1. Fluens Children's Therapy

0

University Place, WA

Cancel

Open app

Search

Fluens Children's Therapy

3.9 (11 reviews)
Open • 8:00 am - 7:00 pm

Fluens Children's Therapy Photos

You might also consider

Recommended Reviews - Fluens Children's Therapy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Ji K.

Wow! Beyond unprofessional and I cannot even believe people like this is playing with children's wellbeing and parents' emotion without thinking long term consequences. I wish I can give no star if this was an option. On August 2nd, 2022, I got a call from Fluens Speech claiming that they will remove my child from the service because the insurance has not forwarded them the check despite being mailed to them on July 14, 2022. Instead of working with the parents, they flat out made a threats that if I didn't provide them with CC right away to "take care of the balance," their hands are tied to conitnue treating my kid because the boss told them not to take my child. I got upset. I reluctantly gave them my CC because I did not want my child to stop progressing. In the same week, they were forcing me to sign up for the Occupational Therapy without getting a referral from the pediatrician. They claimed my child will benefit extremely because she does not concentrate. After asking whether we needs referral from physician, the therapist said, "yes you may or may not and pay out of pocket." Indicating that that's what they were hoping I would do. On August 5, 2022, an intern tried to take my kid to the therapy room. I have seen this intern before but never gave the permission for her to conduct a solo therapy on my child. I stopped the intern. Asked if the primary therpist is joining them. She replied that the primary therapist will only supervise and will join eventually but not conduct the therapy. I was never informed of this arrangement. So I said I did not feel comfortable. Subsequently, I spoke with the owner. Owner claimed that she was aware of my negative experience with inexperienced therapist and would make an arrangement accordingly. On August 9, 2022, the Owner calls and cancels our service all together claiming that I "disrespected" the therapists by pointing the above incidents, and that I described another therapist by her apperance as I could not remember her name. In May 2022, when my child was initially evaluated by their therapist, the bilingual staff demanded my child to call her "Ms..." instead of "teacher, " which she uses to address all her therapists, and teachers. I did not say anything to that therapist as I was aware of her cultural expectation. After the evaluation, I told the receptionist that I would rather not have my child have ongoing session with this particular therapist due to what I have observed. During that progress, I did not remember the therapist name, and described her as "bilingual Hispanic therapist." Today, apparently, Jessica claims that was offensive and disrespectful because I described this particular therapist by appearance. When asked other incidents, Jessica was unable to name any. She just repeated that my child can continue therapy elsewhere as she already made an arrangement. When I called the new places she "arranged," the next available date was in January 2023. Not immediate. She just caused my child to be left without any continuing therapy. Because she got caught doing something without consent from parents. The consequence of her action is disgusting because she obviously does not care about the children's well being and only sees them as a dollar sign. Oh just to give you background why I didn't want this therapist to see my kid, she is four. Not fourteen, not six, coming to see them for speech issue and the therapist spent about 15 minutes trying to scold my kid to call her Ms. not teacher. My kid got so stressed she ignored the therapist. Which is why I told the clinic I did not want her to continue with my child.

See all

2 years ago

Business owner information

Photo of Jessica A.

Jessica A.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jessica A.

Jessica A.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of Ji K.
17
8
6

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Jessica A.

Jessica A.

Helpful 0
Thanks 0
Love this 2
Oh no 0
Photo of Tia T.
0
11
3

8 years ago

Business owner information

Photo of Jessica A.

Jessica A.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Pam P.
56
1
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Business owner information

Photo of Jessica A.

Jessica A.

