Exactly what I was expecting: a real store, with real people, having expertise, and a wide…read moreselection. I went in with a general idea of what I needed for a portfolio to use at a job fair. The manager helped me hone in on a vintage '80's indigo pad. Looks so much better that your standard, big box store options. (Although they have those too.) Was already in a condition that looked new. He also inspected it, and made sure it was freshened up. So, it really popped. They also have all the Pentel's--picked up one of those. As well as, a wide selection of pencils, pens, fountain pens, stationary, ledgers, printer toner, other printer needs, and many other treasures. Classic Manhattan store, in a great location in the Diamond District. I will definitely come again.

Went down to Phil's a couple times during my lunch break. The heavy door makes it feel like a haven…read morefrom the cold. Phil has stacks of many different types of paper. Phil is helpful and gave me interesting insight into the people that buy his paper. There is great paper here and good objects for measuring and working with paper. I reccomended !

Cute Nolita gem with curated, stationary, writing instruments, disc accessories, etc. Staff is very…read morehelpful. This store front is stocked with pens, journals, notebooks, cards, and love that they carry fountain pens!

Love the variety of journaling supplies that can be found here and how neat and organized…read moreeverything is. Items are fairly priced if not retail which I appreciate. Unfortunately, service was a miss for me. I was the only one in the space for some time and there was no acknowledgement that I was even there. Missed opportunity to connect on our love for stationery.

I don't think steelcase wants anyone to try out their chairs before buying. I called this showroom…read morehoping to quickly see and pick between the Series 1 and the Bodi chair and I was extremely taken aback by the condescending attitude on the phone. It's an extremely difficult process to get an appointment (you have to email even if you're right outside the building and the lady who picked up won't tell you anything, not even their availability for appointments) Who has time to email for an appointment to see a chair?? And what's the point of providing a phone number if you only take appointments over email?? With thousands of modern scheduling apps, it's much easier for me to book a doctors visit!! I have plenty of other options online - not buying a steelcase chair

Worst experience ever…read more The second we walked into the space, the receptionist was rude and asked us:" who allowed you here". Then she explained we need to fill out a form and then without us saying anything she suddenly changed her mind that the space is close today due to the covid19 virus. I asked her where on the website make those notice to customer. She said it's pandemic time that she can't do anything for us if we don't leave she would call security. And she did. Then we went downstairs, the guard downstairs mentioned a small piece of paper with instruction that we need to call to make an appointment and bring a form before visiting. So we did. And after half an hour, they called back saying that they will cancel the appointment because only employees are allowed. However, we just saw some clients went upstairs and telling the guard downstairs they they have an appointment with steel case. More ironically, we have our friend calling the company to make an appointment. my friend was successful. This is extremely discriminating and insulting.

Guy tried to charge me $97.50 to blow up 6 birthday balloons. When I told him he was crazy he…read morestarted haggling like a lunatic. Left and Went to the dollar store at 98 & Broadway (2blocks down) and got them done for 5$ each.

I deeply value this neighborhood place, because they are the only place I know of in all of…read moreManhattan that will re-use packing materials. I periodically make a special trip to 99th and Broadway, just to drop off my accumulated packing materials. I am so grateful for this service!

For us it is a great place for school supplies, printing needs and moving supplies too!read more

The shipping center is almost more trouble than it's worth, especially as it has been moved from…read morethe first floor to a far corner of the basement. Pre-paid package customers, doing what ought to be quick USPS and UPS drop-offs, end up waiting behind lines of Amazon customers bringing in upwards of a dozen or more return items at a time each; or stranded while people un-equipped to use computer terminals try to input their information for return items; and the staff of mostly younger, newer employees in the basement seem clueless as to what they can and can't accept. Add to that the fact that they get no mail pick-up on Saturdays, and your USPS parcel dropped off on a Friday might sit there for up to three days before entering the postal system, and the end of the week is even more problematic. Better to walk it to the nearest post office, of which there are two, one on 83rd Street near Columbus Ave. that's a six minute walk from this place, and another at 68th Street, that's within hailing distance of an excellent Morton Williams supermarket with a first-rate salad bar and some limited seating (not to mention Lincoln Center, The Juilliard Store, the uptown branch of the Strand etc.)

