Jorge took care of me after I badly cut my index finger, and I honestly couldn't have asked for a…read morebetter experience. I was extremely nervous because it was a pretty nasty cut, and I had never gotten staples before, so I didn't know what to expect. Jorge walked me through the whole process, reassured me that everything was going to be alright, and made me feel comfortable the entire time. He has a great attitude and genuinely makes you feel like he truly cares about his patients. The staff was also amazing and very professional. What could have been a stressful experience turned into a much smoother one thanks to Jorge and his team. I would definitely recommend him to anyone looking for quality care and compassionate service.

Busy place with very nice people and loads of parking (a rarity in Key West) conveniently located…read moreon the main road (Roosevelt). While on vacation in Key West I got a fish hook in my finger and they removed it with very little discomfort. Hopefully we won't need them again but it's nice to know we can rely on these folks if anything else comes up. Too bad they close at 5pm. Luckily we made it in early enough.

I was instantly impressed with these folks. The Receptionist knew my name before I said it, the…read moreinitial Nurse doing my med questions, health questions, and vital signs, was super-positive, and even laughed at one of my jokes ! Mary, the Nurse Practitioner, was awesome. Smart, helpful, compassionate, and very understanding with all of my health problems. She had great suggestions for me, and even gave me a referral to see the ENT about my sleep apnea and CPAP. Five stars for the entire visit and all three women. I felt so much better just having been with these folks for my appointment !! Highly, highly recommended.

I am warning you: DO NOT go to Dr. Oscar Rodriguezat RHN. I was mistreated and overtreated by…read moreRodriguez, who diagnosed me as having 14 cavities when I only had two. I endured four separate appointments over the course of three months that were filled with Novocain shots and drilling - all to do unnecessary work on healthy, virgin teeth. I eventually listened to my bad feeling about Rodriguez and drove five hours to see my old dentist. He looked at my x-rays, my mouth, and couldn't believe that Rodriguez was drilling into healthy teeth that didn't need work. I've been in pain for three months and gaps have formed between molars because of Rodriguez's unnecessary work. It is painful to eat on the left side of my mouth and consuming hot & cold foods and liquids are almost unbearable. There's a good chance that this pain won't ever go away. My old dentist thinks Rodriguez may have caused permanent nerve damage, sensitivity, and bone damage - all by performing unnecessary work on healthy teeth. Dentists like Rodriguez receive a commission on the work they perform, so it is beneficial $$ for them to overtreat. Pain aside, he charged TRICARE, my military insurance that TAX PAYER money funds, $4,000 while I also paid over $300 out of pocket. This man also works at Dr. Guzman's office by Winn Dixie so BEWARE!!!

Well, let's see. Where should I begin...visiting from far away...beyond sick on New Years Eve Day…read more2018. Lower Keys Medical Center had a 4 hour wait:-( It was 11:45 am and the office closed at noon. The receptionist gave me directions and said they'd wait on me. They'll never have any idea how relieved I was. They went FAR and above any of my expectations!!!!! Dr. Grider was amazing and I would know! I'm a fellow health care provider of 35 years! They are absolutely amazing!!! Thankful for them in my time of dire need!

Don't expect to actually be able to receive treatment here. They call themselves a Medical Center…read moreable to treat "minor emergencies" yet they can't even see minor emergencies because of limited appointments. Rude staff. A complete joke of a Medical Center. No help the community of you can't actually see them as patients.

A couple of years ago, a falling rock tore up the back of my right leg. After getting it sewed and…read morestapled back together at the emergency room, I could not find a doctor for treatment but the doctor's office on Big Pine Key told me to go to the Nurse's Station. The Nurse's Station took great care of me and I recovered. This year, I had two cancerous lesions removed from the back of my left leg by a dermotological surgeon in Miami and I went back to the Nurse's Station for my continued care. I have now been pronounced well. Driving all the way from the Lower Keys to Miami and staying in the hotel overnight to see the doctor is very expensive and tiring. It's just not as good as just staying home to recuperate and going to the Nurse's Station. They also make sure that I am ok by calling and checking on me. I am only a patient but I rate the care that I received at the Nurse's Station higher than what I have received at hospital. I heartily recommend to anyone who needs care to go visit Dawn and Denise at the Nurse's Station.

Really appreciate the excellent care and interest shown by the nurses and staff. Even got an after…read moretreatment followup call to check on how i was doing. WHO does that anymore!

I have seen Dr Catana since. 2011ish. He was always professional, quick, listened and ordered the…read moreproper diagnostic testing. He saved me from being paralyzed!

