Great website to work from and if you have questions they are quick to answer. Great quality and custom sizes are cut exactly to your needs. I can't boast enough about this company. read more

I am currently working on replacing the foam in my sofas. Ordering was quick and delivery time was fabulous. Very happy with my purchase and would definitely use their services again. read more

This is the second time that we have used Foam Factory. This time we replaced all of the cushions in the chairs and sofa in our living room, which feature tapered, overly tall cushions. The website is very informative and extremely easy to use, and Kathleen (service rep) even sent a special email suggesting a different foam type that better suited our cushion configuration. We are glad that we took her advise. This extra attention to detail, plus the perfectly manufactured cushions has made us a loyal customer. Now we essentially have brand new furniture for a fraction of the cost of reupholstery. read more

I had an idea for how to make the back of my cabinet look nice but needed a perfectly cut block of foam to do it. I emailed Foam Factory and had a response the same day. I ordered the material they recommended and it was shipped quickly to my office. It looks great! Here is a picture of the before and after. read more

Foam Factory - Top is before. Bottom is after. Looks nice and clean! - Mattresses Near Me - Macomb, Michigan

I literally purchase TENS OF THOUSANDS of items online and I have to say the Foam Factory not only had THE BEST PRICES and MORE CHOICE than anyone else online, but the shipping was VERY REASONABLE and they sent me 2x more than I was expecting. I called and their friendly representative told me that they only sell or ship in quarter sheet or larger, regardless of my dimensions, so I received 2x more than paid for... and of course I'll always find a use for this 2" thick closed cell foam extra sent. The quality is PERFECT TOP NOTCH. Great packaging and they answered the phone immediately when I called to ask why I received 2x for the same price. I HIGHLY RECOMMEND Foam Factory and will use their services/products the rest of my life. Wayne Dennis SSGT USMC, 2nd Battalion. read more

What an amazing place!! Great service and quick delivery. Reasonably priced. Replaced cushions in recliner and they're perfect!! Measure cushion cover and not cushion and make a note that's how you measured on form. read more

Service is great selections good and value for the money was excellent would buy from this company again

Attention customers putting online orders: TLDR: Please check that they have a tolerance limit on the custom foam which is 1.5inch plus per dimension, which could make it useless for you. Beyond that their customer service is probably the WORST I have ever experienced. I ordered a custom foam for my couch and the dimensions I received were 1 inch+ off from one dimension and half an inch off from another one. They didn't mention in their order receipt or order page anything about tolerance being so high, or else I wouldn't have ordered it. Now when i tried to ask them if they can do any tighter tolerance their response was they can't do anything. Their customer service person has been so rude in their emails. When I asked them why wasn't the tolerance shown clearly on order page or receipt their response was, they only need to put it on their website. I have tried to work with them to suggest them if they can send me replacement foam with better measurements for half the price or give me half my refund, so that they don't have to bear all the cost themselves. But they are being pretty adamant about not finding any solutions and sticking to the line - it is within their tolerance limit. read more

ordering my cushion online was really easy following the directions. very user friendly. my cushion was done really fast and pick up was also really fast. my cushion is exactly what I wanted, a firm replacement for a saggy cushion. read more

Versus throwing or giving my bean bag away because of inflatable issues, the Foam Factory provided quality insulation to improve the function of my vibrating bean bag! Thank you!!!!! The product is excellent...... read more

Bought a new sofa less than two years ago and the foam lost all of its shape. The replacement we ordered from Foam Factory fits perfectly (our measurements were spot on) and the quality is far superior to the product provided with the original sofa. The staff at Foam Factory were extremely helpful in helping me make the right choice of foam for the replacement. Timely, efficient, helpful cost effective service. Much cheaper than replacing the sofa. Thanks folks. read more

I was looking for foam to replace the cushions on both my couch and chair and a half. I looked at multiple places and found the foam very expensive ($500+) with no free shipping ($100+). I found this place online and saw it has free shipping for orders over $70. When I calculated the cost of the foam (I got the most expensive) with the batting added, it was less than $300 (for 4 cushions) and I received it in less than a week and a half. I am super happy with the product. It brought new life to my furniture for a fraction of what other places wanted. read more

I could never find a firm enough foam. I weigh 200 lbs. I slept on a board for years. Then a 2 inch foam. Over a 35 year period i got to a 5 inch. But, it was never good. I turn a lot and I get sunk in and it hurts. I have spent years ans hundreds of hours looking for the foam mattress I just got sent from Foam Factory. Glory to God for gift like this matress. Deliverd to my door, Yea! Stores say they have x- Firm, But are not. It came fast, in a week. East Coast to West Coast. Sprung to full size upon opening. No bad smell. I can not believe the firmness. I keep going to lay on it just in awh of it. Thank you for the best matress in 35 years. read more

I used foambymail.com for the first time to get replacement cushions for a 15 year old leather couch. The old cushions looked fine but had lost their firmness to the point it was difficult to get up (escape) from sitting position. The new foam was cut perfectly to my dimensions and wrapped with Dacron. I placed my order on Monday. The cushions shipped (free) on Friday and FedEx delivered them today (Sunday!!!). The cushions are firm again and the sofa sits like a new one. I am completely satisfied and found the prices offered here were better than most of the other places. Thanks. read more

