Warning! Do not purchase from this company. I placed a funeral flower arrangmement and what was sent was horrible. No statue, 99.95% of the flowers in the description were NOT in there. It was half the size at best. It was in a clear glass with floral foam showing as a base. This was for a close family member and the keepsake was the most important part of the presentation and she didn't even put one in the arrangement. Did she not think I would notice? The next worst thing is she would not answer or return my calls. So, Karen, if you see this, you are the most horrible person I have ever dealt with. The supervision of the flower website I ordered from BLACKLISTED this company and will never use them again. I hope you loose your business. You already lost your dignity! There should be a zero rating on this site! Regretfully, Susan Bee read more

Flowers By Stella - What I got - Florists Near Me - Canandaigua, New York

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Thank you Sarah. The arrangement we ordered was beautiful and just as we described! We asked her for something natural and woodsy, the arrangement flowed with greenery, pine cones and more from nature, with a pretty pop of color. We are appreciative! And the value for the cost was within our budget. read more

Needed a quick bouquet of flowers to take on a surprise visit. Stella's was on the way. Gave her a call and she described what she had over the phone - several pre-made baskets and vases. Due to COVID, she said to call when I arrived and she would let me in to look at the flowers. I chose a beautiful basket arrangement (it made my car smell so good) that had lilies and a good variety of spring flowers. She said the lilies would open in a few days (and they did!). Would definitely call Stella's again for fresh flowers. read more

Flowers By Stella - Basket of flowers - $35 - so fresh and beautiful - Florists Near Me - Canandaigua, New York

I ordered a piece from an online company Fromyouflowers.com. It was a piece named Cotton candy. In the picture at the mid price of the three pieces there were some white mums, lots of pink carnations and white and pink roses. It was full and very pretty. It was made by and sent by Flowers By Stella in Canadaigua. When it arrived to my family members home at the lake it was considerably different. Mostly white filler mums, a few pink carnations and maybe 4 pink roses that I could count from the picture. The recipient was happy, I was not. I called the online company and they were wonderful. The offered a reimbursement or replacement. They were agreeing to resend the flowers the same day. They never came. The florist didn't send them and when questioned by the family member they said they were not going to replace them because they are actually smaller than the picture. This is now 2 days later and the online will have them sent by another florist. I will never do business with a company who feels the lame excuse my family member was given is acceptable. How many people are duped like this when they don't see the flowers they ordered. Now in fairness the small piece was cute but not at all what even the Lesser priced piece looked like. read more

Flowers By Stella - The piece recieved - Florists Near Me - Canandaigua, New York

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This place is great! I needed to order flowers ASAP, to be delivered same day (wanted this to go to my boss's families family in mourning). I realize this is hard for most shops to do, but still needed this to happen, regardless. After calling a few other shops in the Victor, NY area, I talked with Sarah here at FLOWERS BY STELLA - she not only was able to accommodate an immediate delivery, but she had all of the flowers I wanted in stock! (peonies, roses, orchids, what they called "higher end flowers", all white -for sympathy-). I also asked them to not make them look matronly or old, but fresh and sleek. I am SO happy with the ease it took to explain what I wanted, and Sarah to know what I meant. I am calling from Los Angeles, so I sincerely appreciate the quality of service from across the country. THANK YOU SARAH!!!! read more

Flowers By Stella - Sympathy flowers - Asked for "fresh/modern" with peonies, roses, and orchids in all white. Simply STUNNING; couldn't be happier with this! - Florists Near Me - Canandaigua, New York

Delivered this beautiful basket with a variety of my mom's favorite flowers. I live in FL and wanted to support a local business near her house. Flowers By Stella did not disappoint. Beautiful arrangement and delivered on time. read more

Flowers By Stella - Florists Near Me - Canandaigua, New York

My flowers were ABSOLUTELY PERFECT! Dawn was able to perfect my vision after meeting one time and having most of our meetings over the phone due to living out of state. My bouquet was stunning, and the girls bouquets were gorgeous also. The price is very reasonable, the cheapest quote around and I looked at several places. This florist will not disappoint. 5+++++ read more

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Went to pick up Flowers for my sisters wedding and the staff could not have been more rude. It's an exciting day for us you think you could at least greet your paying customers with a smile and a hello on your face. After being told just a few minutes by two different people from the back room a third rude employee finally came out to finally give us the flowers that were sitting on the counter the whole time. Honestly felt like we were bothering them. That being said I'll take my service elsewhere where they can crack a smile and be welcoming. read more

I ordered 2 dozen red roses for Mother's Day. They sent me something completely different. She says it was an upgrade , it had 2 pink roses and 4 little baby roses ,and lillies which my mother hates . It had daisy's and a hydrangea. My mother was not happy with them. I paid a lot of money for these and she hasn't done anything. She told me she would send some roses as soon as she got them in and nothing. Now she won't answer me back. I will never do business with them again ! read more

