compassionate and competent I care team…read more doctor and staff members function very efficiently while still maintaining a very upbeat attitude this 65 year old physician feels he received the best possible eyecare from Dr. Shirley....this man gives 110 percent !

I have been going to Shirley Eye Care for my glasses, contacts, and yearly eye exams since 2015…read more They are a fabulous gem in our area. Their new facility is even nicer--great team of doctors, very knowledgable and on the cutting edge of eye care. Highly recommend!

Excellent eye doctor - very personable! I have been going to…read moreFamily Eye Care West for at least 6 years - I've always been treated with the greatest of respect and care. Dr. Jan is great - very efficient and extremely easy to relate to. She spends as much time as she needs to give you a thorough examination, not just a set amount of time. I would highly recommend Family Eye Care West - come join the "family"!

Dr. Jan is the best. They were having some technical difficulties with equipment at my last visit…read more She and her staff were very respectful of my time, and made sure I had a thorough exam despite it all. I always recommend Family Eye Care West. You won't be disappointed!

This is the only eye doctor that I've ever been to that only measures you one eye a time and not…read morealso both together, doesn't ask you if it's clear or if it's blurry (only a relative better or worse), doesn't let you use both eyes at the end and confirm that you can see clearly with them together--I didn't even read a single line 100% correctly (I know because I verbally said I dont know on some of the characters) before he was ushering me out the door. When I started asking how can I know how my prescription is going to be if I didn't see clearly yet he got really uppity with me and said that he made the prescription and I have to go pick out glasses, he was very hurried to get me going. When I went to pick out glasses the staff was nice enough, but there was an discrepancy between what I'd been told by my insurance that they were covering for me versus what the staff said that the insurance was covering me for. The staff said that she would call to confirm, but she didn't, and they just deferred to what was listed on their papers. I'm not good in these kind of situations so I just tried to get through the process as efficiently as I could so that I could leave like the doctor made clear he wanted me to. And at the end of this visit? I was given a receipt for what I paid for, but I wasn't given the paper with my new glasses prescription, so I have no idea what my new vision situation is. It was a very disappointing experience, particularly because I have no idea what it's going to look like through my new lenses when I go to pick up my glasses in a couple weeks. Unfortunately this is the second time that I've been here, and the second time that this has happened. I thought the first time was maybe a fluke, but this made it clear (at least something was clear) that it's the standard for this doctor. Furthermore, my prescription from last time wasn't all that strong, so it's no wonder that my eyes are even worse off now! If you enjoy playing Russian roulette with your vision care then this is the place for you. If you prefer, however, someone that illustrates that they care, someone that takes time to answer your questions, someone that's thorough and makes sure that you can see clearly and fully through the exam equipment before sending you out the door, then do yourself a favor and find somewhere else because you will not get that luxury here. Update: I decided to wait to post this until after receiving my new glasses, so that I could compare them and genuinely give them a shot to prove me wrong. Unfortunately that did not happen. While I was impressed between the difference of my regular awful vision versus the glasses, when I got home and compared my old glasses with my new towards various texts of various sizes, thickness, and distances, there was in truth very little functional improvement, maybe only about 5% more accuracy, and really the only thing I noticed was simply that the things that I could not make out--things I really should be able to read--just had a more solid color, indicating some vague improvement but not really anything meaningful. My eyes will still strain to make some words out when wearing them, leading to them "getting weaker" as this doctor put it, and how convenient that will be that it will call for making another eye exam appointment. I will not return to here that is for sure. I'm disappointed, and now my head hurts. I just wish that he would have let me read just ONE line all the way through correctly. Just lazy and unprofessional and maybe even calculated. And for the cherry on top at pickup, though it slipped my mind until I got home, I still didnt get my Rx paper. I keep a folder of these things so it isnt as if that it an unusual practice. Evidently it is for this establishment. Very, very dodgy.

