Excellent workmanship! The work was completed on time and looks great! Always recommend them! read more

They did a great job for me, and I'm so pleased. Joshua got it all done in three days. So efficient and skilled, plus a nice guy. I highly recommend this company. read more

From the salesperson to the manager and to the installers everyone was professional, friendly & polite. They removed carpeting and installed laminate flooring in several areas, and they did an excellent job, and the price very reasonable. read more

JUSTIN at the Carpet Barn was amazing! I'm disabled and can't lift heavy objects. Justin not only did all the flooring, but he also moved my furniture to accomplish the task. He was polite, understanding and professional. In my opinion this may be the Best Overall Experience I have had to date. Trust me, if you want an exceptional experience, this is the place to go. read more

Carpet Barn The - Exceptional customer service & I love my new flooring. - Flooring Near Me - Big Bear Lake, California

So glad we chose the carpet barn!! Cindy came out, provided her expertise, supplied a quote, and was very prompt about everything. She was able to match our carpet color to a T, and provided glowing recommendations on the wood. Since this is for our mountain home, she sent pictures over email and it turned out beautifully! The installers were on time, very professional, and completed the job with ease. We're very happy how it turned out and would use them again! read more

Carpet Barn The - Flooring Near Me - Big Bear Lake, California

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The countertop and installation was stellar. We were trying to keep the cabinets. It was a tight fit for the stove on those original cabinets but carpet barn made it work. The old was all cracked. Kept the original charm but now functional and great. read more

Carpet Barn The - After countertops with carpet barn - Flooring Near Me - Big Bear Lake, California

Incredibly knowledgeable staff who took their time in trying to help us find the perfect color carpet for our motorhome. They recommended and installer who did an excellent job in a timely manner. read more

We have used Carpet Barn several times in the last couple of years, kitchen flooring, bathroom as well carpeting. The installers very professional snd great attention to detail. We had the privilege of meeting the owner when we stopped by for some color samples. Cindy greeted us and subsequently came over, measured and made suggestions , professional and friendly. Renters recently damaged the kitchen floor,the Carpet Barn folks were quick to repair, very pleased read more

They did a great job at my home . Very quick to reply, super reliable. The price was reasonable. I would definitely use them again.

We had LVP installed in our vacation home last week, in the middle of the biggest snow storm. Both Justin and Josh were fantastic. Everyday Justin would send us photos of the progress. Overall our experience has been great! read more

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We used the carpet barn for vinyl flooring and new carpet in our home in sugarloaf. Jason was on time and did a fantastic job. They finished on time and everything looked great. We noticed a few issues with touch up pain due to removal of baseboards and a couple other minor issues that come up in old homes. Jason worked an entire extra week to make sure everything was up to our standards! He was very communicative and reliable during the process and I highly recommend them for your next project. read more

Carpet Barn installed our carpeting in 1980 when we built our cabin in Fawnskin. We hired them again in 1990. Carpeted my MIL's place twice next door. After three years of not being able to hire someone, since there was a mania with the Air B & B remodeling, we were so lucky to find Sean Miller, the new owner of Carpet Barn, who worked as an installer for years! Joshua Green started working today! Amazing young man! So much energy that I was absolutely impressed. Diligent, hard working, impeccable work! I can not say enough about Carpet Barn, Sean Miller and Joshua Green! Carpet Empire installed our carpeting in the desert in May, 2020 and, within months, carpeting started buckling. Hopefully, will get referral or pay for Carpet Barn to rectify problem. I hope everyone hires Sean Miller/ Joshua Green. Did not know that Joshua also does wood flooring! Need to replace kitchen counter, which, I found out, Carpet Barn does! Another GREAT Big Bear Business!!!! Thank you, Sean and Joshua! You are the BEST of the BEST!!!!!!! read more

We purchased flooring from Carpet Barn for our new getaway home and Big Bear. The team was professional and everything went as planned. As a contractor I'm familiar with prices and can say it was very fair and the level of quality was exceptional, both the material and the installation. Thank you Carpet Barn, we look forward to doing our kitchen counters and master bath with you!!! read more

