I decided to go with Flooring Fx as they had great ratings on Yelp and did both flooring and carpet. Marcus was great to work with and provided sound advice for your flooring and carpet needs. We originally were seeking quotes to polish the floors and carpets changed out. Another company had a high bid to sand, strip, and recoat the floors. Marcus advised against screening and coating the pre-engineered floors as it would be a waste of money due to the deep scratches and wear. We are not ready to pull the flooring yet - but will use him we are ready. We did replace the carpets and pads int he bedrooms due to pet odor issues and the vinyl flooring in the laundry and second bathroom. When the carpet and pads were replaced, he had his installers check to make sure there were no pet odors in the sub-flooring. Thumbs up! read more

9/21/2013 I would have written this sooner but I've been too busy grinning and admiring the beautiful hardwood floors that Flooring FX stained and re-finished in our home a few weeks ago. From the start, we knew Marcus was the floor guy for us. He called back, showed up right on time to take a look at the project, gave us a quote and a few days later showed up with stain sample boards to show us before he actually knew he had the job. The colors he brought were selected to work with other woods and features in our home. And, in case we chose someone else, he pointed out things to watch for, made suggestions about ways to achieve the best result and even offered to let us keep the sample board to show them. How can you not love that? He was professional, funny and a real craftsman. Once we got started, we knew what to expect and when. Again, he started on time and stayed on schedule. Our project included so much of the main living area that we needed to be out of the house. But Marcus sent us pictures of the progress he and his crew had made so we could see the work at each stage. The change is dramatic and it enhanced the look of the house and the furnishings, just as we had hoped. We went from very light colored floors with a satin finish to a warm brown stain with a semi-gloss finish in rooms that get a lot of light. If you are going to see flaws in the sanding or staining, there's no better way to spotlight them than adding sheen and light. Instead, we see gorgeous, deep wood graining and the perfect color to complement the other woods and stone in the rooms. We couldn't be more delighted. Not only did we get the beautiful, quality refinishing we were looking for, we got a new friend to boot. Another reason to grin! Thanks, Marcus. Edit Remove read more

About 9 months ago we need to install a new would floor in our rental unit, as my mother-in-law was moving in. We interviewed a few company's and Flooring FX provided the best proposal, and plan for installing the floor. Marcus and the Flooring FX crew did an excellent job installing the floor and explaining how to care for it. They did what they said, came in on budget and the planning and execution were flawless. I would not hesitate to recommend this great flooring company. read more

Marcus and his team came in put in new laminate floors and carpet in our house. They did an amazing job! Not only are they quick and efficient, they are super friendly and polite. Everyone in my house was sick and they were so understanding that we were in there way. Its that small town feel from a local business at a great price. I would recommend them to all my friends and family! Thanks again guys! read more

Very nice people! I called to ask for carpet squares for my son's baseball team. I was told they would be very happy to help me. I drove over and they loaded the squares into my car with no charge at all. So nice! read more

Marcus and his team were amazing. We bought a 50 year old house with original hardwood flooring that was covered with carpet, one room was total destroyed, they were able to match up the flooring and replace it. We had a short deadline to move in and Marcus was able to work us in. Thanks for your dedication to serving the community!!!!! read more

My Mom NEEDED new flooring (carpet and linoleum) throughout her house. There was definite damage to subfloor due to a small pet she had inside. She had some medical issues and timing for her return from the facility was up in air and once the decision was made for her return any delay would cost $160/day. We weren't certain what we wanted (styles or scope), just carpet for a few rooms (pet damaged) or the entire house including the linoleum. On time and on budget: Marcus met a very tough schedule, including fixing the pet damage. I had to have movers come and move all the contents of the house outside (to patio and porch) then have Marcus's flooring team run the project for 3.5 days (an extra day for the pet damage was uncertain at the beginning of the project) and then same day they were finishing up the flooring, we had the movers come back over (pre-scheduled) to reload all the furniture and contents into the home. It was a seamless operation and not only did he hit the budgeted numbers, but I had my weekend free (Began Tuesday and ran to Friday midday). : ) Experienced customer service: When I initially called Marcus, he fit me in the very next day to take measurements. I was not sure what we wanted (walker/wheel chair friendly was a must). There was pet damage and the extent of the damage was unknown at the time of the bid. I drove over to his shop in to look at samples for the carpet and linoleum the following day. It took a bit for me to get consensus with my Mom on the scope of the project (how many of the floors to replace) and which products to use (laminate flooring, low profile commercial carpet, or linoleum good for wheel chairs). Based upon Marcus's guidance we choose a very durable and long lasting carpet with a dense pad that looks and feels great and my Mom can get around without issue. We also added scope to the project (replacing all the flooring) after our initial meeting. I had received another bid by another local company that I had a good experience with. We received a bid for carpeting only in certain rooms (with pet damage). After discussion with and guidance from Marcus I requested he bid the entire house. I was amazed! Increasing the scope for flooring the entire house with new carpet and linoleum came in at just slightly more than just a number of rooms for carpeting only from the other provider. The installation job was great. The workers knew there was a time crunch and busted their humps making it happen (I was concerned). Also they did not leave a mess and took away all the old carpet and padding. My Mom and I are so grateful to Marcus and his team. It's like she's living in a brand new and clean smelling house. She's got a constant flow of visitors to her home now! Thank you Marcus and your wonderful team that made this all happen for us! read more

