I am struggling between 2 and 3 stars. I would give it 2.5 if I could.
However, since I want to be "nice" - and this is the only review here - I'm rounding up...
My fiance and I came here to buy a set of 4 bar stools. We recently bought a home last year and are looking to fill it up.
We had gone to City Furniture and seen the bar stools there (which were fairly "cheap" at $70/stool). But, a coworker had mentioned this location and had been happy with her purchase, so I wanted to check them out. I waited to catch this location the next weekend so that I could run by this store (as they had closed already by the time we finished up with CF).
They are definitely pricier (easily going from the mid-$100s to the $300 range), depending on the stool you get.
However, the professionalism here was really lacking.
First, there's only one guy attending the store. And he's an older gentleman who hangs out at his computer, watching YouTube (which is fine by me), in a wife beater... lol. The "ribbed tank" (whatever) threw me for a loop. For the price you're selling your bar stools at, you may want to put on a shirt because it makes me think the quality of your bar stools (or even the care with which you handle them) may not be that great if you don't care how you present yourself to your customers.
Second, after we'd picked out a style we really liked, we were locking in the price. Literally. We were going to town with the guy, determining total price, shipment (or if we should pick up), etc. We were about to drop $600+ for 4 stools.
Then another customer walked in, and the man tells the other woman: "One second while I finish up with these kids here."
I think he realized how rude that sounded afterwards because he turned and kind of laughed it off, but it wasn't funny at all. It was incredibly degrading - how he said it and the tone that was used. If I could italicize the word "kids," I would.
That, the overpriced stools, and the general feeling we got from him was what sent us back to City Furniture on US1. AND we spent only $70+tax per stool.
Buuuut, maybe we just caught him on a bad day. No idea. I just know that I wouldn't go back. :( read more