Upgraded our flooring in our Big Bear home. Don the owner was very involved, dependable and reliable! Highly recommend this business. We ordered a white oak, hand scraped, wide plank. Extremely beautiful. read more

Cindy and team were great and a pleasure to work with! I called one week and had beautiful new carpet the next week. Price was good and Cindy suggested the perfect carpet color for our mountain home. From start to finish the whole transaction was professional and easy. read more

This was a disaster. The job started in May of 2020 and didn't get finished until October of 2020. A long time for a carpet install. There scheduling and communication was poor. They didn't install per the contract and had to do the job a second time. It took them forever to get the second one done. They kept missing appointments, missing product, etc... it was very unprofessional. After bending over backwards to accommodate them, they didn't even offer compensation for our time and trouble. The price was about the same as everyone else, but we wanted to try and keep it local (in Big Bear). Because of my experience, I could not in good conscience refer them nor would I ever use them again. read more

Fantastic service and quality install. The entire team is great to work with. We went in just getting flooring but also used them for our countertops! Maggie is super responsive and friendly. read more

The Carpet Barn is doing an extraordinary job laying my new wood flooring. The guys are so darn cool as well. They work hard all day and have terrific attitudes while working. It's not easy work and they kick ass and take names. I'm so pleased with them so far. I HIGHLY recommend The Carpet Barn for all your flooring needs. I chose a fabulous and extremely attractive, sophisticated grayish floor. It's amazing. I'm gonna post a pic before and after once they compete tomorrow. Then on Wednesday I hired a paint crew to come by and repaint the interior. Gonna have some amazing Dunn Edwards paints. So excited everyone. Kind of got off point. The Carpet Barn truly deserves so much credit and praise for the work and the ethic. I'm impressed. Please please please give them a shot. I'm gonna have other work done cause they seem to have it locked in. So impressed and happy. UPDATE UPDATE UPDATE 10/7/18 10/7/18 10/7/18 So I liked the work so much I decided about three weeks later or so do you have my place completely furbished with blinds. I chose the honeycomb blinds because unfortunately in my old house the plantation shutters I wanted weren't going to be the proper fit so I went with the suggestion the owner had and absolutely fell in love with her suggestion and I couldn't be happier. The gentleman who came here to install the blinds was another wonderful guy who works hard and just seemed like a really good guy. I got talking with him a bit as well and it's just really refreshing to know that this company has real humans working for them. Keep up the good work you guys and I'm gonna come to you guys to complete my countertops in my little kitchen and maybe change out my sink. read more

Since I talked to the installer I am giving the Barn 3 stars he is having truck problems getting back up the hill to finish the job!

Had a great experience with Cindy and Matt. Matt, the installer, sent us photos throughout the installation process and went above and beyond to make sure everything came out perfect. We would recommend them. We had received a proposal from another outfit and this quote came in more aggressively priced and quicker turnaround, with better reviews for the actual job. read more

Had our mountain home all new floors , Tile, Hardwood and Carpet all done by a highly professional installer Josh, on time, neat, floors totally level , words can't express how happy we our. read more

Carpet Barn The - Carpet to tile - Flooring Near Me - Big Bear Lake, California

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Working with Carpet Barn and the awesome installers Justin & Josh was a great choice! They are knowledgeable, responsive, and experienced. Justin was the main communicator for our installation and he was amazing at keeping us update on the progress via photos, texts, and phone calls. We weren't in Big Bear at the time of installation (except for a couple weekends) and when we were in town, he went out of his way to meet with us in-person to explain the progress. He and Josh are detailed and take their time to do it right. I appreciated that very much! read more

Jimmy came by on a Saturday and worked 5 hours by himself to install our lovely new carpet. He took all the debris and vacuumed after. I couldn't be happier. The carpet and pad were marvelous. I highly recommend Carpet barn. read more

I used Carpet Barn and all I can tell you it is the best best company up here Maggie Cindy Bryan his dad they were all out of this world thank you guys It was quite a big job for them, wood floors,vinyl and this is an old house and thy did an amazing job. This is Renee W in Big Bear read more

Installed our vinyl plank, and Justin and Josh did a great job. Including reinforcing our plywood floor where needed. The job was done on time, as promised. read more