We have lived in our home for over 20 years and had a combination of prefinished and custom finished hardwood floors. We found Flooring FX and Marcus through the GC doing some work on our house. He gave us a great price and sanded both floors down to the bare wood and refinished to the exact color we wanted. He made some wonderful suggestions which improved the finished job and then to top it off, put the refrigerator back in place across the brand new refinished floors, a job we were dreading trying to do, as a final surprise outside the contract for my wife. We would highly recommend Marcus, Paul and other crew members who work for Flooring FX without hesitation. If we need flooring done for ourselves in the future, we will be calling Marcus right away. read more

Marcus with Flooring FX was my hero contractor at my house/construction zone. He was honest from the get-go, told me what he could do and what he couldn't do (time-wise), and was able to communicate via text when I was unable to talk on the phone due to the being a parent of little ones. Biggest items for me were that he performed on schedule (probably could have finished before predicted if my other contractors had finished THEIR jobs on time), under budget, guided me when I wanted to do the demo on my own, kept the workplace very tidy after each day of working, did an incredible job even though the hardwood flooring I provided them was unwittingly sub-par, and his guys were always responsive and kind. You can tell it's a very well-run operation with happy employees and reasonable timelines/budgets. read more

Marcus and Todd did a great job patching my floor, can tell that it was done! Its nice to see people who take pride in what they do for a living. read more

We were moving to Santa Rosa and had three weeks between closing and moving in. We definitely needed new carpet and wanted to get the job done before we moved in. We shopped the usual large stores in Santa Rosa, Home Depot, etc. The pricing and options were confusing and since we were doing this long distance the scheduling for measuring and installation were difficult to coordinate. Then we got a recommendation for FX. Marcus came out on a Sunday on one of our trips up, measured and we then drove over to his shop to see additional samples. We were able to find what we needed and we followed up over the phone and via email. The pricing was the most competitive and unlike the others Marcus was able to get the carpet in stock and install in our timeframe. The installation job was great. The workers did not leave a mess and took away all the old carpet and padding. We are so grateful to Marcus and his team. We were able to move into our home with all the carpet installed. We keep telling each other how much harder the process would have been if the carpet was not there when we moved in. Thanks Marcus!!! read more

Flooring FX is an outstanding flooring contractor! We hired Marcus to install and finish 2000 sq ft of hardwood flooring in two of our studios at The Dance Center in Santa Rosa. We had a very tight window of time between sessions and the job had to be completed on time or we wouldn't have been able to open for fall classes. Marcus and his crew of Ned,Todd and Derek came in a absolutely knocked it out of the park, on time, under budget. The floors are gorgeous, the craftsmanship is superb, the finish work is gorgeous and our dancers and choreographers are thrilled. Their five-star rating is richly deserved! read more

I called Flooring FX a month before moving back into town to discuss refinishing my horrid 1950's hardwood floors. These floors were in rough shape. Marcus answered right away (imagine that) and he asked some great questions about what I wanted done. We met once I moved down and he gave me sound advice and a competitive quote. Marcus and his crew, Paul and Derek, were on it. They were all super professional, knowledgeable, respectful and accurate. My horrible floors were transformed into a something that I never expected. I have what most people think are brand new floors! These guys are top notch. read more

Marcus with Flooring Fx was great to work with and found me the exact match to other laminate floors in my house and got both bedrooms done ahead of schedule and look great. Ron who works for Marcus did the actual install and the floors are beautiful as he was very particular about doing it right. I had a tight schedule to get them in and Marcus and Ron pulled it off without a hitch. I will definitely use them again and recommend them to everyone I know. Very good and honest local company. read more

Flooring FX just refinished our hardwood floor, and it's beautiful! Marcus and Eric could not have been more competent, dependable and considerate of our needs. I would definitely recommend this company for anyone needing flooring! read more

I decided to redo the floors in my house before putting it on the market. Marcus advised me not to do it. He said that the carpet was in good shape and even though I don't like it, the buyer might. Marcus suggested stretching the carpet which his company did for me. What a pleasure to have met someone with such integrity. If I need to replace the floors in the new house the job will go to Flooring FX. read more

