We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

Outstanding job. Meticulous attention to detail. Crew was professional, experienced, courteous,…read moreand attended to keeping the rest of our home clean. Exceeded even our high expectations!

Helpful design agents. Wide range of product to choose from that allows a wide range of pricing…read more They're able to assist with expediting deliveries as well.

Very very helpful staff both times I went in. We purchased all our bathrooms fixtures from here…read morefrom lights, to mirrors, to faucets and toilets. Great showroom and they have fancy fancy down to very nice. Don't be intimidated by the location...go see for yourself.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

Bad service and bad installation. Would recommend going somewhere else. I have absolutely no…read moreconcept of customer service. Expect nothing once you write the check. Sales guy was very nice.

Update. After posting my initial review, and reaching out to Dave Smith, who's email I found…read morebelow, I was contacted by the install team and they are now scheduled to install my appliances in 3 days. New construction is always hard, we have built a few homes and there are always challenges. We have always used Fergusons and been happy. Sometimes you just have to shine a bright light on the issue.

It was a pleasure working with Genta on our kitchen cabinet quote. She's a great communicator and…read morewent above and beyond to understand our layout answer our questions thoroughly.

Genta and the crew at Indy Home Design made our recent remodel almost easy. We planned the kitchen,…read morethen ordered the cabinets, sink, hardware, flooring, even some furniture for the living room. We could have ordered our appliances if we didn't already have what we needed.

I planned to purchase tile from this company and was charged the incorrect amount. I immediately…read morewrote back and asked them to fix the erroneous charge. I have reached out repeatedly and the issue has still not been corrected. No one is answering my emails or phone calls. This has now taken 6 months! I attempted to dispute the charge but long story short, my CC company said I have to deal with this through the merchant. COMPLETELY DISHONEST. DO NOT PURCHASE FROM THEM! I will happily remove this review if the issue is corrected.

So far, so good. Bigger and better selection than the tile store. Refreshing to see more shapes,…read morecolors and styles! First order placed. Second order will be coming from main warehouse in Toronto. Homero is from Spain, and his manner is very elegant. We told him he should have cappuccinos in the showroom! We kept changing our minds, and he was nice and helpful as could be, no problem, no judgement. Prices are reasonable and competitive. Selection is outstanding. So, we'll see. Will add to the review when first two orders arrive.

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

I've stopped in here twice. It's not what I usually think of as an outlet store, but if you aren't…read morepicky on colors you can find some deals. Staff has always been friendly and not pushy. I'm a browser who is looking for a deal on certain colors. On the main items, color selection is so limited. Braisers and Dutch ovens in mostly red or orange. Deals aren't the greatest except in bakeware.

I came to Le Creuset looking for some holiday gift ideas and ended up getting 2 gifts and something…read morefor myself. The high quality of the cast-iron pans with the enamel coating and the colors they came in, were absolutely gorgeous. Of course I couldn't leave the store without getting something for myself. I got the soup pot and the artichoke green color. I called the store wanting some complimentary items, the glass lids to go with the pans I got as gifts. The store were out but Silvana(the sales lady) called me when they came in and held them for me until I got up to the store the next day. Silvana's service was outstanding! I got a big bulk of my holiday shopping done plus a new pan for myself. very happy and will back back to continue working on my collection of pots and pans. The value of these pots and pans are worth it. They will last a lifetime and I read my information where they come with a lifetime warranty. It's a great investment.

Excellent customer service! The employees really look like they enjoy being there and helping you…read morewith anything you ask for. I would suggest going there during the week if you don't like the crowds and you're going to need at least two hours to see everything. They claimed their store in Fishers Indiana is a smaller location but it looked big enough to me.

IKEA has a near cultish following, and for good reason. The furniture is very stylish and at a good…read moreprice point for those who are getting their own home established for the first or second time. They have just about everything there for the entire home. The layout basically takes you through the whole store and it feels almost like a maze, but you follow through it in one direction. However, if you look carefully, there are shortcuts between sections. I enjoy the journey, so I got my steps in! There's service counters available around different parts of the store for assistance. They also have little gadgets, gizmos, and treats to add to your cart around there too. I found a sleeve of chocolate cookies for $2! Of course, one must visit the cafe when visiting IKEA. One must get the meatball meal. It's under $10 for a dozen meatballs, mashed potatoes, and peas. It is very delicious and filling. IKEA family members can get free tea or coffee from the cafe, but their coffee machine was down. :( I'm sure I'll be back for more home finishings before too long!

I just used Nate again for a laundry room. He did a beautiful maple wood waterfall top. Always…read moregreat to work with!

I struggled with spending a large sum of money on a very insignificant space in my home with the…read morehope of turning the space into a place that's makes me happy. Nathan Alan really designed that space into exactly what I needed it to be! It's so functional now and I receive so many compliments on it every time my friends see it for the first time. Even if you just have a thought of what you want they can turn it into something amazing!!