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    Flok

    4.8 (8 reviews)
    Closed 11:00 am - 6:00 pm

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    Kit and Ace

    Kit and Ace

    (6 reviews)

    $$$

    Kitsilano

    I am more than put out. I buy many pieces from Kit and Ace, but the customer service has become…read moreatrocious. I recently ordered a pair of pants and tshirts, and received shorts instead. I was then told to return the shorts (driving significantly out of my way), and would be offered a refund only when the shorts were in the warehouse. Keep in mind, these are products I did not order in the first place. I was then informed to reorder the products I had already purchased. I am dumbfounded. After many emails, the refuse to send my purchase.

    I'm truly unimpressed with our experience with the store today. After receiving an email indicating…read moreCustomer Appreciation event, I had called at 1:50 pm today to their West 4th location in Vancouver about receiving a price adjustments on 2 pairs of pants we bought a couple of weeks ago. I spoke to Katrina who indicated to me that if we brought the pants with the receipt (but without the tabs) down to the store, we would receive the price adjustments. Base on what we were told, we headed promptly to the store. After 30 min of driving and finding parking, we made it to the store. To our annoyance, Rae at the store indicated to us we were misinformed and that he was unable to provide the price adjustments as agreed by this colleague. Even after showing my phone log and reiterating the conversation, he stood firm with his statement. We asked to speak to his manager, to which he indicated he was the only one there. My question is this event is for "Customer Appreciation". This experience alone does not make this customer appreciated at all. I'm was appalled your store did not honor what customer service representatives indicated resulting us wasting our time. I've since emailed them and am waiting to hear back as to whether or not they'll do the honourable thing and make this right ... Update: Since reaching out to their website and posting on Yelp, Lauren, the store's Shop Director contacted me to resolve the issue. I truly appreciate her doing that and it has regained my confidence in their store's customer service.

    Misch

    Misch

    (7 reviews)

    $$$

    South Granville, Fairview Slopes

    This shop kills me every time I go inside. I can't afford a thing on the racks, but I torture…read moremyself by window-shopping just the same. Prices rarely dip below the $200 mark but you'd almost swear it's worth the splurge and temptation to claim "fashion need" bankruptcy. The pieces in this boutique are exquisite and come from a splattering of designers - both known and emerging - who all have impeccable taste. Unique combinations of neutral tones and tactile materials mix with bohemian and eclectic to create the most stylish wardrobe a girl could hope for. Apart from the shell-shocking price tags, the shopping experience at Misch is very pleasurable. Hardwood floors and neatly arrange racks make for easy garment spotting and you'll also find a small assortment of very groovy shoes and bags to compliment your gorgeous look. I will definitely return to Misch to shop up a storm, once I've made my millions.

    Very disappointed. I walked by and got excited about their products but walked in and my girl…read morefriend and I were completely ignored for the 20 mins in the store. She tried on a backpack that we loved and we literally had no one come up to offer help, give us the price (as there was no tag), or even offer a hello. There's absolutely no need for that. Extremely rude. My girlfriend is a gorgeous blonde, I'm a physician, and I was wearing $400 sneakers..so not really sure what you have to be to get any service in this store. So Vancouver of you. So I let them know we'll be buying the backpack elsewhere. I guess we should have been from a certain other country to get a hello, given this is Vancouver.

    Tenth & Proper - Photo

    Tenth & Proper

    (7 reviews)

    $$$

    Point Grey

    When I need to fill a spot in my wardrobe with some basics that are unique, impeccably tailored…read moreusing top quality fabrics but with enough of a fashion edge to never appear boring this is the place I look to. Every garment in the store seems to have arrived on the rack only after thoughtful consideration and more often than not I can flip through the rack coveting everything. This is not a store that chases trends and I suspect would not be the least bit appealing to the under 21 crowd. They carry a varied selection of local, Canadian and European designers, many of whom I think are unique in Vancouver to this store. There is a nice relaxed vibe and I have never felt uncomfortable even if I am only browsing. It is however not a store for the budget conscious unless you are buying yourself a quality investment piece.

    I fially (finally!) had the opportunity to get back to the mainland recently, which of course meant…read morea visit to Tenth & Proper. As before, I was struck by the style and quality of the whole experience, but especially the clothes. It really is a light year above typical clothing fare. In a time when so many rely on the sweatshop disposability of stores like Old Navy, it's such a relief and a treat to find items of real quality. All you need to do is run your hand over the clothes - the fabric is high quality and extremely well made. The clothes are fit skillfully and thoughtfully, and fit well, to compliment the body. These are clothes made for bodies and figures, and wardrobe classic staples, some with genius flare and unusual style, to last and last. My favourite recent find was the bamboo leggings - being of a pretty generous body size (14-16), I was skeptical at the "one size" tag, which usually is my arch-nemesis, but they really are such a gorgeous, high-stretch but natural, durable fabric. I wear my two pairs constantly and hope to get more soon. If I had the money to be on the mainland more often, I would be here very frequently.

    Flok - womenscloth - Updated May 2026

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