I'm really happy I chose this place. I went in for upper lip, chin, and neck, and the whole…read moreexperience was smooth from start to finish. The studio is clean, cozy, and has a very welcoming atmosphere. The specialist took time to explain everything and made me feel comfortable. I was honestly a bit nervous because I had a bad laser experience years ago in another country, but this was completely different -- very gentle, with almost no pain thanks to the cooling. My skin reacted perfectly, no redness or irritation at all. I already booked my next session and feel confident continuing here.

This laser hair place is very esthetically pleasing and clean. They took me in right away and I was…read moreassisted by a lovely lady named Naomi. The service was quick for what I needed and I was explained how the laser treatment with them will work and how it operates. I am excited to come back. They work with one of the best laser machines Elite IQ. I took a bunch of pictures because they have beautiful mirrors. I would recommend this place to anyone looking to do laser! They even have deals for this coming Easter!

Had a great appointment with Jackie!! She was kind, efficient, and personable. She answered all my…read morequestions and made me feel super comfortable about the process (this was my first time!) She also did everything she could to mitigate the pain (not going to lie - it was "spicy" but manageable!) Facility was clean and easy to access. Parking was also easy! Will be going here for all my laser needs in the future!

If you're looking for real-deal tattoo removal without the corporate runaround, Bye-Bye Ink is it…read more Jackie knows what she's doing and actually gives a damn. She's been through the scammy chain experience herself, which is probably why she runs this place with honesty and zero judgment. Whether it's microblading gone wrong or a tattoo you've outgrown, this is the place. It works, it's local, and you're treated like a human being. She keeps it real; removal isn't fast, so be ready to have a new laser bestie for the next year.

This review and rating pertain exclusively to Dr. Charles Kwak. I strongly advise against…read morescheduling an appointment with this particular doctor. I visited Dr. Kwak on July 13, 2024, at the Fordham location. I am aware that Dr. Kwak also works out of the Queens Elmhurst location. So this is to warn other patients who may be scheduling with him at this location. When Dr. Kwak entered the room, he immediately began discussing my previous visit and medications with his assistant, without first addressing the reason for my current visit. It was evident that he had not reviewed the notes taken by the assistant upon my arrival, as my current visit was unrelated to my previous one. I had to tell Dr. Kwak three times that I was there for a new, unrelated issue. Despite this, he quickly and dismissively asked to see my skin and began prescribing medications without investigating the cause of my skin reaction or considering my recent allergic reaction and complex medical history, which the assistant had carefully documented. As he rushed out, I remembered that he had not examined my face, where I had another issue, because I was wearing a mask. The assistants tried to inform him, but I heard him dismiss them in the hallway, falsely claiming he had seen my face. When I confronted him, he attempted to gaslight me, insisting I had pulled my mask down, which I had not. He once again, started suggesting a face wash without any further investigation or questions. The stressed and exasperated looks on the staff's faces reflected my own frustration with this doctor. While I sat in the room, I could hear Dr. Kwak loudly speaking to other patients, prescribing medications without listening to their concerns and cutting them off mid-sentence, just as he had done with me and the staff. The staff at this location have been wonderful, and my experience with Dr. Curtis Chen was excellent. However, my encounter with Dr. Kwak was a stark contrast. Despite his impressive credentials and advocacy claims on the website, his behavior was dismissive, rude, and unprofessional. If he cannot provide compassionate and attentive care to the underserved population, he should consider retirement. The people of the Bronx deserve better than the neglect and harm caused by doctors like him. He also has several other negative one star reviews stating they had a similar experience to mine here: https://www.healthgrades.com/physician/dr-charles-kwak-29hnm

This location is closer to my house by foot, so I thought it would be convenient to do my light…read moretherapy here. But they never got the approval for it and then never followed up with me or with an appeal; so that left me a negative experience. It seems they're less competent than their flushing main office. 2ndly, I give my medications and what I stopped taking wasn't removed so the doctor had to do the job all over again. 3rdly, I was told that what I wouldn't be able to remember would be written down and for me not to worry. But what I did get was a couple of business cards with the name of the rx creams. The explanation and caution that was verbally communicated was not written nor provided like I was assured by Stacy Li. This was my biggest dismay. I have a lot of prescriptions and some require a two part mixture and others can't be used long term. All of that information I needed was not given to me in writing as promised. Competence and following through has been their biggest issue in my experiences.