I am writing this post not to bash on a doctor but to bring awareness. Last July I hurt my knee…read morepretty bad... this same knee, I have already had previous knee surgery on from a previous injury. I went to go see Dr. Perry at Key West orthopedics. I went into the appointment after waiting a whole week and not being able to walk for him to look at me, not even touch my knee no images taken no ultrasound no x-ray.... he just looked at me and said there's nothing wrong with your knee go home it will heal itself. .....then he proceeded to tell me to go to the checkout area where they charged me $90....$50 for my co-pay and $40 for some sort of percentage on my deductible. And then I'm sure he billed my insurance company for the office visit after doing absolutely nothing, but just looking at me and telling me that my knee was NOT hurt and making me feel crazy for even Being in his office!!! (I also asked Dr. Perry if he would at least order me a MRI and he proceeded to tell me that he would order it, but it would not be approved because he wouldn't tell my insurance company that he felt it was NOT necessary for me to have a MRI DONE!!!) This all made me feel almost silly for going in for the appointment at Key West orthopedics ...but I knew that I couldn't walk right and my knee was not feeling good at all. Was I going CRAZY?!??? I just sucked it up and wore a knee brace and kept going... Fast forward six months later I've been having knee issues on and off where I can't walk on it from time to time and I am in so much pain... I limp when I walk, and my knee swells up to the size of a cantaloupe, Any little move or slight twist I make with my knee can set it off!!! My friends could just look at my knee and tell which knee has a injury!!!! I thought about leaving the island to go get medical treatment in Miami or the Tampa area where my parents live in the winter that's how desperate I was to find good medical care for my knee because I knew something was really wrong with it. After talking to some of my friends one of them recommended me to Dr. Franklin and Dr. Benson here in KEY WEST. About a week and a half ago I did go into see Dr. Franklin and Benson at their office here in Key West for my appointment. Dr. Franklin came into my exam room and took one look at my knees and could tell exactly which one had a problem by sight. He examined my knee and did some imaging.... He he felt my knee and immediately said you have a baker cyst, and after examining it thoroughly came to the conclusion that I have a torn medial meniscus which will most likely require surgery because I've waited so long to treat it... He ordered an MRI that was approved quite quickly. I am awaiting my MRI but I wanted to post this rant/review/awareness message... I for six months have most likely been walking around with a torn medial meniscus .... That will now most likely be worse than it was an require surgery ....when I may have been able to take other routes to heal the tear!!! Also because walking around on a torn meniscus, has caused me to have a baker cyst which causes my knee to swell!!! Because of the greed and negligence of another doctor, I now have a knee that was injured, and the injury has grown worse because of Dr. Perry's negligence. I may not have needed surgery.... I could have maybe gotten some physical therapy, etc. but because of Dr. Perry's negligence, I've been walking around on this knee for six months, making my injury worse! So my point is... if you have any sort of orthopedic injury, please stay away from Dr. Perry and Key West orthopedics and also if you know somethings wrong with you and a doctor tells you there's nothing wrong with you. You are not crazy go get a second opinion always listen to your body, if you don't, I can harm you in the long run. I always listen to my body and my body is usually right. Here is a picture of my left knee and how big it is compared to my right knee and of course nothing was wrong with it according to Dr. Perry.

Dr Lopez and his staff are great. I came in for a office procedure. No long wait, no mountain of…read morepaperwork. Dr. Lopez was very informative, answered all of my questions.

I am very disappointed by these doctors. I came with a temperature, and the doctor did not even…read morewant to receive me. the girl at the reception talked negligently, and did not even consult her doctor, but sent me home. I will not advise anyone on this medical group.!!!

My partner has an entrenched fear of doctors but had a medical emergency in 2022 and was taken by…read moreambulance to stock island. After we got out of the ER we were told to follow up with one specialist for a broken leg that happened during the fall and a second neurologist for the problem that caused the fall to begin with. Nancy Kaplitz was the second specialist. She came in after hours on a Sunday to see us. She was so professional and reassuring that we got through the visit without my partner completely freaking out. Each time she needed to do something she asked permission first and explained what she was doing and why - that helped immensely with the fear of doctors issue. This is not a doctor that does five minute appointments. Each time we were with her for at least 30-40 minutes for the exam and another 30 minutes if she was doing treatment or tests. She didn't overbook or have one patient waiting while the other was being seen. We had her full attention the whole time. That experience was so good that when my partner had another similar issue this past month, we again called Nancy Kaplitz, who is now the only doctor my partner agrees to see. She came in on a holiday to see us even though she wasn't scheduled to have the office open that day. Again, we were so impressed with her care quality, thoroughness, and sensitivity.

My Experience with Dr. Kaplitz has been an extremely pleasant, informative experience and I am…read morethankful that she is my neurologist. Her wealth of knowledge was obvious as she seamlessly stepped me through the exam. She is a tremendous listener and explained everything in in great detail. Due to my job, it is difficult for me to communicate with Dr. Kaplitz during normal working hours so we communicate through the patient portal and her responses are always timely and informative and convenient for both of us. Thomas L

They needed a prescription to duplicate eyeglasses I went to another store At least,they…read morewere helpful

Dr. Mauer helped me multiple times with an unusual eye infection that occurred on my vacation. His…read morestaff was very courteous, the doctor himself was knowledgeable and compassionate, and he stayed late on a Friday to help me with pain management. Highly recommend.