This company exceeds expectations. I had over 1500 square feet of vinyl flooring installed. They did a superb job! The installers had to level the concrete flooring underneath the vinyl flooring. They had to cut into the stone by my fireplace to create a smooth installation. My job was difficult and large. The flooring looks like a beautiful wood floor but has the durability of vinyl. About 6 months after my job was completed an unusual situation caused a flood in my mountain home. I was away. When I entered my mountain home, a week after the flood, I was astounded. The flooring withstood the flood, without any damage. All I had to do was clean up the standing mud and water with my wet vacuum. The floor was perfect. I am so impressed with the flooring and installation. I've hired this company for 3 more jobs. Cindy is the best. My tenants are pleased with the job Carpet Barn does. This company consistly performs good work at a reasonable price. read more

The hard part is choosing from so many flooring options! Our installer, Brian, was wonderful. Clean and quick! The floor looks great! Thank you Carpet Barn! read more

Carpet Barn The - Flooring Near Me - Big Bear Lake, California

Justin and Josh did an excellent job installing our new carpet and laminate flooring. Carpet Barn is our Choice !

Very helpful all done over the phone live my new blinds. Highly recommend their services. Friendly over the phone the installer was very good and cleaned up after the job which is always a plus.prices are good read more

Have worked with the Carpet Barn 19 years ago and was VERY pleased with the price, quality, and especially the installers. Both times they have gone the extra mile within the quoted price. I was in our house this time when Josh and Jason were working fast, efficient, knowledgeable and friendly. Totally amazing. Hopefully this flooring will last 20 years again. read more

Carpet Barn The - Flooring - Flooring Near Me - Big Bear Lake, California

We were referred to Carpet Barn by our neighbors and we are so glad that we took their advice. The whole process went without a hitch and saved us thousands of dollars in comparison to Costco. Cindy, the owner, came out the same day that we went into the store. Justin and Josh were on time, did a fabulous job with installing the new carpet, and it looks amazing. We are very happy with everyone at Carpet Barn and highly recommend them. read more

Since they have not followed through with fixing the mess in my home, or giving back the 2,000.00 they stole, or paying me for six months of lost rent on my home....I'll repost what this place and it's people did to me. If I could give Damon and Cindy Nichols a negative 50 I would. These two people lied to me every step of the way on their contract. I asked them if they could do subflooring, since the insurance company said to replace it. No other flooring company in Big Bear Lake sated they could do the structural flooring. But, they did and then they tried to hide their work before they were caught. I could see they replaced 1/5 of the kitchen subfloor, but then they tried to hide the rest with flooring compound. It was stated right in the contract: "install 144.95 square feet of new plywood subfloor, kitchen." $362.00 then an additional addendum of 25 hours to prep, to remove old subfloor, grind down peaks in floors and undercut fireplace." When my neighbor saw that the workers were trying to cover up the uneven flooring with a "flooring compound and not grinding or removing the old subfloor, she called me. The workers, in addition to NOT doing what the contract stated, splashed flooring compound on my fresh painted walls, they had hand and finger marks all over two other walls 2.5 feet up from the floor. The workers took the old vinyl flooring and stacked it up under the flooring compound to try to fix the uneven flooring, rather than doing it the proper way. It's still a mess and three months later the owners are still lying about the contract, and the bad craftsmanship on my flooring. The took 2,800.00 of insurance money and refuse to give it back, even after they received a letter from my attorney. I met with the male owner, Damon, we worked out a compromise, so he could keep all the money so far. I thought we had a deal, but they wanted to install it when I wasn't available to supervise. They still had to clean up and fix the other problems that the flooring installers made. I was assured that these things would be fixed. But two weeks later the owner sends me an email, stating they will not do the job contracted, and they would return my deposit, minus the carpet and padding the installed on the lower level. NOW, the owners spun a nice tale to the law firm. Then, they said I owed them $446.00 more dollars, though I have no services rendered or product at my home. They arrogantly have refused to just do the work properly, fix the errors and collect the rest of the monies. All I wanted was my home restored, these people have set my home restoration back, NOW close to four months and they will not return the balance of my deposit or do the work. I will never work Carpet Barn again. I caution you, they will wright a contract, but then back out of it, even though it's right there in front of you both. They will do shoddy work, take your money and cover up bad craftsmanship, that I assure you will creep up later and cause you to spend more money. DO NOT TRUST THESE PEOPLE. I am taking them to court. I have it all in email and on contract and monies paid but no services rendered, I will get my funds back and find a reputable company to do my flooring. These people are CROOKS. Don't believe their smooth chatter, in the end it's all the devil's tongue. read more