I don't recommend this place for facials for an overall positive experience. Their facials I guess…read moreare okay. They are relaxing but the workers are very money hungry. I feel like they PLAN their mode of operation to extract as much money from you that they can. They will convince you to buy multiple packages and upgrade your bundles. It's ridiculous. It's hard to say no because they are very convincing and are nice. They will compliment you as a part of their ploy. For example, they convinced me to agree to paying for my "acne" facial with two packages which totals to about $100! The only difference that this provides is that they use acne products but it's the same amount of time and the procedure is the same as a basic facial. That's so scammy. If you post a "before" and "after" photo on Facebook or Instagram, they'll give you a free facial session or $35 worth of product.

I have been coming to Med Spa/Dr.Wei since 2014 and I have never been disappointed. They always…read moreoffer there most cutting edge laser treatments and anti aging solutions, often not found at other offices. I come here for Artefil a "permanent" filler. Not an easy substance to work with, Dr.Wei is a master. The results are always spectacular and natural.

The customer service and overall experience at LaserAway UES is always phenomenal. I've been coming…read morehere for years and really appreciate the attention to detail, friendly staff, clean environment and stunning results I've received from their procedures. The receptionists are always professional, flexible and in a great mood. Maddison, Connor and Amertius are all wonderful and just a few of the employees that highlight the wonderful environment here. Yes, there's more affordable places to get laser done in NYC but I rather go here because I know can count on consistency.

I got my filler done here ... I was suppose to go back and the nurse rescheduled a couple of times…read moreand call out sick I lost what was left on the filler and also I had a clear and brilliant offer to me due to my purchase now she is telling I had purchase a membership I didn't know about I wish I would Have lost not lost the remainder of the filler and someone would have told me it expires to use the clear and brilliant

Today was the first time visiting this location and I just know this will be where I will be doing…read moremy remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now.

Laseraway representatives are attentive and friendly when they want you to sign up for sessions for…read moreany of their services. However, when you have a complaint, no representative has an answer. I called three times to get an explanation of my services and a charge, and no one returned my calls. Instead, they emailed me, not giving enough information, and I decided not to follow up because I didn't want to get stressed with them and jeopardize my health condition. First, this is how it works with Laseraway. You must take a PatientFi loan if you can't pay the full amount. They don't tell you the interest on the loan. My interest on the loan is $625.38. The total price of my Brazilian armpit six sessions for both legs is $ 3,842.5, and your Cuchi will not be bold after completing your sessions; You will need to shape it. I understand that getting a laser treatment is a REDUCTION of your pupil's hair. To conclude, they're costly, have no follow-up, and don't embrace diversity. I don't recommend it at all. By the way, it's painful; don't you ever think you will feel a pinch as it is advertised on social media. Your cuchi gets red and swollen after the session, so think about it first.

Great job by Diane…read more Loved the February Xtox on my forehead Howard beach area needs more days than Monday

I have been going to dolce aesthetics for about 5 months now. They have been very welcoming since…read moremy first session. I have been getting laser on my Brazilian area with Laura and she is the best! When I initially came, she sat with me and gave me a thorough explanation about the laser process and was fully transparent about what I would be needing. 5 sessions later with her and she has continued to be so kind and informative throughout each session. I am so happy with my results thus far and I am looking forward to continuing to see great results! I recommend coming here if you are a beginner like I was. They will guide you every step of the way!

Every time I call there is no answer and left messages for 2 weeks nobody called me back that's…read morevery weird

Beautiful place and good service, my face looks beautiful,, thanks.read more

Awesome staff , excellent services . Highly recommend…read moreLaseraway for Your Hydrofacial , clear + Brilliant facial, hair removal , and any other services .

Thread: Beware Upper West Side LaserAway…read more 1/ Just had the wildest experience at LaserAway on the Upper West Side. My store credit disappeared, then magically reappeared, then vanished again. I'm starting to think my money has a secret life. ‍ 2/ But wait--it gets worse. The employee, Julian, was condescending and borderline threatening. Like... I came for treatments, not a personality test. 3/ And the Botox? Yeah... completely ineffective. I was promised results, but nothing. Nada. Zero. Talk about misrepresentation. 4/ So to recap: disappearing credits, rude staff, no results on paid services. Is this how LaserAway treats Upper West Side customers? Because it sure feels like it. 5/ Consumer alert: if you're going here, document everything. Save receipts, take screenshots of your credits, and maybe bring a friend for moral support. This is NOT the luxury experience advertised. 6/ Has anyone else had this happen at this location? Let's see if this is a pattern... #LaserAway #UpperWestSide #ConsumerAlert #BotoxFail