Had a great experience with foam by mail. Great pricing. Perfect product, bed bridge. Excellent shipping time. Came earlier than expected. great communication with office. All good. Thank you! read more

I waited a few days longer than anticipated so I emailed them. I got a prompt reply letting me know they are short handed. Not surprised with the supply chain/employment situation from 2020-2022. I received my foam, which was packaged so carefully. The acoustic foam is so nice and thick. I didn't have to let it sit long for it to spring to its full thickness. Would definitely buy from Foam Factory again! read more

I just want you take a minute to say how amazed I am by this company. I have a chair that has had saggy seat and back cushions for about five years. I've stalled getting it repaired because the upholstery shops around me want an outrageous amount to fix it. By chance I decided to Google alternate options and found the Foam Factory. The website directions made measuring super easy. The time from order to delivery was super, super quick. I opened the box and it was out with the old and in with the new. The cushion makes my chair brand new again! Such an awesome product! I was waiting to see the first cushion before I ordered the second one. After seeing the finished product I've already got my second order in! And I'm going to tell everyone I can this company is the real deal! read more

I have been ordering from Foam Factory since 2018 and have had nothing but the greatest experience.They have a great selection of foam and accessories at unbeatable prices. I always recommend your company to anyone that needs similar supplies! Customer for life! read more

With the supply chain issues and high inflation, I decided to "rebuild" my LazZBoy sofa instead. basically, the sofa looked good, but the cushions had lost their support over the years. I discovered the Foam Factory on line, and could not be happier. The site is easy to navigate, there was a very good description of their different types of foam. I opted for the HD36, high quality foam, good for 16 years as I recall. You simply measure the cushion foam, they take care of the rest. The Dacron covering was done well, and it fit perfectly. Best of all, it was just over $100 total for the three cushions. You can do this! My LazZBoy sofa feels like it did years ago, plus I saved over $1300 or more! Turn around time was super fast too, about one week. check out their site, they can make up all kinds of foam products. read more

Perfect replacements for the seat cushions on my 2 loveseats and couch. I ordered 6 pieces and they were custom cut to the sizes I needed. I was pleasantly surprised how quickly they arrived. It was only 1 week from the date I placed the order. Great fit and great quality! Kudos and thank you to everyone that made it happen. Never realized how bad my old cushions were until I replaced them with the new ones I received. Like night and day. I loved my chairs and did not want to replace them. Replacing the cushions was all that was needed and so much cheaper than buying new furniture! I would definitely recommend. read more

i was completely satisfied with my order for a replacement foam cushion for my living room chair. the firmness is excellent and the cut was spot on! Turn around time was less than 2 weeks! GREAT JOB.. thank you read more

DON'T BELIEVE FOAM FACTORY! Order Number: 615852. On 6/19/2023 I ordered custom sofa cushions cut from High Quality Lux Foam, that was supposed to be very firm which is what I wanted. On 6/20/2023 I received an email from Haley M. a Foam Factory Representative telling me that my order was on hold because Haley thought the High Quality Lux Foam was too firm and instructed me to call her or she would not fill my order. When I called, Haley said the High Quality Lux Foam I ordered would be like sitting on a rock and very uncomfortable. She told me that I should order a different foam that is next level down in firmness, but is still very firm. So, not being an expert of Foam Factory foam: I took the advice Haley gave me and agreed. I received the cushions and they are way too soft and not firm at all as Haley promised. Even the ad on the Foam Factory website says the foam Haley recommended "Firm To Very Firm". The Cushions Foam Factory sent me are softer and less firm than the ones I replaced that came with the sofa I purchased a year ago. I am 175 lbs. When I sit on the 7" thick cushions Foam Factory sent me: it squishes down to 3". That is NOT firm! Either Foam factory sent me the wrong foam or they have no idea what firm is. Haley's expert advice is based on ignorance of Foam Factory products. Bottom line is that I DID NOT GET WHAT I ORDERED! What Foam Factory sent me has left my sofa in a worse state than before. I can't reinstall the old cushions as they were destroyed removing then from the cushion covers because the sofa manufacturer glued the covers to the cushions. I filed a BBB complaint and Foam Factory responded that they would "Work with the customer (me) to resolve this matter". AGAIN! DON'T BELIEVE FOAM FACTORY! They have not worked with me to resolve this matter! read more

They couldn't follow my measurements and never called to confirm them. Ended up with more than I ordered. They are very assuming and will not call to go over anything if confused. Very strange and rude staff. read more

Really, really great!! Brought two seat cushions and two back cushions in. In two hours they called and said they were ready for pick up!! Good prices and great workmanship as well as helpful sales employees!! read more

