Our family traveled from California to visit Flute World's Detroit location for a flute consultation, and the experience far exceeded our wildest expectations.
I called Flute World a few weeks before our trip and was introduced to Patrick Bernhard, their Flute Sales Consultant. From that very first conversation, he put me, (flutist's Dad), completely at ease. He listened with genuine care and attention to understand our daughter's playing experience, what we thought she might be looking for in her next flute, and what would be the best fit for our family. I walked away from that call already having learned so much!
Meeting Patrick in person at Flute World, we immediately felt his warmth and genuine hospitality. Once the consultation began, it was abundantly clear that he had taken extensive, detailed notes from our earlier call and invested significant time preparing in advance of our arrival. The flutes he selected for us to explore together were thoughtfully curated, and the tips, techniques, and insights he offered throughout the consultation were invaluable. His depth of knowledge was evident at every turn -- and yet, he delivered it all with patience, approachability, and a genuine desire to educate about the crafts of music and flute making.
The time flew by because we were so deeply engaged in learning and exploring with him. The personalized experience Patrick put together is something our family will treasure.
Late in the day we learned that Patrick had been stranded at the airport until 3 AM -- just hours before our appointment -- due to a flight delay. He never mentioned it. He showed up with such energy and grace that we never would have known, had it not come up in passing. His dedication and professionalism are truly beyond compare.
Patrick has a remarkable passion not only for flutes, but for making people feel seen, heard, and valued. If you're exploring flutes at any level, do yourself a favor and book a consultation with Patrick at Flute World. You won't find a more knowledgeable, personalized, or genuinely caring experience anywhere than Patrick and the team at Detroit Flute World! read more
