This was my first visit, but definitely will not be my last! Float Nola is located in an area with ample parking. I visited on the weekend, so parking was free. It is appointment only. Upon entering, I was immediately greeted by Cecil. He was very friendly and informative. The establishment immediately soothed me with it's peaceful aura. I visited for the flotation pod. I was then set up with the float room. He explained the flotation process and set proper expectations. The flotation experience was super relaxing. I was able to meditate the entire time and left feeling like I lost weight. It is a very relaxing experience. They offer many other services, such as massages. I look forward to visiting again to try out their massages. I also look forward to more flotation experiences. read more

I booked two packages with a facial, massage and reflexology for a special afternoon with my granddaughter. The facial was great. The massage was okay but really does not compare two other places I've been. The reflexology was just flat out painful as his nails were long and sharp at the edges and digging into my foot. My granddaughter said the exact same thing. Most places I go have a little basket in the room where you can leave a tip. As I did not see one in either room I was about to ask about that when the massage practitioner actively and rather pointedly requested a gratuity. I thought this was incredibly tacky but as I had every intensive leaving when I had asked him if he could take my debit card since I had run out of the house with only a small amount of cash. He said he could take it but it was a lot of work because he had to log in and put in my information and wanted me to do venmo. I explained to him that I have been having issues with venmo as my credit union does not allow it. He pushed for the venmo route so I stood there at the front desk trying to fight with the stupid app. I had to use an actual credit card, but then find out that I would be charged a fee for going that route as the venmo account is not listed as a business. I told him I would need to wait until I got home to get it set up with the routing and account number at which point he decided that it was not a problem for him to log in and take my credit card. By that point I was so annoyed that I told him no that I would be home shortly and will take care of it at that point. His behavior was in such poor taste that it ended our afternoon on a rather sour note. Had he not tackedlessly asked for the tip and been willing to take my debit card as I originally offered without wanting me to jump through hoops so that he could get his money faster I would have left a much more generous tip but at that point I was very tempted not to leave one at all but for the fact that the woman who did the facial was lovely. I had a friend who was anxious to hear how we liked it as she was interested in booking an appointment but at this point I truly could not recommend them. read more

I recently heard about flotation therapy and told myself "You know what? I mind as well give this a shot!" Overall, the experience was pleasant indeed! The purpose of float therapy is to close off from the outside world, allowing your mind to unwind and flows freely, releasing dopamine and endorphins from the brain, and your body gets to rest, de-stress, and heal. With each session, float nola provides these amenities: private shower soap, shampoo, conditioner earplugs Towels neck support vaseline hairdryer Overall, if you need to relax your mind and soul, then come to Float Nola! read more

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For a float experience I recommend. Big tanks with lids. You can't leave the tank lid partially open. It's either closed or open. No middle ground. They give you a smart water when you get out. They have recently added massage services. But scheduling them back to back is a hassle. And if you pre-pay for services they will "not be able to find it" day of service and try to recharge you before you leave. Fair warning, if you leave hair dye in the tank-the fine print reads it's a $1500 charge to clean it. So keep that in mind. I recommend the float but not the massage add-on. Float Staff are really nice and explain the process thoroughly. read more

I made a reservation several days in advance for the float and infrared service at Float Nola for a restorative day on my birthday. Upon ending the call, the owner realized he had booked my appointment for the wrong year. He assured me he would fix it. On the morning of my appointment, I arrived 15 minutes early and started filling out paperwork. The owner initially mistook me for someone else, then answered a phone call. When he finished his call, I gave him my name, he said they had no record of my appointment. I assured him I did, and he accusatorily claimed I hadn't confirmed when they called - I never received a confirmation call from them. I was shocked and reminded him about the booking error from earlier, which he remembered. Even after acknowledging his mistake, he refused to take accountability and became hostile to me. He reluctantly offered to fit me in at 5 pm, but I insisted it was unacceptable. He became visibly upset, claiming it would inconvenience others, but eventually agreed to allow me to proceed with the service. He was very short with me, told me to shower before and after, and closed the down behind me. To my dismay, the water appeared discolored, and I even found a dead spider in it and concluded the water might not be adequately maintained between clients. I could hear him chatting loudly with another man in the lobby about unrelated topics like sports bars for about 20 minutes during the session. There were earplugs in the room, but I didn't use them, assuming they were for the saltwater not to drown out the owner's conversation in a supposedly tranquil wellness space. The conversation was so loud that I had to leave the tank to grab my phone and put on my own meditative music. Ultimately, it was not a good experience. The first 35 minutes of my hour-long session were spent trying to calm down from the stress of the situation. After the float, I asked the owner if a shower was available after my sauna session. Instead of a shower, I was told to take a cold plunge (what?!?), which was unsuitable for cleaning up before my following activities. At the end of my visit, I spoke briefly with a woman who claimed to be the co-owner. I expressed my dissatisfaction, mentioning the incident with the other owner and raising his voice. She apologized; it did not seem sincere or empathetic, but offered to comp the de minimus amount left after using a gift card, citing it was my birthday. However, considering the poor service, I felt the gesture was insufficient. Overall, my experience at Float Nola was deeply disappointing, and I will not be returning. ***Update: In her response below, the co-owner indicated they attempted to rectify the situation by "waiving the remaining balance." The remaining balance was $4.00, yes, FOUR dollars. As many others have indicated about Cecil, beware, and this business lacks accountability. I will also be updating this review with a picture of the brown water - the owners will try to say it's the lighting or a shadow, and I can assure you that it is not*** read more