BACKGROUND: Our 7 year old couch cushions were giving out. The springs give a nice poke in the butt every time we sit. We considered buying a new couch, but our dear cat loves to bury himself in the arms and backseat when he naps. All the couches we looked at didn't have the comfy arms and backrest for him to cat nap on so we settled on replacing the cushions. (Yes, this is what crazy cat people do. They consider their cat's feelings when purchasing furniture.) RESEARCH: After hours of online reading, Youtube videos, and even a visit to the local foam factory nearby in Milpitas (which has high Yelp reviews), I decided to risk it and order through these guys. Their website is very informative with specs on all the variety of foam, detailed instructions on how to measure and the price is SUPER competitive. The Milpitas business quoted $285 for "Q41" out the door. It was one price for medium, firm and extra firm. No specs or expected life expectancy of the foam. They couldn't even offer a cash discount. RESULTS: I ordered the HD36 foam for $155 shipped. Got a Fedex shipment email confirmation three business days later. Cushions arrived a week and half later. The fit and firmness were perfect. It's been a month and we are very pleased. Will definitely consider these folks again for all our foam needs. read more

This place is so great. Quality product and fast shipping!!! In these days, these are two things that are lacking. BUT NOT FOAM FACTORY! Not only did my custom cut replacement cushions fit like a glove, the moment you open the box you can tell the extreme quality is there, AND to top that off, 4 days from order to delivery! Foam Factory is now the ONLY place I'll go to when it comes to replacement cushions! read more

Just got my foam inserts wrapped in the dacron for my Sunbrella outdoor seats. Amazing! Look like new and what was best...the excellent customer service. Amy answered every email and such willingness to help and make sure it was right and were satisfied. What a find! read more

Just want to say Perfect! Fast delivery Great fit; remember there are tolerances posted on website Price; much much cheaper then buying new cushions! Looking around house to see what else we can re do! read more

I received my cushions today and just had to let you know they worked out PERFECTLY !!! I totally love them Thank you so much for all your help and guidance through my order. I was so appreciative of Garretts help with my order as we had several e-mails back and forth because he saw something wrong in my first order and waited to hear from me to complete the order read more

All was fine. Online purchase and delivery. Foam is good. Better than the old stuff we replaced.

I ordered from them a year ago to make my own mattress without resorting to the high prices and subpar materials some of the online mattress folks. I got exactly what I ordered, with fair prices. I recently went back to them again to adjust the build of my "mattress", and had an order fulfillment issue that was dealt with quickly by customer service. Will absolutely use them again for any...foam related needs :) read more

The cushions arrived one afternoon. We unwrapped them, removed the older foam, and immediately stuffed the new cushions into our sofa. The fit was perfect, the stuffing was simple, and our dinner party company arrived almost an hour later. Cushions were installed, the living room was lovely, and the evening began. The cushions made an aging sofa get its bounce back. And, we seemed to also. Thank you for your speedy delivery and excellent product. I hope to get years of life from them. read more

I recently ordered a seat pad for an old chair from foam factory and I love it! The site is easy to use and very and they explain what to do so hat I ordered the exact right size! I will definitely shop here again! read more

Great experience with Foam Factory website, product and contact afterwards. Last time I replaced the foam cushions on my beloved loveseat, it was a struggle to fit the I thought odd 6" L-shaped boot on the end of each of two cushions. Foam Factory's guide for measuring replacement cushions had the perfect prototype, so I was confident I wouldn't have to stuff and trim like last time. After following the simple guidelines, dacron-wrapped custom-fitted foam arrived within the week and was/is the perfect choice. The fit and support has transformed my favorite sofa into like (or better than) new. My email to say thank you was promptly and professionally answered. The cost was better than other sites and the quality and exact fit are priceless. It's reassuring to find a company that still produces and cares about its customers and quality. An unsolicited thank you from a grateful consumer: thank you! read more

Extremely helpful in assisting with foam measurements, and if confused, you can send in your upholstery, and they will measure and stuff, then ship back to you all ready to go! That's what we did and we are extremely satisfied. Quick, timely email responses, available on phone, reasonably priced for good, Certi-pur foam. Highly recommend Foam Factory! read more

Needed a foam bed to fit inside out SUV which we camp in. Ordered a piece of foam to fit, six inches thick. So comfortable, easy to roll up and stash, simply Perfect! Thank you for your product!!! read more

The seat cushion of our sofa bed was in bad shape. A comparable new sofa bed would have cost us more than $1000. In checking with local reupholstery companies, they would have charged about $500 for replacing the cushion foam insert. We found Foam Factory online and ordered a custom foam insert (with Dacron wrap) for less than $130. It arrived within one week, worked beautifully, and the sofa bed is like new. Highest marks! read more

I've placed two orders here and I am extremely happy with both. They have fantastic service, quick turnaround times and prices are reasonable. I will continue to use them for future orders. read more

I ordered 4 large cushions, they were an inch bigger in width and length. I wanted them custom cut so I didnt have to do the cutting, otherwise, I would have ordered a sheet and cut it myself. Now, I paid extra and still have to cut the cushions myself anyways. I contacted customer support and the one line response was "See tolerance page on foambymail.com". So the customer support is bad as well. The kicker is, they even wrote the correct measurements on every piece of foam! Take caution when ordering from here. Otherwise, the foam is nice. read more

I had a great time working with and ordering from Amy at Foam Factory. She helped me figure out what I needed and then everything went very smoothly. Great product... just what I asked for. Thanks read more