They fixed my wife's old pair of glasses, so she would have a backup set while waiting for her new…read moreglasses. Very nice staff. Trusted!

I had a very good experience at Ives Eye Care yesterday for my annual check up. The staff was…read morefriendly & courteous. My appointment probably took longer than usual because of me chit-chatting...but I actually like that. I liked the fact I wasn't rushed...and the staff took time to listen and engage in conversation with me. Dr Alexa was thorough & professional in her examination. I always feel very comfortable here...and happily recommend Ives Care to others. Keep up the good work!

Last year my friend recommended this place and to see Kim when I needed glasses. I already had a…read moreprescription. Kim helped me find exactly what I was looking for, gave me lots of information that was helpful to me and was so pleasant. She didn't rush me a I was looking at a lot of frames & kept bringing more out for me to look at. She gave me honest opinions and that helped. I went there again this year & asked for Kim's help. Again pleasant as ever and so helpful. I like to patronize local businesses. I would suggest a raise for her and as a good gesture a pizza for lunch! She is the reason I went to your business this year. Good help is hard to find!

Since 2017 was my last review, I need to give these people/ staff members a bit of an update…read more Initially, I was leery about a new doctor. but the staff members were very diligent and come out on the 5. But my anxiety was soothed by these on-ongoing profession staff persons. I am the first person to admit that I am a tough cookie or a hard nut to crack. Anyone that can provide such precise and efficient care to their patients, as they do this, they were still absolutely on the mark once again. They were professional, caring, and knowledgeable . I am so glad that I have these persons helping me with my eye care.

Thank you for a very positive annual checkup today. From the very nice greeting at the front desk…read morefrom Cheryl, to the extensive pre-testing with Erynn, to a thorough eye exam from Dr. Matt Skoner, and finally checkout with Barb, all the staff were caring, competent, friendly, and pleasant.

They eye glass frames are very good and people working there have professional and good manners. I…read morehave my contacts and two pair of glasses from them. The only thing I would complain is they are very slow in preparing your glasses. It took them 3 weeks to get my last pair of glasses ready. However, their product is high quality so I will still recommend this place.

Facility is clean and modern. Staff was friendly. Dr. Hilliard is very professional and really took…read morethe time to understand my contact lens usage. I don't wear them all the time so he recommended a six month supply of daily wear contacts. The price was great, there was a rebate and the contacts were in stock! Overall best eye doctor experience I can remember.

Dr. Kulback is a wonderful chiropractor - he's friendly and efficient, and last year when I threw…read moremy back out, he had me up and walking pain-free again after only three sessions! Dr. Harrison is a great optometrist, too. Very sweet and helpful. The real star of this office, though, is Lydia ... she is always working hard and always kind. She makes you feel truly cared for and we have become friends through this office! She keeps the place running smoothly and takes the time and care to know their patients by name and needs. If you're looking for new doctors of this kind, give them a try!

Dr. Kulback (optometrist) gave me a more careful and more thorough eye exam than I've had in…read moreyears. She didn't rush through it at all and she answered all my questions without making me feel like I was wasting her time. I was only visiting Johnstown for a couple of weeks and needed to replace my damaged glasses,so I wish I had somebody this good back home. Her prices are very reasonable, too.

On behalf of my mother who has gone to this office for more than 2 decades. The last pair of…read moreglasses that she purchased she added the scratch resistant coating. Within one month they were very scratched. After several attempts to resolve with the office staff they continued to tell her that she cleaned them with the wrong products. Despite her showing them what she used (and keep in mind it's the same approved product that she's used on glasses for years) they refused to do anything. VERY EXPENSIVE and they do NOT stand behind their products. Go elsewhere. Oddly my sister and I have used the lower cost providers in the area and had no issues. My mother spends a fortune with the office she's used for years and had a big issue.

Very friendly and helpful staff. Dr. Fazzini is amazing. Always get me in as soon as i need seen.read more