The amazing team at the Animal Medical Center of Highland Village are absolutely fantastic and…read moreeverything you should look for in a vet. From the moment you walk in the door you have friendly and helpful customer service, to the vets skills and communication ability. Being a foster for a rescue here in Texas requires us to use Rescue Approved vets and I'm always wary since it isn't my personal vet. But we have now had 2 fosters go through this vet office for complicated leg surgeries and they have been nothing but the best to explaining the procedure, to the vet care and work done, to the post care and help with all the many questions. Foster fail Max and current foster Lyla and very spoilt to have been worked on by the team here and if we ever needed a new vet for our own 4 babies, this would be the place!!

My Boston Terrier needs to be seen for a developing small bump on his back. He doesn't seem in pain…read morewhen I touch it, but the bump has grown in size over the last two months. Animal Medical Center has been our doctor for the last 4 years and they know my dogs history - but as other reviewers have recently shared, it's obvious this practice is now driving at profit over people and pets. I'm extremely disappointed with the service--or lack thereof--at this veterinary clinic. When my dog was clearly in distress and needed attention, I was turned away without the basic evaluation I was asking for due to a missed vaccination. I informed the vet to check my dogs medical history; he is a highly allergic Boston Terrier with multiple documented accounts of severe anaphylaxis in response to some, not all, vaccinations. This particular vaccination he needed is one that had been administered in the past and nearly killed my dog back in 2021. He survived but was hospitalized twice in five days, and barely recovered. There was no compassion, no sense of urgency, and no attempt to refer me elsewhere. As a dog Mom, I rely on my vets not only for medical expertise but for understanding, empathy and responsiveness in critical moments. Unfortunately, that was completely lacking here. I won't return to this office and I wouldn't recommend this clinic to anyone who wants their pet treated with the humane, loving care and respect they deserve.

We first fell in love with this practice when we moved here six years ago, and Dr. Lock sat on the…read morefloor scratching our dog Desi's belly during our "meet and greet" appointment, then asked "Does she do any tricks?" Our other dog Piper (3 years old) had a freak accident in April 2024 that severed her Achilles tendon requiring multiple surgeries. We would have never gotten through it without the amazing care from Cross Timbers Animal Hospital. We are forever grateful to Dr. Lock and the entire practice. When Piper first got hurt, Dr. Lock took videos of her gait and sent them to THREE orthopedic surgeons who all recommended the same surgery. The one who did the surgery was the one Dr. Lock said she who want operating on her own dog. This surgeon also was the least expensive and did all of Piper's procedures at our vet office 1/2 mile from our house. Then the amazing staff had a party for her on Tuesday post exfix removal...a crown, a sign, and personalized treats. Vet techs Mandy and Kirstin have been especially kind and thoughtful throughout this whole ordeal. I cannot put into words just how amazing this practice is. Highly recommend!! ‍

Absolutely love this place! From preventative wellness visits all the way to emergency surgeries,…read moreThave been providing the highest standard of care to my pets for the last ten years I wouldn't bring them anywhere else!

Absolutely love this so far I was hoping if the dog here are cheap I was hoping to get a dog under…read more$500-$1000 my dog recently died last year life been hard with my them...My dog was really special we sadly had to put her down she was diagnose with cancer we didn't want her to suffer any longer here is a picture of her and her sister we also had to put down due to depression after her sister died she was depressed and ended up dying she didn't eat,sleep,drink nothing here is a photo of them both...

From the owner: King Swiss Acres is a small, in-home breeding program specializing in raising F1 and F1b…read moreBernedoodles.  We are located in a rural town just Northwest of the D/FW Metroplex and have been involved in dog breeding for over 15 years.  Our current available litter will be ready for their new homes now. Both parents (Dam: Bernese Mountain Dog / Sire: Standard Poodle) are AKC registered with Embark and OFA testing. When we release our puppies, they will be up to date on Vet well checks with a health certifications; all necessary vaccinations and dewormer therapies and every puppy will be microchipped.  There is no restrictions on breeding rights, however we prefer new owners to spay/neuter their new puppy if being purchased as a companion or service animal. We provide a 2-yr (genetics) health guarantee and a puppy pack full of info and supplies to see you through your first week of ownership.  Our puppies have been socialized with a myriad of different people, animals, sounds/noises/textures and house-breaking training will have been started.

