I highly recommend this moving company. From Kurt (the owner) to the guys on the truck, the service…read moreand professionalism was top notch. I used their service yesterday (03/29/20), they gave me a 12-3pm window, the guys called me prior to coming out, gave me a heads up which I needed because I was not at the pick up location. They got to my apartment at 12:10. Marcus, Vann, and Kurtis show up, and my first thought was, "wait did I ask for a 3 man crew or 2?" because the 3 man crew was extra per hour. They told me, no you're down for a 2 man crew but you're getting all 3 of us today! Wow, how great is that, no extra charge! So, right away I informed the guys that I added an extra stop (to a storage unit), than originally planned. No issue. I let them know which items were for storage and which items were going to the new house. After we got that handled, THEN they started the clock when the first box got touched. So, you don't have to worry about this company trying to take advantage of that hourly rate. They start when the first box is touched and stop the clock when last box is dropped off. These guys did an amazing job and were very careful with the boxes that i had marked fragile, they communicated well with each other and that lead to getting the job done quicker (than I expected). At the storage unit, they put it together like a puzzle getting all my boxes and china cabinets, and etc in place. Once at the new house, they were on top of it, they got everything moved in and set up really quickly. Once the job was done, Marcus gave me the breakdown of the bill, no surprise fees, it was exactly what Kurt told me it would be. Thanks again to Big Heart Moving!

What impressed me the most was in the initial phone call how Big Heart suggested they might not be…read morethe right choice for my move. They thought the job might be too large. That spoke volumes. He was willing to walk away rather than not deliver excellence. They delivered excellence. The were communicative, they were on time and the were very efficient. The best part was the price. The price was far below what I had anticipated. They came highly recommended from friends and I highly recommend them in return!!

Best crew I have ever had! And I have moved a lot being a military daughter!! They told them…read moreeverything I needed to be done and they remembered it ALL!!! They were polite and very careful with my belongings.

Tyler and crew were absolutely amazing. They were punctual, very respectful and they moved…read moreeverything very efficiently. I HIGHLY RECOMMEND THEM!!!

we recently relocated our plastic surgery office and everyone was fantastic! all the guys were both…read moreprofessional and personable and Rudy and Paula are just amazing. everything was packed with care and they took the stress out of the move for us. Please do yourself a favor and hire them!! The grateful team of Livingston Plastic Surgery

Navarro-Melia movers have moved us around 7 tines, both within the city of Houston and Galveston…read moreand recently from Houston to our ranch in the upper Hill Country. They are utterly reliable, trustworthy and responsive to every unique need you might have. They are patient and respectful and render a superb service to their customers. They were recommended to us by our Houston realtor who has connected them with her buyers and sellers for more than a decade. The quality of their tireless work is unmatched and they have become like family to us. It is with complete confidence that I can enthusiastically recommend Navarro movers to anyone who is looking for a positive moving experience!

I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

Jorge was quickly responsive and professional with handling removal of my items. I highly recommend…read morethis business!

Found them through Angi and received a call from the owner within 15 min. Easy scheduling,…read moreefficient and quick removal of things. Wonderful and friendly staff. I highly recommend them for your hauling needs.

They're always fantastic! I use them every time I move and they're fantastic. They always bust…read moretheir butts to try and get your move done quickly. They've never broken any of my stuff and always take such good care while moving. I recommend this company to everyone! Darlene at the office is the sweetest and gives great customer service. The movers are the same way!

I assume they are no longer in business. Thus, if you have an impending move with them, make your…read morecontingency arrangements RIGHT NOW. I was unable to contact them the day before my move and had to frantically scramble to find another mover. I had trusted the person who had scheduled my appointment that I would be contacted the day before my move. However, after not hearing from them for most of the day, I decided to contact them in the afternoon and to my profound dismay, was greeted with a message that their number is disconnected and that there is no alternate number. (My experience is shared by another recent reviewer on their Google page.)

I was very pleased with Dakota and Jason during my moving process from two different locations My…read moremove was handled my quickly, efficiently, professionally, and promptly. I cannot think of one thing they could have completed any different or better even. I would, 100%, recommend this moving company! In fact, I already have recommended them to friends who are moving in the next year as well as the manager of the storage unit complex I moved out of. I have used other movers in the area and they just do not compare to Bayou Moving! Spread the word!

Bayou city moved me to Houston Texas. The whole experience was amazing and effective. The crew I…read morehad was Jason and Stephen. They wrapped all my furniture with moving blankets to make sure everything was protected. When speaking with the owner he was very friendly and had affordable pricing. I would definitely recommend anyone moving to use bayou city moving in the future

These guys came and did what they were supposed to do in two hours!…read more I Highly recommend

Terrible. They never showed I contacted them multiple times & was given the run around for them to…read morenever show. I found & booked the company through Thumbtack. I left a review there & received a response stating that there was no booking under my name for the date although I have a copy of the communication throughout the day. I was going to let it go as I have already found other means & completed my move, but to deliberately LIE when I have proof of otherwise is actually diabolical.