Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

So excited that there is a little music lesson business in town!…read more Just signed up my son for guitar lessons. And they were so nice when I walked in, took care of me right then and there. The place is very small with several small rooms where various lessons are happening, drums, guitar, ukulele, and more. They have 7 week lesson spirits for the students. And the prices were actually very reasonable. I was worried at first.... Because this can get expensive. Dropping off my son for his lessons and the owner was there, super nice man, very welcoming. Meet the instructor, as well, very nice. My son loved the lesson. He is excited to go again. He got homework to practice. We have a musician in the family

Rob and staff are the best. From beginner to expert they have instructors for everyone. Rob's…read moreencouraging style instills a love of music that will last a lifetime.

It took me awhile to find Yuliya, given I'm not originally from Washington, but I'm so glad my…read moreWashington native friend came across her website because she is a true gem. My Italian grandfather was a gifted violinist whose love of playing violin abruptly ended after a car accident resulting in a broken arm that never healed quite right. To honor him and his memory, I stressed to my partner the importance of finding an exceptional violinist to play for our wedding. Not only did Yuliya deliver a wonderful and beautiful performance, we didn't have a dry eye in the house from her playing (especially me). So much went wrong that day with other things at the venue, but I'm so grateful for Yuliya. Thank you so much for sharing your talent and making our wedding day even more special!

Yuliya is lovely to work with! She is a talented violinist and I would definitely recommend her…read more She was so accommodating at our wedding when the timing changed last minute, and she even learned a couple of new songs that I had requested that held meaning to us for our ceremony. We were in great hands and communication was clear and easy throughout the process. We would hire her in a heartbeat if we ever held another event with live music. Thank you, Yuliya!!

I love this place. Bought my first 12-string acoustic (Teton) here at a great price - beautiful…read moreinstrument! Also had my Fender Jazz bass and Ibanez mandolin both repaired / resurrected from the dead here. Solid selection of products and great tech/repair quality that I trust.

Some people might complain about the prices and how guitar center or online store are slightly…read morecheaper and that's why local music stores cease to exist.. obviously you can buy a guitar with poor setup online just like you can save 50 cents on a block of cheese at walmart.. if you can't stand to deal with a local company or someone knowledgeable with instruments.. I buy lots of guitars. If his guitar cost $30 more that's because he's going to let you play it first and take care of you later, when that guitar shows up in the mail and sounds or plays terrible it's going to be $50 to send it back they pay restock on it... you won't be happy Rick's great to work with and honest about the instruments he sells.. he doesn't pressure you and doesn't throw shade or bias.

The good folks at Mir music are awesome. They excel at helping young musicians find there voice…read more The repair staff do a wonderful job getting instruments back in the band. This should be every parent's first stop after their kid joins the band.

I have brought in 2 guitars for repair, in both cases they were up front on pricing and what should…read morebe done. I just got my Takemine repaired and setup, it plays like its brand new. The people working there aren't salesmen so they're not pushy, they just give you the info and let you make the decision. I highly recommend stopping in and seeing what a low pressure, old school music shop feels like.

Interesting that these clowns advertise both online and even on the door that they buy, trade or…read moreconsign musical instruments. Last week I took two mid-level guitars in to do consignment. I've never been so insulted. These clowns must have assumed they were stolen. "Where'd you get them? Why are you selling?..." Hey pal, I have multiple instruments and these were two I almost never play (as if it's any of their business). They claimed there were problems with both and weren't interested. Now, I have done business with them multiple times, but they can kiss this customer goodbye! I'm not a thief, but these guys are jerks. To prove these were from my personal collection, I've included a picture of my remaining guitars. I ended up gifting the guitars to my niece.

True to form, this time the whole store was closed with not even so much as a note on the door…read more They are closed for lunch from 2 to 2:30 pm, yes. But I came at about 2:45 and the whole place was still dark. Just a thought - maybe have enough staff around at all times that some of your employees can take lunch while others are still on shift? Were they closed for summer vacation again and just didn't tell anyone? Sorry, but I'm all done here. You've wasted enough of my time. At one time Portland Music Co. was the best in the city. Those days are gone. It's better to buy music online nowadays anyway. The prices are often marked down by 20% or more if you get in on a holiday sale or something.

Friendly service and great place to get a budget instrument. Wasn't even intending on buying a…read moreguitar but he sold us a t style guitar of a little known brand called Amati. I love finding hidden gems for cheap so was pleasantly surprised by this guitar.

Came in to find a guitar tuner. Got what looked like a used one, along with a new ukelele capo, a…read moreused larger capo and new strings.I was told that I was given a discount and (my bad) did not ask for total. got home to portland to find that for the two new items and two used ones I was charged $95.99 on my card. I was disappointed to say the least. Nice man but still way to much for the 4 items I got. I cant drive, and have to take the Point bus to get to the Cannon Beach, so this means I will have to go back to Cannon Beach to get the issue taken care of.

We wanted to have someone knowledgeable look at my husband's electric guitar as it needed an…read moreadjustment. We saw Red Lotus on Google maps, and the website in the info had a phone number that was out of service. We drove by where the GPS took us, but the building was only a concrete pad. We went around the block again and spotted the Red Lotus sign in a window of the trading company. The music store had moved during COVID, but Google Maps didn't reflect that. Anyway, Evans, the owner, was a tremendous help to my husband, and his guitar plays great now. We didn't get a working phone number from him, but he did say his website was made many years ago by a friend who has since passed. He needs a new website, but he can't afford it. If someone who has the capability could make him a new website for free, it would be so great! We need this music store in Newport, it's an important part of our community.

Red Lotus Music gets my personal recomendation!…read more I had my daily player guitar in for some fret work and maintenance, and the results are really great! The frets were re-crowned and buffed and the nut and saddle were adjusted to clean up the tone. All work was very professional and very well done! Thanks!

Newbie here and really to retire but with a strong desire to keep the brain active. I'm done with…read moremeaningless searching on Instagram. Done with random YouTube searches. Evan helped me pick out a recorder, electric piano, and sheet music. Very sincere and most helpful. Can't decide if I want to rent or buy a flute and they have options for that when I'm ready. Most don't rent any longer. Must say this is my new favorite shopping experience! An exciting journey and first time in years my head hurt. I'm actually learning! How long has it been for you and why are you missing out?!

The music staff is excellent. They repaired 2 clarinets for us, I felt the prices were good…read more They helped us find the product we needed. My daughter is a school band teacher and they sent us home with some extra items for her band students. I also needed a receipt from 3 weeks ago and they looked it up and emailed it to me the same day. Great service.