We are visiting from So.Cal (mote our room.assigned is So.Cal) and we cannot say enough about our…read morestay! -Excellent service upon arrival. -The room accommodations were outta of this world... Simply amazing...Clean the decor was on point making us feel.at home...The room temperature was perfect nice and cool for this summer westher... It came with a microwave/refrigerator and dishes! -The housekeeping staff went above and beyond to supply us with extra towels...The rooms were clean and neat when we returned after a long day of shenanigans.... We definitely recommend and hope to return in the future to this establishment! Dates of service 7/6-7/8...

We were driving through on our way to Niagara Falls and happened to stumble across this hotel to…read morestay for the night. Everything was wonderful! Quite possibly one of the cutest hotels I've ever been in. There is SO much to look at and see through the halls and lobby. We spent time just walking around looking at everything. Our room was very clean and came with 2 water bottles. Very good price to stay for the night and came with continental breakfast which was a great touch. Would recommend to anyone looking for a place to stay.

I had to conduct a couple enrolment seminars today in Chatham. The first one was this morning…read more Since Chatham is a three hour drive from Toronto, I drove here yesterday and stayed the night. The hotel is a revamp of the Wheels Inn, which was directed to families with its pool, games, etc. The hotel is undergoing major renovations. There's a lot of construction on the hotel property ... buildings are getting knocked down. The hotel and room were standard, nothing fancy. I thought $130 a night was a lot. I've stay in a lot of hotels and here's something I've never encountered before. The bathrooms in hotel rooms always have shampoo, condition, soap, etc. Here there's just a cheap crappy soap and a shower cap. I would have expected more from this world-wide chain. Just behind the hotel are tracks complete with smelly trains that aren't moving but are running (my room looked out at them). The staff at Reception were friendly. Self-serve breakfast is included ... cereals, bagels, yogurt, scrambled eggs, etc. No other meals are served so you have to go elsewhere ... the closest restaurants are about a five minute walk away. I had a couple hours between seminars to kill. I was able to work in the deserted lobby restaurant which has WIFI.

Does the job! and the staff here are so great! Always friendly and helpful!…read more Clean, comfortable and is like most other HI Express hotels. Comes with breakfast in the morning and free wifi Good location , quiet and very accessible to the 401 (only 10 minutes off the hwy) Friendly staff. Lots of parking. They also have a pool for those that might want a swim! Popular spot for wedding guests, baseball tournament guests etc.

I stayed here recently on business. It has been a while…read moresince I stayed in this hotel. There have been considerable improvements to the lobby and rooms if you have not stayed here in over 2 years. Nice bright lobby and the breakfast area has been refreshed with new tables and chairs and more windows which makes it seem more light and airy. There is an area by the front desk to buy snacks etc as well. Staff are friendly. Rooms have been refreshed and now have nice wood desks, wardrobes etc. Beds and linens are quite comfy, and they have a nice wood vanity with more modern counter and fixtures. There is a flat panel tv with cable, plus a small fridge, microwave and Keurig coffee maker. One beef however, I asked for a quiet room and they put me 2 down from the main lobby and ice machine. My keys also did not work first time around and I had to go back to the main desk. Re my room location, I was hopeful it would not be a problem, but thanks to my neighbours - no such luck. The room doors when they close are still very noisy and they were in and out of their room repeatedly at 4am and using the ice machine. So much for a good nights sleep. :( Not sure I will be back -- because people just let the doors close as they will and they don't have a "soft close" feature. They serve a continental plus breakfast in the lobby. There were scrambled eggs and sausage, plus the usual (toast, cereal, bagels, yogurt, english muffins), juice and coffee/tea. Parking is on site around the building. Easy access to Hwy 2 and the 401.

Recently had a stay here in Chatham for about 3 nights and 4 days. My mom had hip replacement…read moresurgery done at the hospital, and we needed a place to stay for a few nights while she was healing post op. The staff at the hospital recommended here, and I'm glad they did, this place was wonderful, warm, welcoming and clean. I would recommend anyone to stay here. We checked in on Thursday afternoon and the wonderful staff member checked us in, joked with us, and told us where to go, where everything was and we headed on to our room. Our room was located on the second floor and the only way to the second floor was via the stairs. They had a grand staircase going up, which if you weren't able to use, you would have to stay on the first floor. The whole place was warm when coming in, and every time we were greeted by the front desk with a smile or hello. Our room was clean, when we walked in, proceeded to settle in, and use the washroom, which was also clean. The rooms inside come with a closet, a mini fridge, which they keep off to conserve energy, a microwave, tv, drawers, a desk and chair, and free wifi, which was the best part, because I had also brought my laptop to use in the meantime. The parking is also free, and there is a Tim Horton's in close proximity, but also in the mornings between 6:30am to 9:30am they had a continental breakfast, and an array of choices, such as scrambled eggs, sausage, waffles, bagels, muffins, coffee, tea and array of juices and fruits. I didn't spend too much time in the hotel during the day, but the cleaning staff do come around to clean the room. I had requested for the pullout sofa to be made, because my dad had come to spend the last night with me before my mom was discharged so he could bring her home. They went over and above expectations and brought us extra towels as well as blankets. The staff were wonderful. The greetings from the front attendant, every time you went in or out, the cleaning staff, the continental breakfast staff, all wonderful. I would stay here again if I stayed overnight in Chatham.

Hotel needs major updates but the staff and management are great. You won't be disappointed with…read moretheir commitment to customer service. Would be happy to return.

Ths is a really a good place to spend the night but it was too cool to swim in the outdoor pool if…read morethey had one. The conitnental breakfast and coffee was good as well.

I stayed here for sometime while I was under welfare. The…read moremanager was extremely helpful, I was happy to watch tv, sleep in peace and roam free. The place was near a bus stand so I was able to get where I wanted to. Felt safe and comfortable.

Best motel ever. Room was new and very nice and clean. Owners was super friendly and helpful. Hope…read morei can stay here again

Actually, this motel is ok, it's just not A-OK. The rooms are in need of update. They seemed like…read morethey were on the south side of nice. The staff were ok. Breakfast consisted of a few pieces of fruit, a few pastry choices and coffee. I would hardly consider it worthy of the title "breakfast." If you have time, look elsewhere online.