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - Fluens Children's Therapy

You might also consider

Life Span Occupational Therapy

Life Span Occupational Therapy

4.4(7 reviews)
19.4 mi

2024ish : I had been a client for several years. It was a valuable resource for me with my…read moreneurodivergencies and anxiety. I needed to attend PT and was down to my last few visits for OT/PT. The owner who I was working with suggested I cease OT and attend PT with the last few visits. I truly thought she was on my side and made a good point. Unfortunately I was not in a good headspace but I thought that was a good idea. I lost my last near resource to me. I emailed her back in august (we communicated by email and never by phone) agreeing to her suggestion and why I'd want more visits and to see if she'd send it off to the insurance company because she did say she'd write a report and do that and wanted my list. At the end of the email I asked questions about what was next and if she'd email me back if visits got approved or how that would work. I know my email went through because I got the "away message." Months went by and no contact. I was dropped like a hot potato. I recently emailed her to followup (also got the "away message") and inform her of a few more details, maybe that would help me. Nothing. It hurts. I'm not sure I'd go back either. It was my only ND resource (because as we adults all know there is nothing in thurston county for adults). And now this happens. 2026: Sent email 4/30 asking about obtaining my records. Received an email from Alice 5/13 and exchanged emails over a month's time with no clear indication of when I could get them. They've gone electronic, moved, and were in a box somewhere. Owner could not access them. I would also have to pay for them. 6/3 someone told me they couldn't provide the cost until Jacqueline could physically get them and then they'd contact me with an update. I'm pretty sure they lied to me like everyone else does to me. I sent an email 7/6 checking on this status, no response. It's now 8/3 and have heard zilch from them. You will never be a valued patient with this place. They lie and shouldn't be in operation. at this point I should get my records for free.

Our family has been lucky enough to be in Jacqueline Watson's (Miss J's) orbit for several years…read more The assistance and support she has provided and continues to provide is wide ranging and always laced with knowledge and kindness. We recommend her and her practice to everyone we know who could benefit from her wealth of resources. Miss J is an important part of our world and helps us navigate the harder parts with compassion and practical advice. We are forever grateful for Miss J!!

Photos
Life Span Occupational Therapy
Life Span Occupational Therapy
Life Span Occupational Therapy - Integrative listening system for sensory motor, concentration and attention, auditory processing for adults and pediatric clients

See all

Integrative listening system for sensory motor, concentration and attention, auditory processing for adults and pediatric clients

Sky Bridge Therapies - Speech & Occupational Therapy For Kids

Sky Bridge Therapies - Speech & Occupational Therapy For Kids

3.0(4 reviews)
4.4 mi

My 5 year old daughter has been going to Skybridge for almost a year now. Her appointments have…read morealways been consistent, as well as her therapists. My child has significant developmental delay, sensory issues and has been non verbal for years. She normally doesn't take to her therapists well, and I was a little nervous about her moving not only across the country here but away from her routine. However, her OT therapist (Taylor) and Speech therapist (Aubray) have been nothing sort of phenomenal. I'm very impressed in their patience with her and she has grown exponentially in the last year of seeing them. She is now speaking words with intention and is confident enough to talk to other children now. Her movements and body awareness have gotten so much better, she no longer is having accidents & falling. As proud of I am of my child being able to adapt to new situations and learn, a lot of credit goes to her therapists and how much time and effort they put into making sure my daughters quality of life improves. They answer all of my questions and help me understand my daughter's issues so her progress continues at home, and not just in clinic. I do have other therapists see my child, but that was not without permission from her OT or not being notified about it prior. She looks forward to going every week, I think that speaks for itself.

I usually don't waste my time to write reviews, but I must in this case to warn other parents or…read moreanyone wanting to do business with these people. They were referred to us by the cardiologist team. We scheduled evaluation for speech and OT with them. I had to cancelled the appointment twice and each time it was because my daughter has to go to the hospital. Once she was back home, I called to rescheduled and they said I need to be sure that her conditions is stabilized and I will not cancel again. I said she has heart disease. She will be in and out of the hospital. I can't guarantee if I won't cancel in the future. They told me they can't have me as a client. That's perfect because there are plenty of therapy options around. I do not need their business..

Fluens Children's Therapy - speech_therapists - Updated October 2026

Loading...
Loading...
Loading...