Float Nola - Float Spa Near Me - New Orleans, Louisiana

Worlds best float. I own a tank and this place is amazing. They use a special type of magnesium that does not burn eyes. Must must visit. Owner is fantastic read more

Float Nola - Float Spa Near Me - New Orleans, Louisiana

Kind. Understanding. Professional. Soothing. Lydia could have charged me, but chose to understand my reaction to epson salt and instead offered me water as I exited the chamber prematurely. An excellent spot for those inclined in the world within. read more

Absolutely do not recommend based on scheduling alone, which has been a nightmare. I have been trying to book a massage plus float here for almost two months now because my boyfriend purchased a gift card. Every time I call, there is some sort of issue and I get the runaround. First they couldn't find the gift card, then they scheduled me for the wrong time. They also always complain about saints games Sundays and say you shouldn't go then. Whoever answers the phones is unprofessional and frankly incompetent. Others have had similar issues if you read the reviews below. AVOID. read more

Professional and clean throughout, one of the few places that gives you fresh NEW salt water every time! This is exciting. This means we don't get anyone else's energy staying stagnant in the water. As a psychic, this is a big deal for me. I walked out feeling my body tingling, and my nap later was fantastic. I wouldn't do any errands afterwards fyi, because everything is so sensitive a few hours. Seriously, light, sounds, rude people. Just go home and chill out. Pleasure doing business here, I will be back. read more

Was my first time floating and was an insanely positive experience!! Very unique, clean and refreshing. read more

Float Nola - Check in desk to get you in the mood - Float Spa Near Me - New Orleans, Louisiana

I can't seem to say enough about how magical and transportive my massage was. I did the 90 minute hot stone massage with a full body scrub. This was easily one of the best massages I've received. It was exactly what I needed. Lydia was my therapist and I will be coming back to see her next time I'm in the city. The facility was clean and super relaxing. I really loved the vibe of the whole place. I can't say enough about my experience. read more

So I was already going to give this place a raving review and had forgotten about it for a minute until i just felt under my chin and literally it feels flatter and smoother than ever! Lydia did a full body massage and a face massage. I also did a 45 minute infrared sauna session. This morning I walked in with a hangover and although it is hard to get rid of, I would give this place 10 stars if I could for making my morning so much better. What a great experience. Thank you!! read more

Float Nola - A good place to sit for a few minutes after an infrared session. - Float Spa Near Me - New Orleans, Louisiana

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Cecil was very professional and explained the float process well. I enjoyed the float but wasn't prepared to breathe such warm air the whole time. You should know in advance that the room is purposefully kept quite warm! I loved not being cold while floating, it just took time to adjust to it. Lydia's massage was very good. I loved that she took my cues and the massage wasn't talkative. Very relaxing. The spa is beautifully decorated and has a very calming aesthetic. read more

Float Nola - Float Spa Near Me - New Orleans, Louisiana

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I have been going to Float Nola for years now. They truly have excellent services and offer things that cannot be found anywhere else in the city. The float tanks, saunas, and cold plunge are literally one of a kind. I love the services so much I could not choose between them. Now I visit them weekly to float, massage, facial, sauna and cold plunge. They are literally my self care practice. No need for a therapist if you go to FLOAT Nola regularly!!! read more

Not worth the money by any means.. The husband and wife team are very pleasant, but the massage was more like a rub down, fell asleep, wasn't rejuvenated at all after 90 minutes. read more

*this review is solely for the Rest Body & Skin* I bought two groupons for this because the reviews are great and they were cheap. Thank god I called the same day to get an appointment because their hours are Monday - Thursday 11-4. What normal, working, person is able to make those hours unless you're a stay at home wife!! I was really excited to try this spot but their hours are asinine. Hopefully if you're reading this, it saves you before you purchase a Groupon and end up not being able to make their hours. read more

