Second review in a month- just had our tank pumped out the end of June (refer previous review which…read morewas great BTW), had issues this week with sewage backing up in basement shower. Called office and I told them I didn't think tank needed pumping out in less than a month, but she suggested that we might just need it snaked out. We set up an appointment for 6/29/26 and Jimmy Hodnett came today 6/28 (day early) and found we had a blockage from the house to the distribution box, he used the snake and blockage is gone. Problem stemmed from our purchasing a new toilet about the time the tank was pumped out. It seems newer toilets need to be flushed TWICE to get things moving to septic system. Very grateful for the professional manner in which Jimmy resolved our problem, answered our questions and offered suggestions to "keep things moving" in the future. Thank you! Rickie and Ann Rowles Gretna, VA

Knew very little about a septic tank system, but frie said need to do routine cleanin. Jim came out…read moreand game me the "101" septic tank talk. VERY THROUGH and honest. I felt the cost was very reasonable and his advise was much appreciated. His wife does the scheduling and was also very kind and helpful.

Our son's septic system (in our rental house) was backed up and and I called Hugill's this morning…read more And now, everything is cleaned out and working! The young man who kept in touch with us was so friendly and helpful. We couldn't be more pleased. We will now use Hugill's for our own home and our rental homes! We felt the price was fair for what they had to do...it was LONG overdue! Thank you to the Hugill's team! Tom and Teresa Rosemeier

The young men who came to do a septic inspection dug the entire pipeline up and tore the yard up…read more See pics. That is how they left the yard. They could have put a camera through the line instead. They also did not clean up the mess or put grass seed down. When I called I was told the they were insulted that I wanted a refund. Paid $1500 and then had to have another company come out and do it right. The second company only charged $500. Do not use this team for a septic inspection when selling a house. They wanted to come back and charge me $3000 more to "fix" a pipe that had no problems.

We needed to get a pump and inspection quickly in order to meet our closing requirements on a real…read moreestate sale in Nelson County. Cut-Rate was very busy, but fit us in and got the work done (and report provided) in time!! Crew was on time, professional and courteous. I highly recommend these folks!!

The price was fine and the service would have been OK IF they would have actually cleaned my septic…read moretank. Instead of using the 20 inch access hole, they pumped the sludge through the 6 inch port. in the past, other companies dug down to the 20 inch access port and actually cleaned the crude out of the septic tank. When I asked one of the workers of Cut Rate about this not using the large access hole, I was told the results would be the same. In my own ignorance, i accepted his answer. i will NOT be doing business with the folks in the future and I recommend that you make certain they open the large access port if you do business with them.

Requested service through Yelp. Jamison got back to me immediately. Showed up on time. When he was…read moredone he sent before and after pictures. He charged me as quoted. Don't hesitate to give him a call!

From the owner: All Things Septic is a septic and grease pumping company that offers Same Day Services (when…read moreavailable)! Rental Services we offer: -Portable toilets -Handwashing stations -Light Towers Usages: Sporting events, family reunions, weddings, trial rides, parties, camping, generate power (unit has a built in generator) construction sites, water infrastructure, healthcare, remodels, industrial and manufacturing Septic Services; Septic Cleaning/Pumping Grease Cleaning/Pumping RV Pumping Food Truck Pumping Portable Toilet/Porta Potty/Porta Jon Pumping Feel free to contact us with additional questions or to reserve your special dates.

I was impressed with the service. They checked the system for other damages. And found many drain…read morelines was closed up not letting the water flow. They dug holes and filled back up after repairs were completed. Highly recommend.

I had them do a septic inspection. Gary is the owner and he was very knowledgeable and explained…read morethe whole septic tank process with me. He was very detailed and gave me tips on how to maintain the septic system. I would highly recommend them.

Literally the worst contractor. Refuses to provide a written contract or invoice so that he may…read moreinflate the price (by 600% in our case) and then file frivolous lawsuits hoping you won't show up and defend yourself. Subpar work, will trespass to physically threaten you and your neighbors with bodily harm and rarely shows up when scheduled.

I recently bought a house and after a month was having plumbing issues. I contacted a septic…read moreservice to come out and pump it, but after 2 visits they couldn't locate the tank in my yard. He recommended I contact a plumber because some have a tool specifically for finding septic tanks. I contacted a few local plumbers but none were equipped to find it. After calling around, I was recommended to Poole's plumbing and was told they were equipped for the job. I called and they were available the next day. Lamar arrived at the schedule time and was able to tell me a lot about my drain lines in my new house as well as the location on the tank. He recommended a local septic company and I told him they're the ones who recommended Poole's Plumbing.

Had David Ellis do a Septic Pump out for us today. We have used him for 10 years here at the lake…read more He first checks to see if the Septic needs to be pumped if not just gives a receipt that shows was checked and not needed for Franklin County. If it needs to be pumped he will make sure that there is nothing left in the tank and everything is back as it should be. It takes awhile to get an appointment but well worth the wait....

From the owner: We offer complete septic tank cleaning service. We're also a great resource for all your plumbing…read moreneeds. We serve all of Franklin County and the surrounding areas. We are certified as a Board of Waterworks & Wastewater on-site sewage systems professional & operator. Call us today for more information.