaced the laces. Overall, an outstanding job. Thank you! read more

Top quality craftsmanship. I bring all my shoes back from Italy to Jim to protect the soles. And he matches the soles too.

If you aren't able to be kind to your customers when they ask you questions, you shouldn't be in the business of dealing with people. I will ensure my friends and co-workers know never to go to your shop for their shoe repairs. Do you know the power of social media?? You never know who you are talking to on the telephone, so you should always be nice to everyone. I have several shoes that require some type of repair....and you just lost my money. And you just lost money from my media followers. Have a great day!! read more