I went here on May 29th to experience float therapy for the first time. At first, it was a little difficult to just relax into it, without my mind trying to race. But once I was able to relax and calm my mind a bit, I truly enjoyed the experience. From the moment I arrived, to being brought into a float room, to the amenities, the experience, how thoroughly everything was explained to me, to the end of the experience, everything was marvelous. Cecil is a master architect, and he truly thought of EVERYTHING when he opened this spa. He was courteous, he communicated with me at length via email beforehand, put my nerves at ease and explained everything about the process thoroughly. The ambiance of the place, the spot on cleanliness, the COVID measures taken, everything was perfect. They even gave me earplugs, and a pillow to prop up my head and neck, in case my head got too heavy. Cecil accommodated me by playing the music a little longer than the standard time, to make me a little less nervous. All in all, a wonderful experience. A little on the pricey side, but I'm not removing a star for that, because the price is fitting for the quality. But I will certainly return when I have the money. I'm sorry, I can't remember the young lady who also assisted me, but she was equally as kind, courteous and patient. Thank you Float Nola. Y'all do it right! read more

Float Nola - The float tub! - Float Spa Near Me - New Orleans, Louisiana

One of the cities best ambassadors runs a float spa. Clean. Professional. Relaxing. Cecil will have you feeling calm and rejuvenated. The spa is beautifully decorated and all customers were treated as a special guest. read more

How this guy is working in the service industry is beyond me. I dealt with who I believe is the owner of the business. Can't remember his name but he was a short, older, heavyset guy. They tacked extra charges onto my appointment without ever having told me about it. When I called in to dispute the charges the guy I spoke to got extremely defensive and cussed me out. He also made some homophobic slurs at me. I'm not even really concerned about the erroneous charges at this point but someone with this type of temperament has so business working in the service industry. Or even being part of society for that matter. What a joke, I've never seen anything like it. Their online reviews aren't exactly stellar so I guess I shouldn't be surprised. read more

As of the beginning of the year, sensory deprivation tanks, "float tanks," have been at the tip top of my self-care list. Floating REALLY helps me let go. I teach kickboxing and yoga multiple times a week, and I'm working on buffing up my freelance game while I finish my second novel. To say my mind has business is an understatement. Now enter floating. This kind of therapy, or meditation, or pastime, whatever you'd like to call it, has been around for a while but just now seems to be catching on. I've sampled three places total now, and Flot Nola has set the bar. The team there has thought of EVERY detail. In a stroke of serendipty, my phone died the second I tried to snap a picture of the tank; the universe letting me know I really needed to plug in. First you're given a brief tour of what I can only describe as a float suite. It's huge and warm (heated to YOUR body temp which is scanned once you get in the room -- like I said..EVERYTHING) and feels luxurious. I use that word sparingly, but this place defines a spa that has been built with finesse. Doesn't hurt that the man running the show was also an architect. He thought of everything in order to create the perfect float experience. All the essentials are provided for you, and done in so much style I could hardly stop smiling before I got in. I know I'm leaving all sorts out, but you're just going to have to see it for yourself! A word on the cleanliness: immaculate doesn't cover it. The other float studios I went to were a mix of too open and too clutterd, at least in comparison to this oasis. I plan on floating quarterly for the rest of my life, since it is such a great reset, and I'm happy I've found a place in my city to do it! Check their full menu for awesomeness and be prepared to be totally blown away! read more

I came here on a last minute attempt to get a massage before I flew out. Cecil gave a fabulous massage. The facility is bright and clean. I would absolutely recommend this place. read more

This was a great first experience for a float spa. The facility was very clean and they even change out the water in between floats. I found it to be a very calming relaxing experience. Lots of options of keeping the pod open/ semi open while floating. The rain shower you start and end with was wonderful. Would definitely try it again and my skin was very soft after floating! read more

The owner is so rude !!! When I first called him asking questions he was short and snippy with me. So I decided to book online instead. I got this service booked for my sister for her birthday since she was coming into town. Unfortunately she got stuck in the snow and couldn't even make it to the state. I called him and explained these unplanned extenuating circumstances and he simply cut me off and said it wasn't his problem and would not issue a refund or even partial refund . Please spend your money at another small business that actually cares about you. read more

I am only giving one star because I cannot give zero stars. The owner is the most unprofessional and rude person I have ever encountered. Avoid this place at all costs, the service is terrible (as most of the reviews here show) and the owner is truly awful. Do not go here. read more

