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    Floored

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    Floor installation

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    3 years ago

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    3 years ago

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    Thompson Tile & Co

    Thompson Tile & Co

    (4 reviews)

    We had a shower that had a bench in it that was making it challenging to get in and out of for my…read more80 year old mother. My original request wast to see if we can cut the bench in half there by making more room to get in and out. They arrived at the time they said they would, they were literally here at the exact minute that was greed on. I was impressed with the timeliness. They came in and checked out the area. They suggested that we should maybe just take the whole bench out and after a little thought we agreed. Now the plan was to take out the bench and patch up the empty area with tile. They start taking the bench out and there were problems created from the previous contractor. Turns out our bench was never put in properly, like water proofing it. So there was mold found. We deal with that issue then we discover the dam in the shower is supposed to be made out of 2 x 6 and our former person only did it with 2 x 2's So now we need a new dam built. Another thing thing that happened was they accidentally killed a square section of grass. They put out a large sheet of rubber to use for the base of the shower on the grass in 100 degree heat. I took it off the grass hours later when I noticed it. The grass turned brown. Good new is the grass is turning green again and its all starting to look good The shower gets done and its time to put the doors back in. We have very large glass doors, like over 6 feet tall. Somehow one of them shattered. What a mess of glass we had. They took full responsibility for the broken door and got it replaced in a few days. Despite all the things that came up during the project they did a really good job for us. They even gave us some credit for the grass problem and the door breakage. They were conscientious, timely, and communicated appropriately about what was going on. I would highly recommend them.

    Mark and his team of professionals worked tirelessly to create our dream master shower. They were…read moreall pleasant to deal with, we got along great with them, they did an awesome job. I believe they went above and beyond our expectations. We are absolutely delighted with the finished product and would hire them again in an instant. Thank you Mark and your group of wonderful guys. We enjoyed having you in our home.

    Wally's Carpet & Tile of San Bernardino

    Wally's Carpet & Tile of San Bernardino

    (86 reviews)

    This is our third time using Wally's carpet and tile for our home flooring needs. Chris was very…read morehelpful and accommodating with helping us get our final flooring project taken care of. When we called him out to measure and give us an estimate, we were so happy to find out that the floor we had put in a couple of years ago was still available. We finally decided to tear out all the carpet and put in the same flooring that we had put in a couple of years ago in our kitchen, bathrooms, and dining room. We are so grateful to Wally's Carpet and their team for making this project so easy and affordable for us. Santiago, Santiago Junior, and their team did such a beautiful job on our hard floors and made sure it was installed perfectly and matched up with the other flooring that we already had in place. They left everything neat and orderly, and even moved all of our furniture back into place when they were done, which we appreciated more than we can say! Jose came to install carpet in the two bedrooms and got it done so quickly, all in one day. He made sure to vacuum, sweep and clean up any mess that happened with the installation. We highly recommend Wally's to anyone who is looking to have any type of flooring project done, they are highly professional, and their team of people are skilled, knowledgeable, respectful and got the job done professionally, quickly and with zero issues! We just want to say thank you to all of you and please know how grateful we are, we are so in love with the way our house looks. We want to show it off to everyone. John and Antoinette G.

    I recently decided to redo the flooring in my house. I explored and researched several places, and…read moreafter talking to each highly rated companies I decided to go with Wally's because of their customer service, their warranties, and their ability to deliver what they stand by. Their price was fair and reasonable, and I chose to pay a bit more for better quality and service. I was on a tight timeline because I needed the floors done ASAP because I had to be out of my rental. However I was going to be out of town but Ron (project manager) went above and beyond to make sure everything went smoothly during my absence. He checked in on the project daily and sent me pictures of the progress throughout the day which helped eased my stress tremendously. Ron is amazing! He's friendly, professional and was very very patient with me and always made me feel like top priority. It was a big project and I couldn't have chose a better company to deliver. The installer Santiago and his team also did an amazing job! From renovating the tiles, to installing my floor, baseboards, and the clean up. There was a minor issue after the floors were done and Santiago came over the same day and fixed the issue. I am beyond satisfied and happy with the way my floor looks. You cannot go wrong with Wally's!!

    Floored - flooring - Updated May 2026

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