Olympia is such a loving environment and a great place if you want to put your child in gymnastics.read more

I understand this place has produced many great athletes and is professional with many great…read morecoaches and reviews. We found the head of the xcel program woman very warm and genuine. It doesn't dismiss our bad experiences here even though mostly out of the owners/ coach's control. my daughter enrolled into the gold xcel program last summer as a 10 year old. I gave her a text/ call only phone for emergencies to bring to class. A group of girls on the team( 2 and 3 grades OLDER than her!)asked for her number and harassed her over days via text. My daughter was nothing but kind. She was also harassed enrire classes by same girls in person. I screenshoted the texts to send to coach/owner so it was undeniable. Gym had a meeting with the girls families and I was apologized too. Coach said the harassment was jealousy of skills. My daughter broke both bones in her arm very badly during a practice while doing a flip off bar. I met ambulance there and was told by my daughter and another student my daughter landed the flip on her feet and arm hitting bar was cause of break. You sign a waiver and assume risks when doing gymnastics so I did not blame coaches/gym and was kind. I kindly emailed Olympia after incident asking any coach input how my daughter broke her arm so that if she returns to gymnastics she could learn from mistake and not repeat it. Almost 2 WEEKS later , a coach called me and said she saw my daughter fall and she broke arm on ground. I told coach it doesn't really matter but since my daughter's story did not match is there video they could review? Coach told me the " No. No video evidence. cameras don't reach to the back of the gym where the bars are" So I was lied to or they don't have cameras in the back of the gym which is a safety risk on many levels to me.

Great place to go to. We love it everytime we go there. Washrooms are clean and the staff was nice…read moreand friendly. Lots of parking and lots to do inside.

We booked a birthday party & we're really pleased! much better than expected, great value and most…read moreimportantly the kids LOVED it! staff is nice, patient & professional. Will definitely be booking again.

This is place is okay located in Sterling Heights. Took my son…read more Here for a soccer mates birthday party. The staff was very friendly although all younger kids running the place . They were very polite and helpful. So older children seem to take over the basketball courts knocking other little kids over would be a con for me . The staff didn't even stop them. The place could be a little cleaner would be my other con but for a place for kids not a bad spot at all. I would take my son back if he asked. The children seem to enjoy the pizza,arcade games and bumper cars and bull ride.

Absolute worst claw machines ive ever used. This place is a massive scam and not worth visiting the…read morearcade. We will not be back.

I haven't been here in such a long time and this trip was filled with fun and laughter! It was a…read moregreat time! They have 3-4 different go-kart tracks. I loved them all. So much fun! Also the spinning coaster and the other roller coaster. So much fun! I skipped the zip line. It's seated and only fits 2 at a time. The line was rather long so we went inside. They have tons of games, bumper cars, and a drop ride indoors. They also have food and a bar. Oh and the bumper boats. I didn't get on them (it looks like you can get pretty wet) but they looked like a good time. I would go back.

Still fun a great time came here for a birthday party and got a wristband for the kid. He got on…read moreevery ride and really enjoyed himself we haven't been back here since his birthday party years ago. Still an experience lines weren't as long as o suspected and they really give you time on a ride or experience.

I bring my sons here on a regular. The staff is always pleasant and we love all the different…read moreattractions. Especially the massage seats. Thank you!

I scheduled a party for a weekday here, and it could not have been better. I am so pleased…read moreeverything went so well. Fifteen kids had a wonderful time. The employees were all friendly and helpful. Our hostess for the party was WONDERFUL and very accommodating. She helped us through the check in process very quickly, so the kids could get jumping better. The park was clean as well. I love the party policy that allowed me to bring fruits, veggies, bottled water, and cake. I am certain we will have another party at Get Air in the future. One of my sons said he likes Get Air better than Sky Zone, but he'd like Get Air even better if the ball pit was open??? I guess 2 areas of the park aren't open and haven't been open since the park opened, but that didn't stop us from having fun.

A good place for kids to run around. They enjoyed the trampoline and slides. It wasn't crazy…read morecrowded. I like the massage chairs. Employees walked around frequently spraying high touch areas and cleaning. My advice- avoid the overpriced games. One took my money. I told an employee and she said the games are run by another company and they don't do refunds. Seems like a cop out and there are no disclaimers posted. The claw machines also don't close fully when they drop, and only do so once it's an inch or two in the air.

Service is horrible I got a frozen pretzel grown men started playing dodge ball with my daughters…read moreand these men started spiking the ball directly at their heads and gave of my daughters A CONCUSSION DO NOT GO HERE. This place is a piece of shit I'm never taking any of my kids here ever again

Kids loved it, fun for adults too…read more I took 3 children here 6 and under during a week day. I didn't really know what to expect or how pricing worked. When I showed up we had to fill out waivers and then pay for your timed ticket and buy socks. No explantation was given on the types or passes and I didn't see any signs that really laid out the pricing. So that part was a bit confusing. It did see kind of expensive for an hour of jumping. They have an area with shoe cubbies so you can store your shoes and put on your special grip socks. After that you go up the stairs into the trampoline area. They have a room full of trampolines, dodgeball area, ninja warrior obstacles in one corner, foam jump pits, and arcade and other table top games. They also have a separate section for smaller kids with all the same stuff. I decided to jump with the kids and had a great time. The trampolines felt safe and strong. The socks really do give you a great grip so you don't have to worry about slipping or sliding. There were only 2 employees as well so the rules were pretty loose. By the website I was worried it was going to be a stricter environment but we had a really enjoyable time. On the food side they only have vending machines so you will want to plan to eat a meal before or after coming. Bring drinks too because you will need it. Also I would suggest buying tickets from their website in advance. I think you could of had a better deal overall.

