I am so happy with my upgraded water softener and filtration system!!…read more Joseph was very responsive throughout the entire process and took the time to answer a lot of detailed questions before I made my decision about the equipment, long-term maintenance, warranty coverage, and service costs clearly. Brandon and Tyler handled the installation and were professional, knowledgeable, efficient, and respectful of my home. They worked quickly, kept the area organized, and left the installation looking clean and sleek. There was a plumbing issue during installation involving the inlet/outlet configuration corrected it immediately. They also noticed that my existing water-softener drain line was smaller than what they preferred for proper regeneration. Rather than ignoring it, they brought it to my attention and Joseph agreed to upgrade the drain line so the new system could operate properly long term. I really appreciated that they identified the potential issue before it became a problem later. The difference in my water was immediate. I took my first shower after installation and it was incredibly soft and silky -- noticeably better than the Whirlpool system I had for 7 years since it can soften and filter for chlorine and other contaminates. I also appreciate how simple the maintenance is. I only need to keep salt in the brine tank, and the system regenerates automatically. No special softener-cleaning products or complicated routine maintenance. I spent $3k for the unit and install, and this is one of the best investments to make for your home, skin, hair, and physical health. With a 5 year warranty and reasonable service fees after, I now have peace of mind after dealing with the failure of my previous unit. Thank you to Joseph, Brandon, and Tyler for a great experience. I would absolutely recommend them!!

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

VA water was easily the best company that I've spoken to and dealt with. Vlad gave me a fair price…read morecompared to other companies that just lied to us. We hired him immediately for full house softener and RO system. They respond fast to questions and have been out here to help with replacing filters

I called a few places to get information on a RO system. Once I contacted VA Water LLC, not only…read morewas Vlad quick to reach back but he was very informative and patient with all my questions. I felt more than comfortable moving forward, he was even able to work us in for the following day. Vlad came out himself completed the install without any issues, explained the system before leaving and my water tastes great. I will definitely be using their services again. I highly recommend them.

Great Team!!! Responsive and Professional…read more Will definitely recommend their services to my friends.

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

After reading many reviews, I determined it was better than 50/50 to call Michael. After scheduling…read morean appointment with a previous plumbing company and feeling uneasy about it,I reached out and Mr Hairston called back in less than 30 mins. Next day appointment with a perfect time slot and I was set for a commode repair. Michael showed up on time and after a little chit chat,knocked the job out in a decent amount of time. The valve at the wall was original to the home and at 30 years old wouldn't close. As a result I couldn't do the simple float replacement. Forget about those multiple men shops trying to upsell you,subscribe you and offer the other multitude of services . Michael is old school. Give him a call.

Michael is highly reputable, knowledgeable, skilled, and reasonably priced. He replaced my gas…read morewater heater this morning and did an outstanding job. He arrived on time, completed the installation efficiently, removed the old water heater, and left the area spotless. I highly recommend his services!

Outstanding from start to finish. The only plumbing company I'll ever call. Super friendly, very…read moreprofessional and prompt.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

We would 100% recommend Jason for the following reasons:…read more 1. We called him on New Years Eve (12/31/17) and explained that we did not have heat. The wiring from our boiler to our thermostat was faulty. Jason immediately alleviated our concerns that he could be of assistance and he visited our house shortly thereafter. Yes, he came to our house on new years eve to help us out in need when no other electrician was available. He sacrificed his time, and his holiday schedule to help out strangers in need. 2. Jason was professional, knowledgeable, kind, and hard working. He took the time to hear of concerns, and explain everything in details so that we understood the electrical/heating problems that we were facing. 3. Jason cleaned up the work of our previous scammer electrician, who cut corners, left holes in our wall, left exposed wires everywhere, and who was unreliable. All in all, we will gladly work with Jason again. In addition, we will recommend him to all our friends and family who need electrical assistance. Look no further for an honest, hard working, reasonably priced, intelligent, and kind professional!!!!

Amazing electrician that is honest and does great work. He is a master of his craft and gets…read morestraight to work. I will use them if I have any electrical needs. He explained what he was doing and showed me what to do if my breaker goes out. Family man that never stops working, hence, NSW. He doesn't try to buckle and dime you and he is fair with his prices. Thank you Jason!

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

I have long wanted to get my home's water supply treated. A trip to Florida decades ago planted a…read moreseed in me that said "Soft water is where it's at!" I finally got back around to this goal of mine. I have worked hard enough to treat myself and my family with this luxury. It is a luxury and I do not take that for granted. It is expensive (though we were able to snag a special - yay!) but I know it is worth it - especially having been experiencing skin sensitivities lately, too, so I am hoping this will aid in nourishing and restoring my skin. I did plenty of homework and read tons of reviews before deciding to go with JBC. The reviews are legit. My experience from the initial call with Jessica to our initial consultation with Jeff to the install led by Marvin was all top notch. Getting scheduled was very easy. I was familiar with the water tests but still wanted to go through the process with Jeff. It was very informative and engaging. It was great to get to feel the difference in our water and the soft water that we would be getting. That took about an hour from start to finish. We wanted to get the water installed before Christmas but due to the rain, we needed to wait. However, they came the Saturday morning before Christmas to install the kitchen's reverse osmosis unit so that we could have something before the holidays. And they returned the day after Christmas to complete installation on the exterior of the home. Marvin was polite, professional and informative afterwards explaining everything and answering our questions. They also did a great job afterwards. If I ever had a question, they always (Jeff, Jessica and Marvin) were quick to respond. When digging they did displace (and not replant) a bush that I had recently planted in the Spring. Once, I was aware it was gone, Jeff quickly made it right by crediting my account the cost of the bush. All in all, I was and still am very pleased with the level of customer service, professionalism and responsiveness of this company. We are absolutely enjoying our soft water and look forward to tracking the benefits over time that show up with our hair, skin and nails along with our bodies. I am sure we will be better hydrated drinking less dissolved solids. Highly recommended!

No one is perfect, but this local TX company is the best at what it does. Install a solid water…read morepurification system under your kitchen sink, changing the filters once a year. From me, they earn a solid B+. Note: in the DFW, there ARE no "A's".

Well, well! Have you ever heard about an "ANGEL" in the backfield? I, would like to tell you about…read morean "Angel" in the midst of the worst snow/winter storm since 1949!!!!!!! I, reside in Michigan and I am use to storms, however, I have a wonderful niece and (2) great nephews that live in Ft. Worth, TX and I started looking for water (drinking) water at 9:30 am. No one could deliver until the the 22nd or 23rd. Normally that would be acceptable but, because one of nephew suffers from Sickle Cell Disease and recently had his gall bladder removed, he MUST HAVE WATER. I, never spoke the specifics to the "Angel" in the backfield, but he assured me he could deliver some boxes of water after work. HE DID!!!! Customer service is the greatest asset a company can have and they did surely proved that today! Looking forward for the balance of the pallet, and I THANK YOU, for my nephew(s) and niece being able to make it through this 2021 no water (frozen/busted water main) situation. And of course, we are going to share with the neighbors & friends! Claudia

Fantastic service, storing the boxes is much easier then bottles and the fact that is it fully…read morerecycled when your done with it is a bonus. Have used this services for 2 1/2 years and the water tastes fantastic. Highly recommend. - Cheri

Nixon he is great and explained everything. Such a great team thank you will be using them again.read more

Requested 14 year old softener Resolution due to a cracked…read morechlorine holder. Nixon and Eric resolved the issue. Excellent service. I have been a customer since 2012. Have considered to replace this unit.. My softener lasted 14 years.