IN MY OPINION the doctors work was fine. i have no complaints there. The office manager was mean…read moreto me and did not allow proper billing for my medically necessary procedure. Leaving me to have to fill out the paperwork, to obtain my money back. See, if it is covered by insurance, it shall not also be charged to the holder of the insurance. Once my insurance pays, then I have to submit to his office what he is allowed to bill in order to get any overcharge back. They refused to put me on the schedule without the money that I had to scrape together. Some of which has an interest rate that will go up. This is all so much stress and just a control thing where you will "not allow" the office billing person to bill properly? A snarky email about hospital billing, I found during a google search, the hospital billed correctly. Why would you force me to bill my 700 dollar plus a month insurance? Poor business practices? Make your own decision. Mine is based on my personal experience. On a side note Kay is a sweetheart and so is Julie. I chose to only do what was covered by health insurance so as not to confuse any issues. Apparently, it confused the office manager anyway. Of course make your own opinion. As long as you have a box of money, the office manager will be happy. However, lets say you fall and break your nose and cannot breathe correctly. That would be covered by health insurance at 100 percent, minus any co-pay. THIS is the type of issue I am dealing with. So my sons graduation present, better be sitting in an interest bearing account. I will update this review if anything changes. Which is super doubtful since the office manager sent me a friend request on social media!!! THIS REVIEW IS BASED 100 % ON MY EXPERIENCE! AS WITH ALL REVIEWS IT REMAINS AN OPINION. Beware if your procedure is covered by insurance. I had zero choice as my WBCs were rising every time we checked and a massive infection would have been a huge problem. He was the only surgeon that could perform the surgery and the pressure tactics of saying hurry up because someone else wants that date. We need "X" amount to secure you. I an pretty sure anyone that wanted surgery on April 8, got it. The doctor is fine financially. Why would you ever think not billing for a covered procedure is ok? Or that I would be forced to he deformed is a thing? It is not. I did jot need to he left deformed at age 55. So said my insurance company. MAKE YOUR OWN INFORMED DECISION.

The most horrific experience. I paid close to 9,000 for a Tummy Tuck with lipo. It has been 2 years…read moreand 3 months since my surgery and my stomach is so swollen I look pregnant. I can not even bend over. When I went back to him for help 6 months ago he told me to wear my faja another 6 months and start taking diet pills, well semaglutide shots, which costed another 1,000 and didn't help. My stomach is still swollen and now his office won't return my calls. Very disappointed. Wasted lots of money, missed work, and had a lot of main

Well, let's see. Where should I begin...visiting from far away...beyond sick on New Years Eve Day…read more2018. Lower Keys Medical Center had a 4 hour wait:-( It was 11:45 am and the office closed at noon. The receptionist gave me directions and said they'd wait on me. They'll never have any idea how relieved I was. They went FAR and above any of my expectations!!!!! Dr. Grider was amazing and I would know! I'm a fellow health care provider of 35 years! They are absolutely amazing!!! Thankful for them in my time of dire need!

Don't expect to actually be able to receive treatment here. They call themselves a Medical Center…read moreable to treat "minor emergencies" yet they can't even see minor emergencies because of limited appointments. Rude staff. A complete joke of a Medical Center. No help the community of you can't actually see them as patients.

I was referred to Dr Olson by some Key West residents who said very good things about him. Dr…read moreOlson impressed me with his knowledge, patience to explain things and his care. If you are looking for a Dr in Key West who will listen to you and provide affordable quality care, Dr Olson is a great choice.

I can highly recommend Dr. Olson after being under his care for 8+ years. He is a good listener, a…read moreterrific explainer and a thorough and knowledgeable practitioner.

Admitted for four days this week. Kylee, Patrick (PT), Tiffany, Maria, Brittany and Nick were…read moregenuinely caring nurses. I had a UTI which meant I was literally pressing the call button every 15-30 minutes for assistance and yet I never waited more than two minutes for someone to respond - cheerfully and with a kind smile. These folks sincerely care about the comfort of their patients and it makes all the difference. Honestly, if I could book a hotel stay here I'd do it! Oh and the food was really good; Tasty, top chef quality meals that I often wished I could order seconds. Thank you to these kind folks who are clearly in the right profession. I felt I was among friends!

Care was fine, I just needed someone to look in my ear and confirm my fear that my eardrum was…read moreruptured to help decide if I could scuba dive or not the next day. They could not, however, provide me pricing up front (as is required by Hospital Price Transperancy). I went through with the visit anyway and regretted the $2,000 bill for the 20 minutes I was there! $200 for for 1 antibiotic pill and $1,800 for just the visit to the ER. I understand ERs have to charge a lot to cover those that don't pay, but $1,800 just to be admitted!?

My trusted Doctor for 20+ years. He is amazingly informed, and extremely caring. His only possible…read moreflaw is that he works so very hard out of love for his patients.

I have been a patient of Dr Norris for several years. He is kind, caring, incredibly intelligent…read moreand excellent at what he does. His office staff is a direct reflection of him. Kind and professional. Dr Norris during Covid traveled hundreds of miles to test and help people that weren't even his patients, and never took one cent for his efforts. He shied away from any accolade, quick to say we were all in this together. He recorded a video everyday to guide us and help us through this pandemic with science and caring. Dr Norris is performing his god given duties to humanity. That's not hyperbole, this is his calling. It's in his genes and his DNA. His family suffered greatly during the pandemic because they just never saw him. This is a dedicated and educated man who gives as much to his community as he does to his practice. If what I just typed doesn't explain everything you need to know about this man and his practice I don't know what else to type. Just this...I would walk through fire for this man.

To start off the lady that opens is very rude. I am in Key…read moreWest on vacation and had a very bad cough so I was at their door at 8:00am. Well...we don't open until 10:00 and besides that we are not taking new patients. I have a idea she didn't want to deal with me. Oh well.

Jorge took care of me after I badly cut my index finger, and I honestly couldn't have asked for a…read morebetter experience. I was extremely nervous because it was a pretty nasty cut, and I had never gotten staples before, so I didn't know what to expect. Jorge walked me through the whole process, reassured me that everything was going to be alright, and made me feel comfortable the entire time. He has a great attitude and genuinely makes you feel like he truly cares about his patients. The staff was also amazing and very professional. What could have been a stressful experience turned into a much smoother one thanks to Jorge and his team. I would definitely recommend him to anyone looking for quality care and compassionate service.

Busy place with very nice people and loads of parking (a rarity in Key West) conveniently located…read moreon the main road (Roosevelt). While on vacation in Key West I got a fish hook in my finger and they removed it with very little discomfort. Hopefully we won't need them again but it's nice to know we can rely on these folks if anything else comes up. Too bad they close at 5pm. Luckily we made it in early enough.

Doctor O'Connor's crew is always so nice and professional. This team is such a great asset to…read moreMarathon. I cannot thank them enough for all they do!

I was here for a week of water massage training & got a double ear infection! Ugh! They had walk in…read morehours & I was seen within the hour. They couldn't take my HMO but it didn't cost me an arm & leg! Super friendly nurses & the doc is awesome. Thanks for fixing me up so I could enjoy my stay!

Efficient. Knowledgeable. Quick. X-ray, MRI, CT scan equipment. Would recommend over going to ER.read more

Husband had a very painful ear ache for a week. Pain 24/7. Monday morning we were looking for…read moreurgent cares. Spent a bit of time reading reviews before any were open and this one checked all the boxes. Check in was simple. The treatment was successful and an instant relief. We were in and out within an hour. Thank you. You've saved our vacation.