Unfortunately as my first time coming here was not pleasant. Our son had been begging us to go…read morejumping. Found this location first and thought let's try. Thankfully he enjoyed himself and that's what mattered most to me. However, whoever the person is attending the actual park, not sure if she is security or what, she said my son was "trying to get away from me" and blew a whistle at me for jumping with my son. I found she was extremely passive aggressive and I actually went to the bathroom to cry. I wasn't damaging equipment, my son (and I'm sure if you have cameras you can check) was begging my husband and I to come jump with him. This woman told me a story about how she jumped with her daughter and her daughter ended up breaking her leg, telling me how fragile kids are. I'm actually a teacher, so I work with kids 24/7 and am well aware of this. Told me "mom to mom" basically, she made me feel unwelcome to jump. After we just spent $50. After I came back from the bathroom, my husband at this point was going to have a word with the front desk. I noticed she was also singling out other people as well, as well as playing on her phone, sitting in massage chairs, and taking up benches. I'm going to say this as nicely as I can, but I almost wonder if she was targeting me because I'm a small woman and CAN jump with my son without injuring him. Am considering taking my son to another park after this day, as again that was terribly uncalled for in my opinion her approach. I understand if she had a safety concern, but if that was the case, I don't think any of that backhanded commentary was necessary.

So i went today actually 2 nd time you guys are good but pls stick to your saying about the…read morecleanest park found used socks near foam pit and pls make the flip zone cars much faster at going upside down i went on it and i feel right now urban air you guys are still good love you guys and will definitely return

We visited the urban air so my grandson's birthday. Miriam was extremely nice.She helped us out…read morewith my autistic son and helped him play the basketball game the entire staff was respectful, helpful and very pleasant, especially vayla and Mariah they all made it worth coming back again

I love bringing my kids here. It's a franchise but it honestly feels much more like a local shop;…read morewhen we arrived today they were giving away school supplies and having a raffle of educational toys. Around Christmas they had pipers piping and people dressed as elves. We got the annual membership on Black Friday. The kids have fun, it usually isn't crowded so I can do some work, the food and drinks are reasonably priced, and the staff is super nice. I'm really surprised by the negative reviews, because I've probably been here 12 times this year and haven't experienced them. In fact, many of them are the same reason I left Urban Air for Skyzone. (At Urban Air it was almost impossible to cancel the membership, the cool events were closed or barely moved because of lack of staff, prices were ridiculous for terrible food). They do enforce that you need Skyzone socks though, not a different brand.

Very disappointing experience we had at Sky Zone tonight. We…read morebrought our children to Sky Zone to enjoy some time jumping. We still had approximately 30 minutes left on the time we had paid for, and we were sitting and watching our three-year-old jump. There was a large area that appeared to need vacuuming before closing. Rather than waiting until the area was clear, two employees decided to vacuum directly around us while we were still using the facility. At one point, the vacuum was literally being pushed over and around our feet. I politely asked why they were vacuuming where we were sitting when we still had 30 minutes remaining on the time we had paid for. One of the employees, Jill, shut the vacuum off and said, "I'm not doing this with you." I then asked if I could speak with a manager. Jill walked away and went downstairs to speak with another employee, Jess. From where I was, I could see them talking and laughing about the situation. I went to find the manager and explained what had happened and how disrespectfully Jill had spoken to me. The manager apologized and offered me three free passes. I told her that I was not concerned about receiving free passes. My concern was the employees' behavior and the way we were being treated. I asked her to please speak with them about it, and she said that she would. I returned to my seat, and shortly afterward Jess turned the vacuum back on and began vacuuming directly around our feet again. I asked her what she was doing, especially since I had just spoken with the manager about the situation. She responded that she didn't know what I was talking about. I had personally seen Jill and Jess speaking and laughing together about the situation, and now the same behavior was continuing. Both employees then laughed in our faces. At that point, I went back to the manager and asked for the employees' names. I was told their names were Jill and Jess. I have never experienced this kind of treatment from staff at a children's facility. We were paying customers who still had time remaining on our visit, and I don't believe it was unreasonable to expect to be able to sit and watch our three-year-old without having a vacuum pushed around our feet. More importantly, I was extremely disappointed by the employees' attitude, dismissive comments, and laughing at us after I had already brought the issue to management. Unfortunately, based on this experience, we will not be returning to Sky Zone. I hope management takes the time to address this behavior so that other families do not have a similar experience

Welll...we decided to come on a whim on a Thursday during spring break and I found a groupon so…read morethats a plus. When we arrived there was a summer camp there for a field trip but they left and we temporarily had the place to ourselves until a few more families showed up. The staff was nice. The place is in need of repairs. I reminded kids to be careful when they walked or ran since parts of the ground was broken. All in all, kids appeared to enjoy themselves.

Earl, one of the employees, was THE best! Kind to my kids. Excellent at customer service…read more Attentive. On top of all his responsibilities - and also helped his co-workers.