Marcus and his crew did an amazing job from start to finish installing flooring on our remodel project. Marcus was very tentative in returning my calls and answering any questions we had throughout the process. He worked under a strict deadline and the effort put forth by his crew to meet our timeline was very appreciated. Marcus' experience showed in helping us choose the right flooring for our needs and provided many options for layout, stain color and finish. We selected 3/4" stained red oak flooring throughout the house and carpet in our bedrooms. Dust collection during sanding was very effective and the crew did an awesome job cleaning up after each step of the process. Marcus has a very professional, friendly and courteous crew that was respectful of our home. The end product was beautiful and completely met our expectations. These guys are the real deal if you want quality flooring by quality tradesmen. read more

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I'm blown away with the knowledge and passion Marcus has for flooring. Every project Flooring FX has completed for our office as exceeded my expectations. I always appreciate their suggestions and ability to create a beautiful floor within our budget. read more

We have had Marcus and his team put in several rooms of white oak hardwood as well as do some refinishing. We love our floors and receive compliments from visitors all the time! Our last work was during a kitchen remodel and they were great at accommodating the construction schedules. They were extremely neat, clean and efficient in their work and it was great working with a quality team that takes great pride in their work. read more

I had a rug in my office that was damaged due to the Santa Rosa fires. I called Marcus at flooring fx and he promptly replied, came for a visit and managed to find the same rug - a special wool-sisal blend. He also provided me a set of swatches to choose from to make sure I was getting what I wanted. A few weeks later the carpet arrived and was professionally installed by his team. I would highly recommend flooring FX and appreciate Marcus customer service and level of detail. read more

We had used Flooring FX in the past to refinish our wood floors, so it was an easy call to make when deciding on who to use for new carpet. Marcus and his crew always show up on time, do quality work, act professionally and are always concerned about the customers' happiness. I will never use anyone else for carpeting or wood floors because they do exceptionally fine work and are straight shooters. Thank you once again! read more

Marcus came to my school gave us a competitive bid and came on time and removed the old carpet. Installed new floor laminate floor for us. He also was very knowledgeable about what to put in our remodeled computer center. His crew was very professional and courteous. Plan to use him again. AAAAA+++++ read more

Marcus helped me pick out just the right carpet for our new house and Kevin did great job installing it. Price was better that big box store!! Would highly recommend them! A+ read more

From the moment we met Marcus, we were sold. My wife and I enjoyed his personality and really appreciated his can-do attitude and many insights into our home's needs. After that meeting (and having also read so many positive reviews here and elsewhere), we hired Flooring FX. We were confident that Marcus and his team would provide the best quality craftsmanship of any flooring contractor we'd find. That confidence was borne out; each member of the Flooring FX team was kind, skilled, and a pleasure to have around, and their work for us (a new hardwood floor, refinished existing hardwood floors, new stair risers/treads, and some new carpet) was truly exceptional. (Added bonus, they cleaned up very thoroughly and even took great care to ensure that their work - cutting, sanding - wouldn't negatively impact a painting contractor also working in the house.) I'm certain you'll be able to find other flooring contractors that will quote you a little less, but I'm also certain their work won't be on par with Flooring FX. If you need flooring work done, go with Marcus, Todd, Ned, and Derek. read more

Every single word of praise in every single Review already posted is absolutely true, and in a world that seems like it's gone topsy turvy it is reassuring that excellence, integrity, pride of workmanship, and extraordinary customer service from first contact with Marcus through to the final clean up on the job continues to be the standard by which Flooring FX does business. Add to that an impressive selection of flooring options presented by one of the nicest, most knowledgeable vendors I've ever dealt with, Marcus Myres. My choice was Core Tex Vinyl Plank flooring that was enhanced through the artistic installation by Installers Ned and Tony. They didn't just open a box and slap down a plank, each was carefully evaluated and laid out to the best design, demonstrating tremendous pride of craftsmanship even to the custom selected and cut doorway thresholds. Their dedication to perfection shows in the finished product. Literally stopped a few guests seeing it for the first time in their tracks. read more

I have nothing but good things to say about Marcus and his team. I was working on a tight schedule to have my kitchen floors redone. He wasn't fazed at all and did a wonderful job very quickly. I highly recommend Flooring FX! read more

Marcus and his crew did a fabulous job installing new hardwood floors, refurbishing an existing hardwood floor and installing new carpets. I was very pleased with every step of the process. Their prices are competitive but what sold me on using them was Marcus' professional and friendly manner. He consistently returns calls and emails. They had great suggestions for an accent border and baseboards. The floors look so fantastic, I have had to upgrade the rest of the house! read more