They provide Happy Return service. Came to do a quick drop off. Staff were helpful. They scanned…read morethe package and gave a confirmation receipt. No hassle. Service is quick and easy. I only did the return. Did not purchase anything else. They have good collections of technology, travel and shippings. Now offering discounts for tech items. If you are looking for something with low price, prob can check it out. They also have Amazon return and UPS drop off.

Subject: Formal Complaint - Discriminatory and Unprofessional Conduct at Staples Union Square (5…read moreUnion Square West, New York, NY 10003) Dear Staples Customer Service / Store Manager, I'm writing to report a seriously rude and unacceptable incident that happened at your Union Square store on April 4, 2026. I was already in line--had been waiting several minutes--at the cashier station where a staff member was about to help me load funds onto my Staples card so I could print what I needed. Out of nowhere, another cashier--designation Cashier Number --shows up with her own customer, literally pushes that customer ahead of me--even though her person wasn't ready to pay--and shoves the cashier who was serving me aside, kicking her off the computer. All so she could jump her customer in front of me. No apology, no "excuse me," nothing--just straight-up disrespect. She could've easily told her customer to wait thirty seconds until my quick transaction was done, but instead she bulldozed everything. This wasn't just poor service--it felt targeted. I'm a person of color, and the way she dismissed me, like I didn't matter, screamed that old "back of the bus" attitude. Covert discrimination like this has no place in retail, especially not in 2026 Manhattan. If this cashier--or whoever's supervising her--isn't pulled aside, retrained, or disciplined, I'll be posting a detailed review on Google, Yelp, and anywhere else I can, calling out the discriminatory pattern at this location. Also, after she rang out her customer and finished pushing my cashier out the way, she actually ended up ringing me out herself and adding the money onto my Staples card--right behind her own customer who wasn't even in line or ready to pay. I still have the receipt from that purchase if you need proof. Please investigate right away. I want confirmation that this gets addressed--no excuses. the cashier was number 3074772 happened on 4/2/2026 store:953 time was=7:07pm register was#5 transaction:7273 Sincerely,

This Herman Miller showroom has designs that look Scandinavian but are actually American. I popped…read morein to look at a recliner that looked comfortable but was uber expensive. It resembled a chaise longue. Everything looked modern and spare. The cushions were lovely but at prices I could only dream about.

Obviously you are not going to be able to find smart or even people of average intelligence to work…read moreretail but when you are selling extremely expensive furniture you need to hire someone with a better functioning brain than micah clark. What's the point of having a 10+ year warranty on a 2k office chair if some inept employee like micah clark is just going to tell you there is no problem with your chair and then proceed to ignore your emails? He was literally trying to teach me how to use the chair like I'm some moron that doesn't understand how to use the chair I've been sitting in everyday for the last 6 years: truly dunning kruger effect at its finest. was thinking about buying the eames but I'm never going to bother with a herman miller product again. I'm just gonna buy a new chair the aeron isn't even that good anyways, probably the most overrated chair in existence.

A good old fashioned stationary store with everything you need. I like shopping here because I…read moresupport small local businesses like this! Nice friendly service and great prices too!

The best stationary store in the city. Great selection of pens, mechanical pencils, and notebooks…read more Customer service is great.

Ran over here after calling to check hours - Got there to…read morefind They were closed 45 minutes before closing time . Staff in the store waved me away... no signage about early hours, or extenuating circumstances. Spoke to a guy off-site on the phone who was super apologetic and nice, tried to offer to call the store and get me what I needed, but we had a few things we wanted to browse for - caught a staff member on the way out who didn't want to talk, but she eventually just said "we always close early" I think this stores main clientele are businesses in the area, not retail walk-ins, so cater your expectations... my only expectation was that they were open, since their phone system said so...

As another yelper said... Columbia is a hot mess... and I won't deny it... it IS. So if your…read morerunning short on time, this won't be the place for you! But... if you're just browsing around looking for something... but you're not quite sure what... you just might find the perfect thing here! I went in looking for a nice scrapbook/photo album for a baby and found the perfect one!! It was special and unique. It also has everything you'd need in one spot... If you can find it... But if you can't ... Ask someone... And unfortunately if you think they're wrong... Ask them again or ask someone else. That's what I had to do because I wanted extra pages to my album ! If you can stand the chaos and are up for browsing... Go check it out! I bet you'll come out with something! :)