I ordered this $70 dollar bouquet for my mother for Mother's day......,............................ read more

Floral Accents - I ordered this Mother's day flower arrangement - Florists Near Me - Ridgecrest, California

This business took my money and never delivered the flowers. $70.00+ I am out of town so not much I can do unless I call the police department for theft or take them to small claims. They refuse to reimburse for the flowers that my daughter never received. Watch out for these people. Stay Away read more

My daughter ordered and paid for two arrangements to be delivered for Mother's Day. Floral Accents took the order, charged her card, and then did not deliver the flowers. To make matters even worse, Floral Accents does not answer their phone. I do not recommend this store. read more

So, my mother and I had placed an order for my daughter's promotion in the beginning of May. Today was the day I was supposed to pick it up. I came a little late, but the shop was closed. I came back and we finally caught the employee. She told us to come back in 15 minutes. I came back after dropping off my daughter. This lady was having a rough day because she was all by herself filling orders and doing deliveries. I was ready to pay and she gave it to me for free! I got a cookie bouquet and an arrangement. That was a little over 80 dollars. It was super sweet of her and I really appreciate it! Just wanted to giver her some praise, but I don't know her name. read more

Went in and ordered flowers, it was pretty last minute but was assured that it was no problem. They helped me pick out a great selection. I told them I needed the plants delivered no later than noon the next day because we were going to be headed out of town, again told not a problem. The plants never arrived?m, I called several times with no answer or call back. Finally went by the shop on my way out of town and asked for a refund because they were still unsure of when they would deliver. A little communication could have really gone along way on this one. read more

So helpful for a last minute birthday surprise for my son! Ordered a coke and cookie bouquet. Same day service

Horrible. Failed to deliver flowers I ordered for my mother for Easter after taking my credit card information over the phone. Never returned my call about the status. Extremely disappointed. read more

Don't order flowers from here! I would have selected no stars, if I could have. They charge you and never deliver. Then when you call several times and leave messages for a call back, they never call you back. If you do happen to get ahold of someone they give some excuse that doesn't even make sense, and say they will deliver right away- within a half hour. So I let my aunt know to watch for a delivery within an hour, giving them a cushion. well 7 hours later and nothing! I ordered the flowers for my Aunt on 6/3, the day after my uncle passed away. I am in MT, she lives less than 10 minutes from this shop. After 2weeks, several phone calls going unanswered, my Aunt finally went by the shop. They were as nice as could be, said they would do up a bouquet for her and have it delivered, refund my money, and provide her with flower petals to put with my uncles ashes. Well another 6 days and nothing! How do they even stay in business! Next time I will order from Proflowers! read more

The flowers were not fresh and were poorly cut and jammed into the vase. The person who took the order failed to put my apartment number on the order. The delivery person couldn't locate my unit and called with an out-of-state number which I did not answer. I would try another florist next time. read more

I have patronized this business many many times and their arrangements are always beautiful and long-lasting. They did the flowers for our large 50th Wedding Anniversary and their floral decor drew raves. So creative!! Personnel and owner are very helpful, kind and full of good ideas. read more

I called to order some flowers for my mom's birthday because I don't live in the area. I had no idea what I wanted and the amazing lady who I talked to on the phone was so helpful! She helped me decide right away what I wanted! Amazing amazing people and business!!!!!!!!!!! read more

Top notch customer service!! I called in to make a special order gift basket for my dad who was in the hospital. They were so helpful! She asked questions about his likes and dislikes, allergies etc. to ensure the perfect gift basket. And fresh baked cookies?! Icing on the cake. My dad is going to love it. Thank you, thank you! read more

My daughter lives on the east coast. She ordered flowers for my birthday and again on Mother's Day. Both bouquets lasted longer than any flowers I have ever received. They were bright, beautiful and tastefully arranged. I live a long way out of town, but my flowers were delivered to my door with a smile. Talk about "going the extra mile", they honestly do. They have also included small extras at no extra charge. In a time when customer service often doesn't mean much, it is refreshing to deal with folks like this. read more

Customer service above and beyond!!! Recently my Uncle passed away. I wanted to have flowers sent to the mortuary, but I had a picture frame I wanted added to the arrangement. After making the 3 hour drive to Ridgecrest, I went to Floral Accents. The owner is a true artist! I explained my idea to her and she immediately "got it." She started describing how she planned to do the arrangement and I was thrilled. She couldn't have been more helpful. Not only did she print and crop the photo I wanted for the frame, she had the arrangement complete and delivered to the Mortuary in just a couple of hours. read more

Kathy, the owner of Floral Accents is very accommodating and very willing to assure that you are more than satisfied with her floral creations. It was a pleasure to do business with her. read more

Floral Accents is wonderful!!! With a death of a family member, your thoughts on what flower arrangements & if you are going with a spray or something else, was not in my thoughts... When I called a local flower shop, they made it very difficult for me to work with them. After hanging up on them, I called Floral Accents and spoke with Cathy. What a true blessing!!! Cathy made me feel so comfortable and the process was very easy... Thank you Cathy for all that you did for me... read more

Great customer service. Beautiful fresh flowers. One of a kind custom designs. Kathy and her team are fun to work with and listen to requests! read more

I ordered for the first time this Valentine's Day for a friend who lives in Ridgecrest ( I'm in New Mexico). I wanted something special, she's allergic to flowers, so I needed candy, cookies and other goodies. Well, everything I mentioned including the fact that she likes pigs, was included in the bouquet of chocolate chip cookies (which she loves) to a stuffed pig and other cokes and candies! It was a BIG hit and I quickly received a call from my friend and a picture of the "bouquet". She was amazed at the selection of goodies, the pig and of course, the multitude of chocolate chip cookies, Thank you, Floral Accents. I will be using you for Easter next! read more

Fabulous customer service! Very willing to help us with the planning of our daughter's destination wedding! Absolutely loved the honesty and assistance given to us. They could not provide the fresh flowers for us but gave us the information we needed to find the right florist at our destination. Thanks Floral Accents! We are going to have you prepare other items for our daughter's reception! Five Stars! read more

So i ordered flowers for our 20th wedding anniversary from floral accents everything went good with ordering. The flowers were to be delivered across the street from the flower shop. When the flowers finally showed up they said happy twentieth birthday even had a birthday balloon. My wife told the lady it was not her birthday, the lady asked for my wife's name and said well these are for you sat the flowers down and walked away. I did get half the price I paid back but the surprise was ruin and thats what I was counting on. read more