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    Floral Notes

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

    Services - Floral Notes

    Wedding planning

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    4 years ago

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    Concord Flower Shop - Spring centerpiece

    Concord Flower Shop

    (19 reviews)

    $$

    I travel out of town many times a month and I have tried to have flowers delivered by many florist…read moreshops in the past without much luck. About 3 years ago I was driving through west Concord and stopped in this shop. There were many beautiful arrangements both in the cooler and out on the front table. There were two small vases of sweet peas. Both my mother and my wife LOVE sweet peas so I bought both. I chatted with the lady (Helen) while she boxed and wrapped them so they would stay upright. The care and concern was refreshing. . When another customer came in she said "hello"and "we will be with you shortly" to the other person. All the time keeping at what was being done for me. At the end she gave me her card and said they have a flower of the month club that can be tailored for any schedule and all varieties - and it sounded like something that could save me some time. I signed up before I left and I continue to get raves from the two most special ladies in my life. Special care, remembering me, knowing the likes and dislikes of the recipients... What more could you want. I have told everyone I know about this gem of a shop. It's nice to feel like you are the best thing to happen to them that day! Thank you Helen and Concord Flower Shop!

    We ordered a floral delivery from Concord Flower Shop recently, for a funeral. We are not from the…read morearea but found this shop online. It was terrific! The arrangement was beautiful and just the type we had hoped for (the proprietor's husband asked for our preferences when we placed the order by phone.) The customer service, as I just mentioned, was excellent. He offered great suggestions and answered all questions very well. The whole process was seamless. But best of all, we thought the arrangement was spectacular! We are most impressed and appreciative of Concord Flower Shop. We would order from here in the future, without a doubt.

    Cucurbit Farm - Pumpkin

    Cucurbit Farm

    (17 reviews)

    $$

    I rarely put a lot of stake in customer service but I had such a negative experience it's taking my…read morereview from 5 stars to 2. I see that a couple other reviewers had the same experience as well so it doesn't seem to be a one-off moment. We came here for a Christmas tree and were pleasantly surprised by the selection (December 7th) of really good quality trees and lower prices compared to other places we've bought from in the past (ranging from $60-$80ish). Of note they take cash or check only, they do have an ATM, and the prices listed are a few dollars short of the actual price you'll pay. The teenagers working at the tree stand were very pleasant and got a fresh cut on the tree and strapped it to our car securely and efficiently. The turn for the worse came when we went to pay. The women was talking to us like we were children which was very odd and belittling (hard to portray tone but for example when I handed her the cash she went '$70, oh good job!') then when handing me back change she goes 'and your change to the food pantry?' and drops my change in a donation bucket before even finishing the question...I literally was reaching my hand out to receive the change and she just decided not to give it to me or let me answer the question. I was honestly pissed off about that. It's my money to choose what to do with and socially, how rude is it to put people in a position to have to fish their change out of a donation bin if they hadn't wanted to donate it? Overall, the woman at the checkout really tainted this place for me by straight up not giving me my change back and I don't plan to return.

    I am all for supporting local business' but this one is off the chain with horrible customer…read moreservice, especially from the owner! Very rude, sarcastic and disrespectful!

    Floral Notes - wedding_planning - Updated May 2026

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