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    Floor & Decor

    3.7 (92 reviews)
    Open 7:00 am - 8:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Rhonda Y.

    My mom and I went to look for bathroom tile and this was our second day at Floor & Decor. Everyone in the store was so polite and helpful and asked if we needed help but then we ran into Richard. Richard did not only help us by the time we left there we felt like we knew him. He was so friendly and knowledgeable. After talking with him he asked if he could just show us a tile we might like. an us to the tile and he found the floor, the wall and the shower floor in less than two minutes and we loved it. He saved us so much time and gave us the estimate of how much we needed right then and there. Thanks Richard for helping us two ladies out.

    Master Vicente A.

    Our next family adventure take us to Floor & Decor located in Kendall, thinking remodeling our home we visit this place they have some many option to choose. marble, ceramics and other materials that they use for the floors and walls of the bathroom and the house, national and international products around the world of the best quality and you can find them in floor and deco at prices that no other company can beat. And the customer service to the client is very efficient and professional.

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    Photo of Reid M.
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    3 months ago

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    9 months ago

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    2 months ago

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    11 months ago

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    1 year ago

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    Floor F.

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    7 months ago

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    2 years ago

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    Store Support T.

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    3 years ago

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    Floor F.

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    Photo of Tara W.
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    2 years ago

    Richard was absolutely wonderful. He was extremely knowledgeable and helped us from start to finish.

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    Floor F.

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    2 years ago

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    Store Support T.

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    5 years ago

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    3 years ago

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    Floor F.

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    2 years ago

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    Floor F.

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    1 year ago

    Susana and Richard! Were amazing if it wasn't for them I would not have been back. Thank you!

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    Floor F.

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    3 years ago

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    Floor F.

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    5 years ago

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    2 years ago

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    Store Support T.

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    2 years ago

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    Floor F.

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    2 years ago

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    Floor F.

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    2 years ago

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    Floor F.

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    3 years ago

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    2 years ago

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    Store Support T.

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    2 years ago

    Customer service is horrific. Cannot get somebody on the phone. I dont know how they do business like this.

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    Floor F.

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    2 years ago

    Nidia was awesome, great service. she helped me on everything. The customer service on this location excellent

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    2 years ago

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    Floor F.

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    3 years ago

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    Floor F.

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    5 years ago

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    7 years ago

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    2 years ago

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    Floor F.

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    2 years ago

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    Floor F.

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    3 years ago

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    Floor F.

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    3 years ago

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    Floor F.

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    5 years ago

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    Floor F.

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    6 years ago

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    Floor F.

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    2 years ago

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    Store Support T.

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    3 years ago

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    Floor F.

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    Photo of Liz Z.
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    2 years ago

    Richard is an excellent employee super helpful and knowledgeable Have had the pleasure of his service twice and he is always the best

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    Store Support T.

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    2 years ago

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    2 years ago

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    4 years ago

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    Page 1 of 3

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    Review Highlights - Floor & Decor

    Everyone in the store was so polite and helpful and asked if we needed help but then we ran into Richard.

    Mentioned in 7 reviews

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    I was in search of wall mirrors and I found a great selection at this store…read more I was a little peeved when I asked a staff member for help accessing the mirrors I wanted from a high shelf and never got the help. I ended up dragging a tall ladder/scaffolding thingy and climbing up myself. Thankfully not less than 3 CUSTOMERS offered to help me get my mirrors. And they did; thanks to all of those wonderful folks. It makes my heart happy to find so many kind strangers. The staff at this place gets a 0 for service but the customers get a 10! There is a huge selection of home goods and I plan to return for rugs and decor, but I'm steering clear of the staff. Also, prices have gone up considerably since my last visit 2 years ago but I guess that's expected in 2025.

    Our nex family adventure take us to At home store located in Kendall with a rating of 4.1 and more…read morethan 91 reviews, this place offer you a lots of products for interior design in your home or backyard. I visit in christmas season and was incredible amazing because they have a lot of different inflate and all sizes & all you need to make your home like the north pole, is a huge store but everything is very organized by deparments. High recommend place if want to buy in this christmas season.

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    Hobby Lobby

    Hobby Lobby

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    Founds everything I was looking for in Hobby Lobby! Also, went with a friend and she found most…read morethings as well despite how busy it was because they have the 50% off all the Christmas decor. The value is great when getting things on sale definitely worth it! The service was good as well even though we didn't ask for any help but the cashier was friendly. Highly recommend and going early to beat the crowds in the afternoons.

    Hobby Lobby has been described as having a similar mindset and business model in some ways as Chick…read morefil a. The founders of this privately held company are staunchly Christian, Hobby Lobby isn't open on Sundays to allow their employees time for church and family, the company has been accused of financially supporting anti-LGBT causes and issues, and its stores being void of items pertaining to other faiths or religions aside from Christianity. This is the first time I've been to one of their stores, and I came here primarily because they were advertising a 40% off sale for a specific item I was looking for. This Hobby Lobby location is large, and quite frankly I think I spent nearly an hour just walking up and down the aisles and perusing all they had for sale. It's kind of akin to Michael's, with a bit of JoAnn Fabrics and even an amount of Home Goods sprinkled in. This store carries an array of merchandise from seasonal items to fabrics to lots of stuff for hobbyists to home decor. I ended up finding some fabric I needed and a cheery, outgoing woman was there to cut it to length for me and give me a hand-written charge slip to give the folks when I was ready to check out and pay. While it's obvious who this company is owned by after seeing the the amount of Christian items for sale, the church hymns playing in the store (I recognized "A Closer Walk With Thee" playing in the background at one point while I was shopping) and even some decor items that obviously cater to a specific segment of the population (see posted photos), I ended up buying a few items I found here. My primary critical comments would be that they didn't have enough checkout lines open for the amount of people who were lined up to pay. Also, as other reviewers have mentioned, Hobby Lobby tends to offer sales fairly often, but those 40% off "sales" seem to reduce the prices marked on the various items in this store down to the amount they should normally cost in reality.

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    My husband and I had an exceptional experience at Casaplanta Nursery, and I cannot recommend it…read moreenough. The nursery is beautiful, with a wide variety of Talavera pots, fountains, statutes, and beautiful plants. Everything is thoughtfully organized, making it easy to browse and find exactly what you are looking for. One of our favorite parts of the visit was their variety of Talavera pots. They add such a beautiful artistic touch and really complement any yard perfectly. What really made my visit stand out, though, was Yollie's help. She was incredibly knowledgeable and patient. She took the time to answer all our questions, offered help, and made sure we left feeling confident about our purchase. Her friendly and approachable attitude made the whole experience enjoyable. If you are looking for quality plants, stunning Talavera pottery, and exceptional customer service, Casa Planta Nursery is it.

    Tried to reach a live person by phone , and am unable to connect with anyone, multiple times…read more They have an email setup that does not work. Error message every time, now for days. I live quite far from them , in Brickell, FL, and did not want to go all the way without knowing that they have or don't have what I need. I am looking for a Kaffir lime plant. Just needed a YES or NO answer, thats all !!!!

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    4.3(28 reviews)
    4.5 mi
    $$
    Workmanship commitment
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    Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

    update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

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