We had an outstanding experience with Fuentes Flooring & Design LLC! After spending weeks…read moreresearching and comparing flooring options, we chose luxury vinyl plank for two bedrooms and our closets, and we couldn't be happier with the results. The installation was flawless, and the transitions to our existing tile are seamless. Every detail was handled with care, and the finished floors have completely transformed our home. Aldo and Antonio were punctual and left everything clean at the end of each day. It was obvious that customer satisfaction was important to them from start to finish. If you're looking for a flooring company that delivers beautiful workmanship, excellent service, and fair pricing, we highly recommend Fuentes Flooring & Design LLC. We wouldn't hesitate to hire them again! Additionally, after living with the new floors for more than a week now, we know we made the right decision, and we have Fuentes Flooring & Design LLC to thank for making our vision a reality.

We very highly recommend Fuentes Flooring! We had them remove all carpet and vinyl and replace it…read morewith new LVP in our entire 3-bedroom house (except bathrooms) Frank was very prompt in getting our estimate to us, his communication was always timely, and he gave us a very fair quote. The crew was fantastic, from always being there on time, to hauling away all of the old flooring, to installation of the LVP, to thorough cleanup! They were so careful with baseboard removal that we were able to keep it instead of having to buy all new. They even removed and hauled away the old bedroom closet doors for us. They also did a perfect job of moving the furniture and putting it back exactly in its place. Communication was frequent and excellent. We are so happy with our beautiful new floors! Thank you, Frank and crew for doing such a great job for us!

Michael was very punctual when he came to give the estimate. Very nice guy. The installer, Chris,…read moredid an excellent job of installing the carpet. Very satisfied with the job from start to finish. We wouldn't hesitate to recommend Arizona Floor Fashions.

Michael was very communicative and came out to the house on time…read moreTo give us a quote. He even called when he was a few minutes late to let us know. I appreciate his quick response and enthusiasm for the job and the products he sells.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Alfredo was very punctual and had great communication with me the whole time. He was knowledgeable…read moreand my bathroom floor looks so nice. He installed vinyl flooring and they have some very competitive pricing. I would recommend them for your flooring needs

From the owner: Flooring (Tile, Vinyl Planks, Laminate Wood, Engineered Wood,etc.)…read moreFree Estimates ! Satisfaction Guaranteed! Best Quality Guaranteed! Best prices Guaranteed!

Did an amazing job. Crew was professional, on time, expert craftsmen, and communicated with me at…read moreevery point of the project. I would 1,000% use them again and in fact will be calling them to redo bother of our bathrooms!! Please give them your business.

Our new laminate floor came out pretty well, with a few spots still not as good as I'd like them to…read morebe. The installers worked their butts off and have already come back once, but I think they'll have to come back again before I'm fully happy. The color, material and price were great, but they promised a quarter-round molding and just never did it.

The crew was exceptional and their attention to detail was outstanding. They went above and beyond…read moreat least a dozen times to finesse/fix things with our old house so it wouldn't distract from their craftsmanship and product. I'll definitely call them again when we are ready for phase 2. Tom's knowledge and experience were spot on.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

We've been going to Lupe and his guys for many years for several different projects. Javier is the…read morebest, and they've always gone above my expectations! I can never make up my mind about what I want and Lupe is so patient and helpful! Won't go to a different flooring place ever again!

I went to four stores in Tucson hoping to find a replacement tile- most ignored me as my request…read morewas so minor or sent me on with no help- father and son at Tanner went out of their way to be helpful and charged me next to nothing for their time and materials

I needed some touch up work done on my floors and I have to tell you Jeff came out himself and did…read morethe work. It was such a joy to see him again and it just reminded me of what an awesome owner he is and just far and above he goes for his customers. His employees do awesome work! Once again I highly recommend Cimaco Floor Service!

Super. Things a looking up. Jeff came and reviewed The…read morefloor. We going to go after it in two sections. The kitchen being the real problem area . The other is the rest of the house excluding the bedrooms, that will be carpet. Two areas , two solutions. He hopes to have a plan and a price by Tuesday. Now, that's 3 days away. I liked him, he seems to know his business. Hope the price comes back decent. I have a guess $. We ll see. *****Well , Now it s two days past his phone call prediction. While I had hoped he would be the one to do this, I think not. I looked at Angie's List for him and he got all failing reviews. I just can't go there. Too much at stake here. **** Final entry, received a email quote early this am. His price was fair and right where I predicted it would be. But, I can t get past the poor reviews, I ll keep looking.

Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

Installation seemed to go ok, and we (stupidly) purchased extended coverage. We've had problems…read morewith the carpet stretching and a few other issues along the way. Reaching out to get help has been tedious and next to impossible. VERY hesitant to send anyone to repair or to reimburse according to warranty protection. NEVER get the same person and multiple people have let things drop and ignore us. Save your money and the associated heartburn.

We are now left to finish the job we already paid for in full. Installers arrived March 27th…read morewithout the trim needed to complete the job. They required an approval code and balance paid in full before starting the job. Lead installer said he would come back the following Monday or Wednesday to complete the work. We have heard nothing. Customer support claims the job was marked complete, and said we have to now wait for an installation supervisor to call back to arrange completion. This is NOT acceptable. They have no problem taking your money, but do NOT provide what they promise. Completely unprofessional outfit. Don't fall for their misleading advertising and do your research as to just WHO will be performing your installation