My mom asked me to post this review for her: "Excellent with color advice and workmanship. Cant wait to do bedroom in the Spring! Justin Sours was great!" She very much highly recommends them, they were finished with the living room within 1 day read more

I ordered carpet for my bottom story about 6 years ago. I now wanted to do the top story and stairs. Carpet barn was able to find the same exact carpet at a reasonable price. It was a special order so it took a couple weeks to arrive and it was installed promptly. The installers were great. Left my home clean. My yard clean. Did a great job and carted off the old carpet.. They were so pleasant. read more

I had the up stairs of my house carpeted. They removed all the furnishings and put everything back again. Very professional would highly recommend these guys read more

We needed carpet for two bedrooms and stairs. Shopped around Big Bear Lake at several places and it seemed like everyone wanted to make their yearly income on our little job. We had Carpet Barn quote us and their pricing was in line with the size of the job. Their installer came at the scheduled time and did a fantastic job. I was so impressed with the quality of work and pricing, we had Carpet Barn install linoleum in our kitchen and bathroom as well. We are so very pleased with the results. Thank you Carpet Barn! read more

I am, regrettably, refiling a negative review. Carpet Barn installed carpet in a new house in September. In October, the carpet was lifting off the floor periodically and I called them to see what they thought might be the problem. They said they would have the person who did the installation contact me, which did not happen after repeated calls. For the last several calls, I asked them to have the owner (Cindy) call me and expressed that it was urgent (by this time, it was December). Again no response, so I filed a negative Yelp review. Only then did I get a call from Cindy who said she never got any of the messages and if I would remove the review, she would work with me to see what the problem was. So, I removed the review. She sent a couple of her installers over to look at it, but they could not figure out what the problem was, and suggested they needed to get the carpet manufacturer to look at it. Weeks went by (again) with nothing happening so I contacted the manufacturer (Mohawk) myself. They indicated that Carpet Barn needed to file a claim for them to come by. I passed that on to Cindy and that eventually happened. The Mohawk representative was very knowledgeable and identified the plywood between the carpet and the radiant floor heating system as what was lifting, bringing the carpet with it. He also pointed out the pattern matching and seaming were very poor. Cindy had indicated she or Dave would be there when the Mohawk rep came but were not. As the Mohawk rep was walking out the door, Dave called to say he would be late. I told him what the issue was, that it did not involve the carpeting itself and that I would have to have the contractor do something about the subflooring. Dave volunteered that they would be happy to come over and restretch the carpet once that was done. Unfortunately, when I contacted Cindy, this seemed to be too difficult for her to arrange. She wanted to send the original installer over, who did such a poor job in the first place and refused to respond over months of calls in the fall. She was also very concerned about who would pay, although I indicated I would. She would not set a date and time for the other installers who came over to look at it in January, so I finally had to make other arrangements. In fact, she would not even respond to my question about the thickness and density of the pad they used so I could let a new installer know what to bring. Although the problem ultimately ended up not being the carpet itself, their refusal to come over and look at it for months until I filed the negative Yelp review cost me many months of time, effort and aggravation. And I had to contact Mohawk myself to get the ball rolling. Not to mention the poor installation job on the seams and pattern matching. I like to support local businesses but sadly, this is one I cannot recommend. read more

Fair prices, but they don't clean up after themselves and always trying to upcharge. They even have a sign on their door, "We dont vacuum after carpet install", really now? read more

Two things to note. The CARPET BARN is awesome. Great prices. Great installation. I had an unpleasant experience with the window coverings department. Would suggest you research and shop around a bit. read more

The Carpet Barn did a carpet installation on my house in Big Bear. Cindy and Maggie were the most easy and pleasant people to deal with and communicated very well. The installer was on time and did a great job, very pleased with the customer service and price. read more