Spent $300/400 on glasses, I'll never wear, because I can't see out of them! Used my insurance, so…read morenow I'm stuck, unless I want to pay cash. Took them back to have them fixed and they are STILL wrong!

I've been seeing Dr. Farabaugh for over twenty years and followed her over from Sears Optical. She…read moreis very attentive and very caring towards her patients. Dawn and the opticians in the office are always super helpful when helping pick out glasses and were patient when teaching me how to put in contacts for the first time.

Dr Zbignewich has a calm, patient-friendly approach. The office team is also welcoming and…read moreprofessional. I recommend him.

They eye glass frames are very good and people working there have professional and good manners. I…read morehave my contacts and two pair of glasses from them. The only thing I would complain is they are very slow in preparing your glasses. It took them 3 weeks to get my last pair of glasses ready. However, their product is high quality so I will still recommend this place.

Facility is clean and modern. Staff was friendly. Dr. Hilliard is very professional and really took…read morethe time to understand my contact lens usage. I don't wear them all the time so he recommended a six month supply of daily wear contacts. The price was great, there was a rebate and the contacts were in stock! Overall best eye doctor experience I can remember.

They were able to get me in and out very quickly, office staff and Dr Keppich are all so friendly,…read moreordering my contacts was a breeze! I highly recommend this office to anyone!

I have been going to Ryan for the past few years now and I have always encountered a wonderful…read moreexperience with him and his office. They offer a great selection of glasses but most importantly they are amazing at fitting the various frame styles to best compliment an individual's personal characteristics (very helpful to my indecisiveness). The office is very update with new technologies and diagnostic systems ( I personally took a lot of interest in the various machines used on me). The staff is very friendly while knowledgeable and importantly, is willing to take time to explain for your concerns and questions. I highly recommend Ryan's office for any form of visual concerns, I shall remain a dedicated patron.

Dr Hilliard is nice. Manager out front is rude, not helpful, deceptive. Can't get clear answers on…read morepricing. Paid for new glasses, got bent, scratched demo frames with my lenses in. They don't disclose that frames are discontinued and they'll pull the demos off their public rack. One employee said the " lab did it", another admitted it was from that office. Changing stories, same if you try to use the insurance for damage.

Dr Hilliard has been my optometrist for many years. He knows my medical history and has been a…read morecaring doctor. However, dealing with the front office sales people is horrible. I gave a terrible review the last time I was in because of the way the purchasing of glasses was handled. I thought I'd give another try since I was going to be looked at by Dr. Hilliard there anyway. It was a terrible experience once again. The sales person was inept at finding pricing, using my insurance, and was extremely pushy. I liken the experience as to that of a used car salesman. She was throwing around prices and was very confused. She gave me at least three different prices on a single basic pair of glasses. The prices kept going up every time she mentioned any purchase. She could not seem to come up with a price on my basic pair of daily wear glasses along with a pair of Prescription sunglasses. They had a deal that said I'd get 40% off. But she was unable to give me a price that used my insurance. It was maddening. After about 35 minutes of her fumbling around for a price I had had enough and just wanted to leave, I told her to call me when she comes up with a price. An hour later, I received a call back and the price that she quoted was clearly twice as much as what she quoted in the store. It was then that she said if I didn't buy the glasses today, I would be charged a $50 deductible. She never mentioned anything about that at the store. Again, I was feeling deceived. I believe their tactics are unethical. I will not do business with my eye doctor there again. I will take my business elsewhere. I do not recommend this business for anyone. I believe their sales tactics are deceptive, unethical and unprofessional. I have given them more than one opportunity to be forthright and give a clear quote of prices. It seems they are unable to do that. Zero stars!