Had a small job fixing entry steps of my home. He was one of the very few masons that came by to…read moreactually to evaluate the problem. Gave me a very straight forward price and was able to start work one week after. Very friendly and reasonably priced service. The owner went above and beyond in their service. I would recommend them to anyone.

Morgan was the best mover, we've ever used, and we've seen a few. After all, moving can be, for…read morelack of better word, hell. So you need the best team to get through the process. A great mover, reliable, honest, responsive, pleasant, courteous, reasonably priced. They pick up the phone, come on time, understand how deeply you care about your stuff. They use their time and yours responsibly. In a word, they are professional. Morgan is and did all of the above. A local family business, they take pride in their work and reputation. Marianne is a priceless asset on the phone and on the job. Loki and Henry were a powerhouse team. I highly recommend Morgan!

Morgan Movers helped my company move to a new office space by making two stops and remaining…read moreefficient, organized, and highly professional. I love that they are a family business that you can trust, unlike some other companies, and that can get the job done right. Marianne was a pleasure to speak with and provided us an affordable price for the job. I highly recommend Morgan Movers. Will be using them from now on.

One of the finest Luthiers in the business, plain and simple! Professional, attentive and beautiful…read moreworkmanship. I have read one negative review and clearly someone was not satisfied. Professionals, students and community string players should feel confident that the work on their orchestral stringed instrument will be done well and meet, or better said, surpass expectations.

The job got done, but I wouldn't have hired this company if I had been warned about the high cost.read more

I cleaned out my cellar and gave them a call in the afternoon. i sent them pictures of what had to…read morego. Jonathon gave me a price and I accepted it and they were here first thing in the morning the next day. loaded it all up and they were on there way. I would highly recommend and would use again in the future. thanks

I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Pittsfield Pipers are professional and do quality work! Within 24 hours I had somebody at my home…read more Jeremy was knowledgeable and answered questions and concerns. Very personable just like Dave who does my yearly maintenance on my system. Their service person Joyce was very helpful as well. They're reasonable and give a discount to seniors. You can't ask more than that. Donna Pivero

Jeremy did a great job. he completed a bunch various plumbing jobs as well as replacing a cracked…read moretoilet.

Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

FRAUD! This co. committed Fraud to me. THEY R IN CLOTHES! I can provide copies of papers to…read moreeveryone that asks! ‍ I NEED A LAWYER! ‍ The manager Deborah bullied me. They packed my contents & NEVER cleaned soot off of 95% off of anything. Broke many items. 4 of their employees saw this. The inside of the house was left with soot webs on ceiling, walls & contents. They moved my contents in front of vents to cover filthy floor verse clening them. Their employee left a flashlight in my furnace. The house filled with smoke, almost 40 min. I was left homeless. Catamount REFUSED to put me, a DISABLED lady in a hotel. Dan, (owner) refused to file an insurance claim. He promised to take care of it. LIES He seems so nice. Fooled me! wouldn't clean my dirty covered clothes, blankets or replace filthy food. I had to sleep on a bench & chair. I BEGGED FOR HELP. I have ALL of this conversation in text & will show anyone that asks! I told Deborah NOT to pack my TENS of THOUSANDS of $$$$ worth of Jewelry. She did anyway! I told her NOT to pack specific rooms unless I was on video with her. She did it anyway. She also went through ALL of my personal drawers, cabinets & properly without my consent. Being disabled, I wasn't able to get there 2 days. I feel violated. This is in text, proving what I'm saying. It's not ok. U see, she wanted to pack quick when I wasn't there so she didn't have to clean. Everything was thrown in boxes. Nothing was wrapped. They kept blowing me off for other jobs.i didn't matter. It took them FIFTEEN MONTHS to finish my house. I had to pay rent & utilities over there & couldn't live there because after they finally cleaned up the flashlight incident, Deborah had packed every. Heavy boxes 5 feet high! I couldn't get those down. The pain of sleeping on a bench with my disability was excruciating. I would cry to the manager Deborah. Beg for accommodations. I would have taken an air mattress. They offered NOTHING & though this was their fault from the flashlight. I was living there fine with the soot. If Catamount filled an insurance claim, I would have been taken care of immediately. Are you ready for the kicker? Then, someone, NOT ME, FRADULENTLY SIGNED MY NAME on the completion forms. He was granted over $9,440 of my $20,000 insurance money. The adjuster Steve Mendrek allowed the claim to go through WITHOUT my initials on this bogus form. Plus it was so obviously a fraudulent signature. I believe Steve let I go through before he even had this fake completion form! Dan put fake dated of forms. Luckily, I have texts from Dan proving otherwise. When I told Dan (owner) he needed to clean the basement & rethink the $$$ amount of my money he took or I'm going to social media & BBB, He told me he did clean everything & to not threaten him! I said "I would never threaten you. I have over 200 photos, videos & boxes of my contents with soot on them. It speaks for itself. Plus broken items. 4 of ur employees can attest to how my house & contents was still covered in soot. I'm simply asking for you to rethink that number. You are taking HALF of my Insurance $$$." He was rude again. That was it. I've been so stressed. I landed in the hospital 3 times. Also had 2 see a therapist for the first time in my life. I've had panic attacks. Chest pains. Pain on the upper rt side of my head causing a short bout of the right side of my face to droop. Please contact me if Catamount Response has also done you wrong. I'm a Christian woman & only want what's right. I for justice. God is on my side. I've posted some random texts & pics that will corroborate my review. The boxes that look full of junk, is how my contents were packed under Debs watch. CHECK this out!!!! DEB leaves a vmail that she's sending guys to moms for me to sign off on that house. Even though I hadn't seen it.WE donknow if it's clean." Deb screams I SAY IT IS! I held out for abt 3 wks for Dan to come to that house & see those boxes. He came, yelled & Scared me. Then wrapped boxes in lvng rm only. My bedroom & upstairs rooms were never addressed. When I saw them, everything had soot on it. In the end, on 3/24/23 Dan sent a Payment form for me to sign, where he will get paid directly. I did. However that was the only form. He stopped communicating with me practically immediately. Certainly stopped doing any & everything he had agreed to do for this JOB. Then as I said earlier, fraudulently took almost HALF of my Insurance monies. It's in the air if my Google review on Catamount Response has been somehow removed or not. I know Yelp will keep it up! WANT A REAL EYE OPENER?! Catamount Response isn't listed anywhere as a company that handles Soot removal. Isn't that Quite interesting! These are some shady mofos!!! With Daniel Kenney owning it. Just my opinion based on this experience.

We used Hudson Piano Service for a recent overall of a 100-year-old freebie piano that came to us…read morein a pretty much unplayable state. In three sessions, for much less than it would've cost us to buy a used piano in as playable of a state, Scott was able to turn the piano around to be playable. He gave us tips on some of the repairs we could do ourselves to save money, and really seemed to understand our needs exactly. He was exceptionally professional and reliable. He spent every minute hard at work and definitely earned his fee. He was good at communicating what he was doing and why, and was able to give us an accurate estimate on the first day. Moreover, Scott is a personable guy, the quintessential piano guy in fact!

Scott traveled a bit of a distance to our family cabin to tune a piano that has not been tuned for…read moreclose to 20 years. He arrived on the day/time we had easily coordinated over email. He had explained the process and expected charges in his email, and did so again throughout the process of tuning the piano. He is very knowledgeable about tuning pianos, and got the piano back in working order. Several keys were sticking prior to his tuning and he was able to fix them. He is also very personable, making the whole process an overall good experience. I would highly recommend him.