Male associate was incredibly rude. I asked if I could interact with a cat I was interested in…read morebuying and he insisted that they could only let me play with her if I was serious about buying. I said I am serious about buying, but how do you expect people to buy your cats if they can't meet them first? He said again, "Are you absolutely sure about wanting to buy this cat?" to which I said yes for the second time. He said "Well you have to be at least 18 or older or have a parent or guardian to adopt."..... I am 26 years old. So I told him I am 26 and he circled back AGAIN and said "Okay well do you think you're actually going to adopt the cat." I left and went straight to Petco where I was holding a cat within the first 3 minutes I was there (and I adopted her too). No wonder PetSmart has a hard time selling their animals, who would want to feel uncomfortable and berated by the staff for simply holding a cat before adopting? You guys need to change your pet handling policy. It's a SHAME you can't even touch the animals before you buy them unless you're "serious", and I was serious! I will most definitely never be coming back here. I don't want to feel uncomfortable for asking to pet a cat and for a place that "loves pets", it's terrible that we aren't allowed to love on them. Petco will have all of my business now!

Took our 18 year old dog for grooming to this location and staff and service was excellent…read more They took down all the notes needed in order to groom our stubborn senior dog. Will definitely be back again

Heather was a pleasure to work with! She went above and beyond with a smile! I look forward to…read moreworking together in the future again!

Working with Heather at Ohana Doodles has truly been amazing. We came across Ohana Doodles through…read morethe "Good Dog" app, we had a few video calls with a few different breeders but instantly connected with Heather! she answered all of our questions and could tell she really cares about puppies going to a loving home. Heather is great at communicating before and after the adoption, I know I can text/call Heather if I have any questions and she'll gladly answer. We highly recommend getting your golden doodle from Ohana Doodles. We're so happy we found Heather and got our sweet little Leilani from her.

After going through a few bad experiences of adding a fur baby to our family, we finally got it…read more Both Karnee and Rebecca were really great with us before and during our viewing appointment. I was hesitant about going through this whole process altogether because of past experiences but this has been one of the best. I fell in love with our newest family member as soon as Karnee brought him out. I read reviews both good and some negative that I read but I just had to see for myself and I am sooo glad I did.

I will always be grateful to Teacup and Toy Pets Boutique Team for providing my family and me with…read morethe greatest joy we could have hoped for. I thought I would never spend the money I would spend on a little fur baby but my mind is relieved of worry if our fur baby's health and knowing that she was well taken care of before adopting. I truly feel that Teacup and Toy Pets Boutique Team is reliable when it comes to any concerns or questions especially to families who are new to owning any pet. Thank you all soo much. The wait was worth it!!!

Paid for puppy care package, waited 3 hours for scheduled shots.... Still not done, with an…read moreappointment. Very unprofessional and told us to give them another hour, to give shots???? Initially waited in store, as we weren't told how SLOW they are. Then when we asked we were told we should have made an earlier appointment, it's our fault because by noon their appear backlogged hours, apparently. Maybe they need to figure out what they can actually handle, and schedule accordingly. Don't make an appointment and then not be able to do the work as scheduled.

I do not recommend Banfield Pet Hospital at all. My husband signed up with them back in June…read more Later, he had to change one of his cards because his identity was stolen and fraudulent charges were made. Just last week, when we tried to schedule our dog's vaccines, Banfield told us that our subscription had been canceled and that we owed the rest of the annual contract--over $800--which had already been sent to collections. What makes it worse is that even if we paid the balance, they said they would not reinstate the plan. Instead, we would have to start a brand-new contract from zero. We asked to cancel the service, because when we first enrolled we were told that we could cancel at any time. But Banfield said that once it was sent to collections, we were still fully responsible for the amount, regardless. This feels unethical and misleading. They market their wellness plans as something flexible, but in reality they lock you into an annual obligation and use aggressive collections practices even when circumstances are beyond your control. We feel taken advantage of, and I would not recommend Banfield to anyone looking for honest or ethical veterinary care.