I wish I could give more than 5 stars!! Carlos and team are deserving, as an honest and quality…read moreauto service business is hard to come by. We live in Orlando, but after being nickel and dimed by Greenway Ford for years, we decided to give Carlos a shot. He came highly recommended by my mother-in-law, who raved about him for months prior. Carlos was able to check out my car right away. He did a thorough diagnostic assessment, and went over results in depth with my husband and I, and fixed the issues within a day (pretty major ones). He charged us almost $2k less than Greenway quoted us, too! Money aside, the work was excellent- they fixed an ongoing issue that Greenway didn't fix over two years. Thank you Carlos, wife, and staff. We really appreciate your honesty and excellent work on Big Red-- yes, we named the SUV. :)

I truly appreciate this shop. If I lived here locally, they would be my go to shop for sure. In…read moreless then 24 hours they fixed our issue. They had to call and order the part. They had the work done less then an hour after the part arrived. They kept our vacation on track and couldn't be more grateful. They are awesome.

Man, these guys are great! Got me in and out faster than Jiffy Lube. Fairly priced…read more.. Rusty and team are juts great people. Fastest Oil Change I think I've ever had.

While on the highway, I got a flat front passenger tire. I had already booked my Genesis to go to…read morethe Hyundai dealer for a wheel alignment, but then the tire thing happened. I went to another shop and purchased a tire because I didn't trust driving to Orlando on the spare. That also was a mistake. I blame myself mostly, because my car has never been to any other shop than the dealer and most of these places have no clue how to care for luxury cars. I paid for a wheel alignment, balance and oil change. When they were done, my car was driving like crap. It was not driving as smooth as it usually does. I brought the car back to them, I don't know what they did but they took it out for a drive 3x. When they came back they said it was fine. It was not fine. It was driving rough, and even shaking when it got to a certain speed. I drive out and came right back and asked again for the supervisor. The "probable" issues were: 1. Maybe your barely driven car has a transmission issue that's why it's shaking. 2. Something is wrong with your 2 brand new tires that's why they are riding so rough. I won't say what the real issue was which was partially their fault when I finally brought it to the dealer, but needless to say they will never touch my car again. I had to get another wheel alignment and balance. I considered bringing the report from the dealer to them, but I was so disgusted I knew I would get into an argument with the supervisor so I decided to just take the loss and never go back there and I probably won't recommend anyone to go there either. If you don't know how to service a certain car, you should tell the customer.

Finally! A place where I can trust my entire company fleet. Thanks guys!read more

Hands down the absolute best!!! So accommodating and everyone in there is just genuinely nice…read more Highly recommend!!

Very friendly people. There was a little weird because it was quite busy. I didn't get an oil…read morechange because apparently my oil filter housing is broken. and need to be replaced. The advice given was contradicting the advice of the mechanic, so I'm not sure what to do however, they were very assisting.

Michael greeted me right away with a smile, even while assisting another customer, and let me know…read morehe would be with me shortly. He took the time to explain everything about my vehicle without any pressure. My oil change did take more than 15 minutes as advertised more like 40 minutes with only 2 other people in the waiting room. A great customer experience--thank you, Michael.

Customer service was terrible as soon as we walked in into the place. The front manager (Dan)…read moredoesn't know anything about customer service! We have been in other Mavis, and the service is great. Even an employee told us he wanted to get out of there! Please go to any other Mavis but not here!

I sent my wife here with our ford escape to get new tires while I was out of town. They told her a…read morelug nut was cross threaded and to replace the wheel stud it was going to be 350$ it's a 5$ part and seeing as the car is already in the air and the tires off it might take 10 mins. I've been coming here 20+ years, but I won't do business w people who take advantage of their customers. Gfys Gator

Very responsive to initial requests and discussion of the electrical issues that need to be…read moreaddressed.

I came in for an oil change, which was priced reasonably. The quality of my experience: efficient…read moreand convenient appointment booking, excellent maintenance support, friendly team, tidy and welcoming waiting area. Also, I appreciate their follow up and feedback. I will return for my auto needs.

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.

Was having a problem with m coolant boiling over . I took my car there they put it on the machine…read moreand said it definitely was the fan assembly they replaced 400$ later I was still having the same problem with my coolant and went back they said needed a new radiator cap and some hoses which they put on without calling me to see if I had the money that was 80$ drove it about 4 miles and coolant was everywhere. Took it back and they said there wasn't anything they could do . Troy said take it to a Jeep dealer !! So 480$ later still had the same problem . Was a waste of money that I didn't have to begin with. Would not recommend this place. what kind o place is this if they charge you that much and can't fix the problem. To me that money was hard to come by wouldn't of bothered me if the problem was solved ! Won't be going there again rip off !

Nice family owed business. Troy and Margret are a pleasure, honest and hard working. Troy agreed to…read moreservice my car on a Saturday, a day the business is usually closed and his price was very reasonable. If you're in the area and looking for a good mechanic, I recommend checking out Eastside Car Care.

I think they are honest in needed repairs. I feel they are pricing fair and have been very…read morefriendly through the whole process. I minus the stars only cause I had to make the status calls each day and also work that was done break fluid exchange and coolant exchange was done without approval first. I didn't know the price until after the work was done. Something not right with that fortunately for me the price was acceptable.

Definitely recommend highly. We can always depend on them to take care of our vehicles. Best place…read morein town

Went here for the first time. I needed an oil change and was newish to the area. I found it to be…read morequick and easy and the staff friendly. I feel like the price was as expected.

Great service! Cost was below quote as Manuel saved me money on every step as he could. Highly…read morerecommend!