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    Photo of Jeff M.
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    11 years ago

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    8 years ago

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    12 years ago

    Great local shop. Mike is great and does excellent work for a fair price. No stealership here.

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    Rick Case Honda Powerhouse

    Rick Case Honda Powerhouse

    2.3
    (26 reviews)

    This dealership is extremely terrible. If you are trying to buy from this dealership, I seriously…read moresuggest you look for other dealerships. Here is my story, I was looking for CBR650R back in April 21, and trying to schedule for a test ride. As this is the only place showing it has inventory from cycletrader website. I called in and the guy said someone called Chris will get back to you in 30 minutes. I said okay. 4 hours passed, I called again, asking the same thing trying to schedule for test drive for CBR650R. He said he will get on with Chris again and make sure he will call me. Indeed, I got a message back, "what model are you looking for?". That's all the conversation we had on that day. However, the other representative scheduled me for a test ride on 23rd April. On the day, I went to the dealership, and I met Chris. Chris told me there is no CBR650R, the guy scheduled my test drive wasn't there in the office but a remote agent. So I decided to test drive the CB650R. 10 minutes later, I told Chris, if you can find me an inventory or shipment, I can put my deposit down or instant purchase. Chris said there is one will be shipped out May 18th from the manufacture, once he got a VIN number, he will call me and I can put my deposit to get a hold of it, and I should get a call on 4/30. On the day of 4/30, apparently, no calls, no message, nothing. I called the dealership 3 times looking for Chris, he wasn't there. Eventually, I believe it was like 4pm or something, he picked up the call and sounds like he was driving. He said once he gets into the office, he will get back to me with the deposit info. Guess what, nope. I called into the dealership numerous of times, different people assisted me with it, however, they all ended up saying, "give me like 30 minutes, and gets all the quotes available for you and call you back". It's reasonable but it just happened to me so many times they do not call me back. I am just so curious why. Is it because I am Asian especially a Chinese? Why they never call me back or don't want to do business with me? The worst experience I had was on 5/2, there is a guy put me on hold for 1 hour and 13 minutes, until the line automatically disconnected. It was Ray right? I called back in again, guess who answered the call this time. It was our old friend Chris. He mentioned the CFO wants the motorcycle, and that's why no one returning my calls. If you call Rick Case Honda Powersports, you will hear a lovely lady saying "we will try our best to get your business with us" ish sentence, and also expressing "we treat you as our friend". What a sarcasm it is. I spend like 2 weeks trying so hard to follow up the inventory process and the shipment, and this is what I got eventually. A company CFO wants it, bye bye. What a shame.

    My Experience was very professional and fast , and as I waited for my bike I walked around the…read moreshowroom and the salesman was very knowledgeable about all the bikes that were up for sale.

    Power & Play Motorsports

    Power & Play Motorsports

    3.4
    (18 reviews)

    The salesperson is exceptional. She really should sell high end ...I wish this dealer could sell…read moreHonda or Yamaha. They can't because of the close proximity of the Honda dealer (not as attentive). The dealership is clean, spacious and many accessories to choose from. While you wait for service on your scooter they have snacks and a television. Quiet low pressure atmosphere. You really want to buy from a scooter dealer. The care is better. This is a small family business. The owner is always there and very nice. He is somewhat reserved so he leaves the talking to his salesperson ( a family friend) and she is EXCEPTIONAL! I love this about the owner. This is one of my pet peeves. If you are the owner and you know you are not a talker, or know the art of sales...then be quiet and make your money. This owner selected the perfect person. She greets you warmly, explains all details of the scoot, is not pushy, can answer any questions and if she doesn't she has no problem asking the technician (has been with them for over a decade). She is efficient, quick, knows the product, can discuss the product, knows how to detach from the conversation gently to help someone else...just an exceptional sales person you really don't see that often. No, I do not know her but have been in often enough and she is ALWAYS the same. Never nasty. Nice over the phone. She should teach classes on customer service. Really. I have purchased twice from this store: a Baccio and later a SYM HD 200. I have spent about $6800 in scooters not including accessories and service. I really and honestly want a Honda but purchase from this dealer because they treat EVERYONE the same. No snobbery, no mean sales people, they speak to you whether your first time or your 50th scooter with respect. Many of the "I only have a scooter" crowd come to get their scoots serviced here. Sometimes they barbeque. Wish they would host local scooter rides. They probably should do a 30 day follow up call ...that might be a nice touch. Sometimes the father or the owner is on site and he is nice too. They really value their customers. I sold the scooter and want another one but again this dealer only sells SYM. I wish they sold the Honda Grom. Pricing is fair. No dealer fees!

    Yea so I went in there last year to buy my son a GOKART, they were extremely nice and knowledgeable…read moreabout the gokart. Saying if you have any questions please feel free to ask...I buy the GOKART for my son for Christmas, they deliver it timely. The day after Christmas my son was driving it with my daughter in it, all I hear is screaming I ran down the street so fast and the wheel came off!! Luckily my children were not hurt!!! I'm so grateful for my neighbor because he knew what he was doing and had multiple GOKARTS before, he helped us to rig it to get it home. I then called power & play multiple times and no answer, when I finally got through the lady (owner) was not in, they said they check everything before sending out, and HUNG UP ON ME!! Worst place they get your money and then are done with you!!!

    Anything Scooters

    Anything Scooters

    1.9
    (9 reviews)

    DON'T BRING YOUR VESPA TO ANYTHING SCOOTERS!…read more Paid $1,150 for "repairs" and took 1.5 months to "fix" my bike. Took it to Anything Scooters because I wanted to try something closer to my home. When I first got my bike back (after the first invoice), it stopped working at an intersection and I had to walk my bike 3 miles back to Anything Scooters. After the 2nd invoice when the work was supposedly completed, the bike was performing worse than it did before within 1 to 2 weeks of riding (bike was taking longer to accelerate to normal speed). After 3 months (would have taken my Vespa in sooner to the Fort Lauderdale Vespa shop, but didn't want to spend another $1,000 on repairs right away), I brought my bike to Joe, who showed me after completing repairs that Keith did not do or sufficiently complete any of the repairs and replacements that he was supposed to have done from the jobs on both invoices. Had to get all new brake discs and pads along with changing oil and filter. Repairs at the Vespa Fort Lauderdale shop cost me another $800 and took only 4-5 days to complete and bike works like new again. Keith claimed he did the work, but Joe the Vespa mechanic swears up and down that Keith did not (and with quite a bit of frustration). Furthermore, I have videos and pictures from Vespa Fort Lauderdale to back up the shoddy work and cover up that they tried to do on my front brake disc. Anything Scooters should not have accepted my Vespa because they do not have the tools to run the computer diagnostics. But they did and have not refund any of my $1,150. Never using another scooter shop again, except for a certified Vespa shop for my bike!

    Just paid $2000 for a "new" scooter or so I thought. The…read morefirst day the front brake rotor was making a terrible noise so I brought it back in and they ordered me a new one. No big deal till I found out there was about $50 In labor attached to to the free replacement under the warranty . And now my scooter is squealing when it idles. Not sure if he just breaks things and then charges to fix the them? I was going to be a loyal long time customer with oil changes and tunes ups but if that's how this business is ran then I will take my money else where. I shouldn't have to pay to fix a scooter that was sold as brand new..

    Fm Cycle - motorcycledealers - Updated August 2026

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