The crew did a great job. It looks beautiful, they finished early, cleaned up everyday and was…read morepriced reasonably. I enthusiastically recommend Wyatt's

Love my carpets!! These guys were very professional and the process was stress-free. You can tell…read morethat they are good at what they do by the quality of work that was delivered. They completed my whole house (3 bedrooms, living room, basement) within two days and at a reasonable price. We are more than happy!

Frank was incredibly accommodating and how they cut the tile around our fireplace was nothing less…read morethan perfection. The project manager for our kitchen renovation said he's never seen such good work. I highly recommend this business

They were amazing. Frank was our sales representative and he was the most responsive sales person I…read morehave ever worked with. He helped us with our flooring selection , worked with our kitchen installers and kept us informed each step of the way. He was there when the installation started and made sure we were satisfied with the work. The kitchen contractors praised the job done, as one of the best they have seen. The work done in laying the flooring around the fireplace was perfect. I highly recommend them and will only use them on future projects. 5 stars and above.

I would highly recommend Bel Air Carpet. The sales person Gerrie was so very helpful but the thing…read moreI admired the most was her honesty. It has been a long time since I haven't felt like a sales person was trying to get over on me, always making it about the sale. Gerrie took the time to find out what I wanted and advised me 100% in the right direction. The carpet was done on time and done right!

From the owner: Click on the business name to learn more about this business…read more Bel Air Carpet in Bel Air, Maryland, is a local, full service flooring store with a wide variety of flooring products in all colors, patterns, and brands in stock to meet your flooring needs. Whether you are looking for carpet, laminate, LVP, wood flooring retail or custom installation we have exactly what you are looking for. Our experienced, knowledgeable, and friendly staff will help you choose the best flooring for your needs and budget.

This is a review regarding my experience with ImagEffects Flooring and Carpet company. Prior to the…read moreinstallation, working with Steve (the owner) was great. The initial visit he was very friendly and personable. He even dropped off his carpet sample board for me to borrow to decide on what carpet to get for my upstairs and basement. My subfloor required both treatment and reinforcement. He sent a crew member to evaluate my subfloors, and he was very professional and friendly. We scheduled for the subfloors to be done and they did an excellent job. Then came time for the carpet installation. I scheduled for the installation to be done at noon since I was out of town. However he sent the crew members to my house two hours earlier than the time we agreed upon, and before I even landed. The crew did an amazing job installing the carpet. The carpets were gorgeous, and I was both excited and happy with the new carpet. However, the crew had removed and left my basement door off of the hinges. The crew member said that with the new carpet that the door couldn't be put back on and that it needs to be shaved. They also said they didn't have their shaver on them, meaning they were unprepared for this common situation, and were simply OK with my door being left unusable. I reached out to Steve to inform him about the situation. And he offered to arrange for someone to come back by to do the job at no hassle to me, and that he would follow up with me to schedule a visit. A couple of days after the install when I followed up with Steve about someone coming, a contractor was sent to my house during a time when I was at work and unavailable, after providing my window of availability for that day. I made multiple attempts to arrange for a visit to know avail and was only told "Let me check" with no follow ups. To this day, my basement door still sitting propped up against the wall where the crew member left it. Overall, the work done with the installation of the carpet is gorgeous. However, given the contractors leaving my door off the hinge, unshaved for the new carpet they installed, the lack of adherence to the agreed upon scheduled visits by sending workers at earlier times that were an inconvenience for me, the episodic correspondences, and the waning effort to reschedule to fix a problem created by the crew members, this has unfortunately soured my experience. Initially I was so happy with the work that I wanted to have them redo my hardwood floors. Now, I'm just disappointed in the handling of my doors post-installation. If this were handled and remedied in a timely manner, my only critique would have been limited to the scheduling discrepancy. But now, this has negatively effected my experience with ImagEffects overall. So the pros are pricing affordability, carpet quality, and professional installation. The cons are not arriving at agreed upon scheduled time, lack of preparedness and leaving behind unexpected problems, and inconsistent communication and follow through to address problems. Update: 10/31/25 They finally returned to shave my doors and put them back on the hinges. So now I can close and lock my doors. It wasn't discussed or disclosed in advance that this service is an additional cost. I wish I was informed in advance or the crew consulted with me before removing my door. But glad that this was resolved, and I'm happy with the carpet and restoration of my doors.

From the owner: Auto Detailing and Window Tintingread more

We did a lot of shopping around. Best deal by far. One of few remaining family run stores . No high…read morepressure sales, great explanation of what carpet best fits your needs (not the more expensive ones in our case). We bought the relatively new Resista brand carpet partially made with recycled soda bottles because of its vastly superior stain/odor resistance and reviews. Because of this stain resistance we were able to chose a lighter color rug. .We are extremly satisfied and will be replacing carpets in some other rooms Customer satisfaction seems to be their goal and that goal was met by by best price, very professional installation, quality carpet,friendly service and remarklyly, a 60 day free replacement if you are not happy with the carpet.