Came here three days in a row and was unable to do a simple drug test. The first two days they…read moreclosed early for some random reason and even though my drug test was due May 1st, one of the employees told me they would be able to override the due date the following day since they were having AC issues and closed the office early. Came in the following day and was told by other employees that that was not true and that they would not be able to complete the drug test. I'm on my 4th attempt now and i'm pretty sure they'll either be closed early or give me some random excuse the next time too. Go to literally any other location and you'll be fine.

I have been coming here for years and I haven't had a bad experience. The staff is quick and…read moreprofessional, the facilities and office are clean, and the wait time is minimal as long as you've made an appointment. I don't recommend being a walk-in because you will be waiting for quite some time. I did notice a bit of confusion when it came to that and the registration process.

I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.

The latest review for this place was 8 months ago so surely by now they've removed the problematic…read morestaff.. No. They havent. The guy that everyone is referring to is still there and he is the rudest person ever. I expressed that in my last appointment at Quest, I fainted when they drew blood. He said if I fainted in his room, he would drag me out into the Walgreens hallway and leave me on the chair until I woke up ..... What ? Youre a healthcare worker. Have some compassion! Labcorp clearly doesnt care about their reputation or the customers at all because this man id STILL here even after various bad reviews referring to him in both english and spanish. Should i leave a review in Portuguese for them to understand? Or is everyone in this company just as incompetent. Si solamente hablas español, te lo dejo cortito. El señor que todos comentan tener una mala experencia sigue ahi. El es brusco, malo e inconsiderado. Te recomiendo hacer cita en otro lugar. En Quest nunca me han tratado asi.

Same issue, same rude guy. I just had a question, I leave wanting to cry after his response and his…read morebad attitude. But you guys don't only leave a review here. Go and leave a feedback at labcorp website/app with the address and let see if them take more serious this matter. You can't work with people if you are always mistreating them.

My grandma and I had the best experience today with Tanya. She was so nice, attentive and very…read morefunny. She drew my grandma's blood so quick and easy. We were very impressed and alleviated by how good and quick she was. She's definitely a people's person and it makes sense why she's in this type of field. She's such a warm, kind person and I'm so happy she was the one who treated my grandma today. Thank you so much for your kindness and attention Tanya. You're amazing.

I had a very disappointing experience at this Quest Diagnostics location during a pre-employment…read moredrug screening. The lab technician who attended me was extremely rude, impatient, and unprofessional from the moment I arrived. While I understand that a physical ID is required, the way he communicated this was unnecessarily hostile and dismissive. When I returned with my ID, he abruptly asked me for a barcode without any explanation. When I said I didn't know what he meant, he became visibly irritated, took my phone and started going through my email himself... Then he steps out speaking negatively in Spanish, apparently assuming I wouldn't understand. That behavior was incredibly disrespectful and unprofessional. When it was time to do the urine test, I wasn't able to pee the EXACT amount of mL of urine he needed and proceeded to tell me that its not enough very rudely again and dumps it all out in the toilet...mind you he is doing all this with the bathroom door open and there are other patients looking in and other employees just staring. At this point I have already been in there for an hour going back and forth with this man. He tells me drink water and wait until i have to pee again, what he wasn't understanding is that I made this appointment at a specific time because I had another appointment to get to, so unfortunately I had to leave and he "invalidated" my test due to refusal??? I did not refuse to take the test, it was just not enough pee for him He also was not wearing a name badge like the other employees, so I was unable to identify him afterward. Lastly, I observed him repeatedly lifting his lab coat sleeve to look at what appeared to be a tattoo with his computer login information while trying to access the system, which did not inspire confidence and it makes you question the type of people working here Overall, this was one of the worst customer service experiences I've had. Patients deserve to be treated with respect and professionalism, and I hope management addresses these issues.

Two different occasions.. same horrible experience.. 1st day MRI.. phlebotomist insisting on…read morewanting to put the iv in my hand.. proceeds to say. You need to make it easy for people.. I said no.. my veins on both arms are very much able to be seen.. proceeds to pinch me..can't find the vein.. moves the needle around to the point that I couldn't fully open my arm.. why is she taking out anyone's blood!? 2nd day.. ultra sound... made the trip over there..which is far from my home.. only to be told that it was cancelled.. they call you 60x for the copay.. but they can't call you to let you know it's cancelled!! Horrible service.. no quality care... no empathy.. Baptist has quickly deteriorated.. it's no wonder the majority of the doctors and nurses leave a lot to be desired.. avoid this hospital and its diagnostic centers at all cost

I had an excellent experience at this radiology center. From the moment I walked in, I felt…read morewelcomed, respected, and truly cared for. The staff provided outstanding personalized attention, making sure I was comfortable, informed, and at ease throughout the entire process. I would especially like to thank Kristin and Lisbeth for their kindness, professionalism, and warm attitude. They went above and beyond to help me, answered all my questions, and made what could have been a stressful visit feel calm and smooth. Their compassion and dedication truly made a difference. The center is clean, well organized, and very efficient. Everything was done in a timely and professional manner, and I never felt rushed. I highly recommend this radiology center to anyone looking for high-quality service with a personal touch. Thank you again, Kristin and Lisbeth, for such wonderful care!