So this Monday as I was on my way to work my car starting smoking out the hood while in line at Starbucks. The coolant reservoir had fluid and there was no liquid leaking that I could see so I worried. I had never heard of this shop but to my luck my girlfriend's father knew of it as he had been taking all his cars throughout the years to this shop for general work.
It turns out they are a very small shop but the owner, Miguel, and his wife have been running this shop for over 20 years and Miguel has near 50 years experience working on cars. During my wait in the waiting room I could hear them deal with vendors and other customers and what I noticed was that they are part of a dying breed: an honest mom and pop shop that delivers quality products and services without ripping you off.
During my wait I saw them turn down vendors that were trying to sucker them into needless warranty programs and I saw them work furiously to solve another customer's problem which they did not specialize in but worked hard to find someone they could - and they did!
All in all, I was pleased and inspired to see such an honest and proud couple running their private business and being successful at it. I could tell they were doing what made them happy and were happy in general.
My car was done in 24 hours and was serviced with Motorcraft parts which are the same used for Ford cars at the dealership and his final quote for the job was extremely fair. Any other shop wouldn't been more expensive, for sure. I had my thermostat replaced, a thermostat cap, a hose, and the main belt - all for a very reasonable price. read more