Love RV! I would never use anyone else for my floor refinishing. This is the 3rd time I have used…read morethem and the 3rd time I have been completely happy with the job they did. They worked with me to make sure I was totally pleased with the color, they instantly made repairs on this last (very old!) floor that were much needed after they pulled up carpet and saw some issues, they prepped the floors, meticulously adding filler on every floor board and each of their teams wass professional and friendly. They also worked with me to find a solution to a particular budget issue I had this time around. They do outstanding work and I recommend them to everyone I know!

2nd time return customer. R&V is extremely customer-service oriented, this time they installed,…read moresanded, stained and refinished oak floors - with an outstanding result, i will use them again - highly recommend!

We contracted Brookvale Flooring to sand, stain, and refinish our entire first floor and stairs…read more Our supposed "high end remodeling" contractor recommended them and as Brookvale Flooring had good reviews online, they were ultimately hired to do the floors/stair work for our house. They sent us a 2 men crew, which we realized later must have been their "B" or "C" team. They were inexperienced and/or just careless with their work. They appeared to be younger (age-wise) and one of them had long curly hair. I only mention this because that curly hair is now encased in polyurethane coating throughout the refinished wood areas around our home. There were multiple areas where the hardwood floors was missing stain and poly. Don't recommend.

Brookvale Flooring fixed a gouge in my hardwood floors, and did an excellent job. Other companies…read morewanted to refinish the whole room. They were able to get the problem taken care of effectively with appropriate aesthetic attention, while avoiding drastic measures. Also, they were incredibly easy to work with and communicated about when they'd show up to do the work, which is of significant value in its own right. I highly recommend their work.

We had our existing floors redone in multiple connecting rooms with different types of oak…read moreinvolved. They blended them beautifully!! I have recommended them to friends! Deb

Had two jobs done by then sanding and oak floor and refinishing it. Beautiful job very good that I…read morehave some luxury vinyl flooring installation was great, but they left a mess. They left at lunch bottles and did not clean up. Very happy but overall other than that they were OK.

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.

Fantastic customer service. Lots of beautiful choices and the staff could not be nicer or more…read morehelpful. I haven't done business with a company that appreciates their customers to this degree in many years. I can recommend them whole heartedly. Great company and people to do business with.

I went in with a sample piece of time from a friends remodel. They were so helpful finding a close…read morematch. I would highly recommend them. The service and knowledge was great.

I recommend this establishment for getting carpets…read more CONSULTATION - the professionals were very helpful. They were patient and showed us a variety of options and styles. We took samples home to get a better sense of how the carpet would look. VARIETIES - there were plenty of brands and designs to choose from. We went with a highly customized design/boarder with a durable Nylon. DELIVERY - given COVID and the supply chain it took a little over 7 weeks to get the carpet made. INSTALLATION - once carpet was in CT they delivered the next morning. Our installer couldn't have been more congenial, professional and knowledgeable. He even gave us great tips on cleaning etc. PRICING - was fair but with custom designs and higher quality it will cost more.

I was going to purchase 4 rooms of carpet in additional to a hallway and stairs. Supporting a local…read moremerchant was important, so I had no intention of getting estimates from anywhere else. They were supposed to come over to measure but did not show up or call. If they can't show up for an actual sale, it made me concerned about what would happen if there was ever a problem. I will not purchase carpeting from them.

These guys are the best !…read more I had Just moved to CT and could not find anyone who would do my floors and paint my walls. I tried several other companies and they either took too long to get back to me or their prices were far more expensive than CMB. they were able to work with me and give me a discount and the service was satisfactory. I highly recommend these guys !!

Rick and his crew just finished repairing and refinishing our white oak…read morehardwood floors. Fantastic job! Fair price, excellent workmanship and good people. We are very pleased.

Ricardo and his team were professional and fast! Their work is beautiful, too. Super fairly priced…read morefor his quality and effort!