Cancel

    Open app

    Search

    Fooks Thomas J OD

    5.0 (1 review)

    By appointment only

    Services - Fooks Thomas J OD

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Fooks Thomas J OD Photos

    You might also consider

    Recommended Reviews - Fooks Thomas J OD

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    MyEyeDr

    MyEyeDr

    1.0(2 reviews)
    1.0 mi
    $$

    Dr Hilliard is nice. Manager out front is rude, not helpful, deceptive. Can't get clear answers on…read morepricing. Paid for new glasses, got bent, scratched demo frames with my lenses in. They don't disclose that frames are discontinued and they'll pull the demos off their public rack. One employee said the " lab did it", another admitted it was from that office. Changing stories, same if you try to use the insurance for damage.

    Dr Hilliard has been my optometrist for many years. He knows my medical history and has been a…read morecaring doctor. However, dealing with the front office sales people is horrible. I gave a terrible review the last time I was in because of the way the purchasing of glasses was handled. I thought I'd give another try since I was going to be looked at by Dr. Hilliard there anyway. It was a terrible experience once again. The sales person was inept at finding pricing, using my insurance, and was extremely pushy. I liken the experience as to that of a used car salesman. She was throwing around prices and was very confused. She gave me at least three different prices on a single basic pair of glasses. The prices kept going up every time she mentioned any purchase. She could not seem to come up with a price on my basic pair of daily wear glasses along with a pair of Prescription sunglasses. They had a deal that said I'd get 40% off. But she was unable to give me a price that used my insurance. It was maddening. After about 35 minutes of her fumbling around for a price I had had enough and just wanted to leave, I told her to call me when she comes up with a price. An hour later, I received a call back and the price that she quoted was clearly twice as much as what she quoted in the store. It was then that she said if I didn't buy the glasses today, I would be charged a $50 deductible. She never mentioned anything about that at the store. Again, I was feeling deceived. I believe their tactics are unethical. I will not do business with my eye doctor there again. I will take my business elsewhere. I do not recommend this business for anyone. I believe their sales tactics are deceptive, unethical and unprofessional. I have given them more than one opportunity to be forthright and give a clear quote of prices. It seems they are unable to do that. Zero stars!

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

    See all

    Fooks Thomas J OD - optometrists - Updated May 2026

    Loading...
    Loading...
    Loading...