We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

Fantastic experience from showroom through installation. Great selection of flooring and Linda and…read moreher team are extremely knowledgeable, welcoming and helpful. The installation team was professional and efficient. I am extremely pleased and absolutely love my new flooring. I also love that National Carpet & Flooring is a local businesses, not a big box store--and it shows in the personal attention and care you will receive.

National Carpet just took care of our church office in Burlington. They did a fantastic job, great…read moreservice, and excellent installation - taking care of complicated details like a cement floor upstairs. Yep, that's weird. Thank you for helping us so well and for your prompt response in the process.

This company is always professional and fairly priced! I wouldn't go anywhere else! Westford…read moreCustom Floors should be your go to place for all flooring needs!

We had Westford Custom Floors put in kitchen tile flooring and within a short period of time the…read moregrout was chipping out. The concern began when the initial contractor sent his young and apparent inexperienced helper to come alone and unsupervised to grout the whole kitchen floor himself. No inspection of the job was done after and as stated within several weeks the grout was chipping and falling out. After numerous phone calls and in person visits the same contractor was sent out to do a "patchwork" regrouting job which, again, failed miserably. We were told it must have been a bad batch of grout, however considering the fact it happened all over again during the "patchwork" phase, it doesn't seem plausible to be the problem. Then rather than taking responsibility, we were told our floor must be flexing! Not in agreement with that at all, but even IF that is the case that should have been acknowledged by the business BEFORE we were told a tiled floor could be installed if such a potential problem existed! After the last visit to the store, the contractor was supposed to be informed, yet again, but we have not heard. During all of this, the business showed no involvement and little interest. And, after a year we have no resolution nor apparent interest by the business to want to give a resolution. After a big expense, we are looking at a kitchen floor with large amounts of very noticeable grout chipping out constantly from between the tiles. This company has exhibited a lack of professionalism and lack of quality installers. l DO NOT recommend using this business.

I had a great experience with Acton Carpet. I was referred to them by the property manager of my…read morecondo association, who had hired them to replace carpeting in properties he had managed in the past, and he trusted their work. This is a family owned business. The owners are very professional and easy to work with. Marion helped me to settle on the appropriate color and texture for the carpet I needed to replace in the lower level of my condo. Her husband, Greg, came to do the estimate. The cost was reasonable. The installing staff did a great job in taking out my old rug and installing the new one with efficiency. My downstairs looks lovely! I highly recommend Acton Carpet.

Horrible experience. The husband and wife that own this company sized our estate stark carpet. The…read morewife highly recommended that we keep the border of the rug, stating it was a signature border. We opted to keep it for a 400 dollar addition to the price. The border was put on so poorly that it immediately started coming apart. I sent photos and emailed this company repeatedly they offered no solution other than cutting the stray wool (which looks horrible thanks to that suggestion) and did not stand by their work. They now have all sorts of excuses maintaining a lack of responsibility for the state of our rug. Their price was lower than the professionals we got quoted in Brighton and the quality was definitely lacking, I would not recommend this company. The owner admitted that the job wasn't done perfectly when he came out to our house to see the shotty job in person. They should have been more clear in stating the possibility of imperfect alterations due to the age of the rug before not after we had the rug altered.

We bought a home that was half carpeted- the carpets were 25 years old, former owner had dogs, and…read morethe carpets were beat. We went to see Dan at Wholesale - great experience! Professional, efficient, VERY fair pricing and quick install that was done perfectly. If you need carpet? Dan is your man! Highly recommend!

I just wanted to follow up after the installation on Friday and give you and the team a huge THANK…read moreYOU! The carpet looks so beautiful, we all love it! The quality and feel of the carpet is wonderful and the finished details are really excellent. Thanks for all the care and attention to detail.

Amazing experience in every way. Nancy provides a wide selection of carpets/rugs and expertise in a…read morerelaxed comfortable shop. We have purchased two rugs on two separate visits and couldn't be more pleased. Sudbury Rug and Carpet is our future go to place for all things rug. Thanks to Nancy and her Staff.

Experienced, helpful, and a pleasure to work with! We will definitely return with the rest of rugs!…read moreAlso, our rugs were done much earlier than they told us. A great experience and highly recommend their services!

Had the BEST experience today with Godfrey Carpets! Just purchased a new home and the carpets…read moreneeded to be stretched. Was getting outrageous estimates from other companies. Pat showed up on time, had an amazing attitude, took care of all the carpets and the price was the BEST!!! I recommend Godfrey Carpets for anyone looking for a family run business who does it right.

They did two adjoining rooms for me. Looks great and has held up for months now. This is the type…read moreof small business we need more of. The owner came out and measured and described his stain resistant carpet that we were looking for. Zero high pressure. Came out on the day's and times he said he would. Owner also does the install. Very satisfied

I would like to share my details why I chose Post Road Carpet. I started my search in October to…read morefind the right carpet and right installers for my bedroom precisely 17'x 16.4 " this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes, Grand Textures Pastures. The carpet runs 13'.9 "meaning there must be a join involved as the carpet inorder to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer reviews were 1 -star poor. Many carpet stores contract out carpet installers they are not in house employees and they don't care. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, and just telling me you will never find what you are looking for trying to sell me synthetic carpets. I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass. I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. My husband and I were so impressed. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle. I cannot even see the join as the carpet was laid with perfection, The wool pad is so supportive and the insulation of the carpet removes the cold from the floor. I want to Thank Zach Thomson the sales Representative for an amazing job 100% ***** I want to thank Joe the store manager for an amazing job 100% ***** I want to thank the two magical installers, (sorry I did not catch their names for an amazing job 100% ***** This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton Mass For delivering a beautiful wool carpet as this was all I hope for and more. Thank You so Much, Paula Marshall

The rugs are nice. The installer was nice and professional. The cost was incredibly high!! I…read morecould've done the whole house for 75% the cost if I wasn't new to the area and didn't know better. And if I never have to speak to the salesperson again, it will be too soon! The man talks way too much for a busy customer and I always left the calls feeling anxious to get to the 15 other things I needed to do. Furthermore, the service is less than stellar. I asked for someone to look at a seam a month ago and was told the installer would be out. I was still waiting 38 days and several calls later.