Marcus and Todd did an outstanding job on the distressed hickory hardwood floors in our kitchen. Showed up on time for both the bid and actual job. Very focused on making sure the job was done correctly and to our liking. Prices very reasonable. Would highly recommend. read more

I needed carpet installed in my new home in a pinch. I was having a difficult time finding someone who could accommodate my tight time schedule and budget. I called Marcus and he called me back shortly afterwards. This guy is amazing. He took the time to research all of the carpets that were available to ship from any California warehouse so he could meet my install date. The second the carpet arrived at his shop, he coordinated having his crew come out and lay the carpet. The crew was great. They were courteous, professional, and did great work. I am grateful that I found Marcus to do this job. He was the only company that was able to swing what we needed to have done, and rather than charge us a premium for the fast service, he was actually very competitive with his prices. I would highly recommend Flooring FX for any flooring needs. read more

Marcus and his team at Flooring FX did an important renovation/upgrade to our house. We had our master bedroom, stairs between the 2 main living areas and downstairs guess bedroom and hallway redone with hardwood. Marcus was great at providing professional guidance given our downstairs base, which was concrete and therefore needed a floating floor, and matching the upstairs "character grade" finish. Markus was always responsive to our request by email, text and phone, even during off hours (and during home Giants game night!). The most important thing though is that the work was performed flawlessly by his very professional and friendly team (we worked with Paul and Todd for the most part). The project started ahead of schedule and was completed on time. Any touch ups and post work adjustments were also done promptly. Evidently, Markus is serious about his reputation, the quality of his work and customer satisfaction, even after the work was completed. We were also impressed by his team, easy to work with, their attention to details, the quality of their work and how they left our house in great shape after every work day. Needless to say, my husband and I highly recommend Markus and his team, and will use them again for our next project refinishing the rest of the rooms that needs to be refreshed. read more

We just had new oak flooring installed in our home, and we could not have imagined anything better! Marcus and company transformed our ideas into a true work of art. We have an older home, and what they did with the floors not only kept the style/theme of the home but modernized it at the same time. The home had hardwood floors with an incredible border, and we originally wanted to refinish and save them. Unfortunately, the damage from time and carpeting covering them would not allow this. Marcus was not only able to give us a new floor with the same type border, but enhanced it with a dark walnut strip that makes it incredible!They were on time, ahead of schedule, and talked with us throughout the entire process. I cannot recommend them enough! read more

Marcus at Flooring FX did a great all around job installing hardwood and carpet for us. Took care of everything above and beyond our expectations and his price beat Home Depot. A+++ highly recommended. read more

Last month we had Flooring FX replace our laundry, bathrooms (two) and walk-in closet floors. Marcus and his team were awesome. They were all very prompt, courteous and conscientious. Excellent job guys, we highly recommend you! read more

I called to have carpet installed in a rental. Marcus was great to work with. He responded quickly and got the job done even quicker. Would call again as needed. Thank you for the good service. read more

After receiving a quote from another floor store, my husband I contacted Marcus at FX flooring for a quote. We instantly liked his personable demeanor and liked his ideas. The whole project was done very well and thoroughly. Marcus and his team were perfectionists and our house turned out better than I ever could have imagined. I also loved that I could contact Marcus personally at any time with any questions and concerns. I would highly recommended them for any flooring needs. read more

The owner was kind and took some of his time to get back to me to follow up unfortunately my project was done , but i look forward to give it a try due to his great Reviews read more

I highly recommend Flooring FX. I called to have someone come to my house to give me an estimate for repairs to my laminate floor (holes had been drilled through the floor for previous work on the house), and Marcus (the owner) came to take a look within just a couple of days. He gave me a very reasonable quote. He found laminate that was very close to the same color as the laminate we already have, and worked with us to figure out the least expensive way to repair our floor. The work was completed within that same week! The floor looks amazing. I would absolutely use Flooring FX for any future flooring needs. You will not be disappointed. read more

Marcus and his team are amazing. There were on time, clean, polite, and finished early and on budget! I will definitely use them again!

I had some water damage on my hardwood floor and searched everywhere for a replacement flooring without success. It wasn't easy because the wood flooring was over 20 years old. I called several reputable flooring experts and they tell me would find a match but never heard back. Then, someone recommended Flooring FX. Marcus came over and took a sample piece. He called me back several days later to tell me he found the manufacturer source. He helped me order the material and scheduled the install. I have to tell you he exceeded my expectations. The flooring looked fabulous! He matched it so well I can't even tell there were repairs done. I was truly impressed. Excellent quality; great customer service. Very highly recommended. read more

The Flooring FX team did an excellent job at a very reasonable price. My new carpet looks awesome!