I ordered a Cremation Wreath for my mom's funeral through 1800flowers, Stella's called and told me they wouldn't do my order at the price I paid and would be canceling my order. I could place the order directly through them for more money. so here i am 2 days before the funeral with a canceled order. I would not recommend this place at all horrible company, horrible customer service!!!!!!!!! read more

My aunt Dorothy turned 85 earlier this month, so I ordered a teleflora vintage butterfly floral arrangement online to be delivered on 08/10/22. She worked as the floral manager for many years at Sonnenberg Gardens & Mansion in Canandaigua, NY and is familiar with many florists in that area. She called me to thank me for the arrangement and said that the best part of the arrangement was the vase. The roses looked great when they came but were wilted by the next day and the material used in the arrangement was of poor quality. She suggested I get my money back. Apparently they are under new management recently. So buyer beware. read more

The flowers I received from Stella were absolutely gorgeous and lasted for over three weeks! They really brightened up my day and brought a little spring into my home! I would recommend Stella florist to anyone wishing to send a beautiful, long lasting arrangement! read more

Received the most beautiful flowers from Stellas for Easter. So fragrant and the flowers were alive and so so pretty. Definitely recommend stellas! read more

The arrangement Flowers by Stella delivered to me for Mother's Day were probably the most beautiful I have ever received. They are absolutely stunning (and still look lovely a week later). I wish I could attach a photo. Thank you! read more

Totally disappointed with poor quality arrangement. Delivered a day late and not even close to what I ordered. I was offered a gift card for future purchase...doesn't make up for the late delivery and the embarrassment of the cheap looking flower arrangement delved to my mom. They tried to blame it on Teleflora.com but I sent 3 other arrangements to other people that were perfect from other florists. If I could rste a zero I would. read more

My friends sent me an arrangement of flowering plants. On the website, the piece looked gorgeous. What I received, however, was not at all gorgeous. It was a bunch of really small plants thrown in a basket with a bow on top. It looked like an arrangement to celebrate a baby. They paid a big price for this arrangement and what I received is certainly not what they paid for. read more

I have sent flowers to my daughter several times from stellas florist,very pleased with the service,flowers always beautiful thank you Laurie marino read more

The flowers my boyfriend had delivered to my workplace as a surprise Valentine's Day gift was not worth the price. He showed me the picture from the website as the flowers I received did not come in the vase described in the description. Instead, it came in a clear mason jar with a different colored ribbon and the flowers were not arranged at all according to the picture. To add to our disappointment, the lady who answered my boyfriend's delivery time inquiry was incredibly rude towards a simple question. Granted, it's one of their busiest time of the year, but that is no excuse to treat your customers poorly. The flower arrangement, marketing, and service did not meet our standards and we will not recommend this florist to anyone. read more

Very disappointed with Stella! Sent a flower arrangement for Mother's Day and the arrangement was not as the website pictured. It was much smaller and looked cheap. I contacted them three times. I got one call back so I returned the call. Got no response. Waited a few days and left another message asking them to make it right by sending another bouquet. I got no call back, no bouquet resent or any credit. Very poor customer service. Would not recommend them at all! read more

Very disappointed!!! Ordered my flowers from flowers by Stella for my wedding this past summer. Flowers were horrifying and not of good quality at all. My bouquet was not what I asked for and looked very cheap. We paid way to much money for such an important day to be ruined by carelessness. I complained to the owner and nothing was done even though we had picture of the dying flowers. Beware you only get one wedding day! read more

Stella's awesome. She came into our long term care facility and did a flower arranging class with our folks. Not only were the arrangements lovely and classy, but she donated them to the folks to take after the class. Wonderful fresh flowers, great lady! read more

I ordered my grand daughter flowers for her 16th birthday which is on Feb. 29th, so she only gets a real birthday every 4 years. I placed my order 4 days before her birthday to assure they would get there on time. I gave Stellas her phone number so they could set up an agreeable time for delivery. Her birthday rolled around and Stellas called my grand daughter to set up delivery for the day after her birthday because they do not deliver after 4. The flowers were to be delivered the following day and again they were not delivered. Finally 2 days later my grand daughter called to find out where the delivery was and was told they forgot it and would get it to her that day. I specifically asked for a balloon that said "Sweet 16" I was told they could get me one in plenty of time. The Balloon they gave her someone wrote sweet 16 with a magic marker. UNBELIEVEABLE!!!! I called Stellas today to get their take on this huge blunder and I never even got an apology from them, just a buch of excuses . As far as I am concerned this is very very poor business practice and totally unacceptable. I was told they were very busy on that day. Gee, they were busy and they forgot ... they sure didn't forget to get my credit card info!! Not at all happy with this establishment! :( read more