My flotation session was amazing! The room was spotless clean and had a truly amazing shower setup. The tanks are filled when you arrive and the room is set up at the right temperature - so you can have your float experience with the pod open or closed. They provided all the amenities, plush towels, mats, soaps, lotions, ear plugs, even a robe! There's a hook up for your own music if you wish. Everyone was very friendly. The entire spa is five star with chairs available to relax after your float. I walked out of there feeling fresh and chilled out, the reset button pushed. I plan on going back regularly! And I would recommend this location to anyone interested in trying it out. read more

Has only heard of float therapy before and decided to try it . Very convenient location. Very unique and relaxing experience. Super clean. Owner very patient explaining how the float therapy process was going to work from start to finish. There was a hiccup with the bill at the end and he fixed calmly and promptly. I will be going back read more

This place was incredible. Not only did I feel fully welcomed, but my float was wonderful and peaceful. They were amazingly accommodating, and even extended the time they kept the music on since I was nervous. My only complaint (and the ONLY reason I didn't give them 5 stars) is because I would've been happier if they'd added a little bit more water. Beyond that, I would've been a lot more comfortable if I'd had control over when the lights went out inside the tank. I also would've appreciated if I could've booked an hour instead of an hour and a half. But all in all, an absolutely wonderful experience! If you have the luxury, definitely give this place a shot! read more

Float Nola - Bathroom, beautiful flower vase! - Float Spa Near Me - New Orleans, Louisiana

Excellent services and staff is skilled, educated, and professional. They work with the best lines, and I am picky! My husband loves a relaxing time for self care, they treated him to the pampering he wanted. I needed to get down and dirty and feel the pain. I am loving my results abs will return any chance I'm back in town. Thanks staff! read more

So I really can't review this place bc I haven't been I'm reviewing because I left an email on the website and a phone number on Friday and no one ever got back to me so the response time should definitely not say a day when I never got response back I really would've liked to have tried this place unless they are closed and it doesn't say read more

Beyond words for my experience. From the start; the conversation when I called, to the moment I walked out was just simply perfect. I was greeted on the phone with such care and coordination, and when they made a space for my facial I was elated. When I arrived the space and ambiance is nothing but superior. Clean, soothing energy, art, and care. Now to the actual treatment..... Cecil (owner) is a gem the touch and care and true artist of her craft was phenomenal. I felt like I was elevated during my facial. The equipment and products are top of the line. Trust that. And the price for all I received was so amazing. Then in top of that both owners who were present both gave me further skin and care recommendations. And held the door for me on my way out. That is pure genuine service and passion for your craft and business. Please visit. :::also the float spa- is Amazing- I got a peep but will be coming back for that experience read more

This business made an unauthorized charge on my credit card. My wife and I scheduled our first float ever. It was actually a surprise present for me. The night before our float I was brought to the hospital via ambulance due to severe food poisoning. My wife called Float NOLA and left a voicemail, and emailed them when I was brought to the hospital to reschedule. This was during March 2021 when New Orleans was still under a mask mandate and just receiving vaccinations due to Covid -19. The morning before our appointment, my wife called and followed up again to reschedule. The owner rescheduled our appointments personally and expressed that we could not get a refund but we could reschedule for a different day. The day we went in, everything was great. We were greeted hello and goodbye by the owner and not once did my wife pull out her credit card or signed for any payment authorization. The next day, my wife noticed a second charge for two additional floats by float NOLA. She immediately called and spoke with the owner. The owner expressed that the charge was "automatic" through their payment system and expressed that the payment go through "square" and would take two weeks to refund. My wife contacted the bank as well. Now months later, my wife was notified by her bank that Float NOLA did not in fact refund our money and sent a long letter about their "refund policy" and jibber jabber about 24 hour notice. The owner of this establishment is not only a thief but a liar. He was telling my wife one thing and did the complete opposite. When my wife tried to call and inquire about this once again and the owner hung up on her. New Orleanians and visitors beware. They will charge your card without authorization. The owner appears calm and welcoming, however; he is a wolf in sheep's clothing. Nothing but a prejudice con man and an excuse of a business owner. read more

I dont usually spend time to write reviews but this place deserves 5 stars. My friend and I visiting nola decided we wanted to get facials so we were able to book back to back appt same day. Cecil at the front desk was super nice, while I was waiting for my friend he let me nap in a massage room with a heated bed which was so relaxing. Lydia who did the facial was also very nice! she spent extra time with my extractions and was so thorough with the treatment, she has a very gentle and calming aura that made me feel comfortable and relaxed. This place is professional, clean and relaxing! Have not tried the other services but would definitely come again if I'm back in nola. A great time to relax :) read more

My boyfriend and I each got Groupons and found the process of working with Reset (Float New Orleans) very easy. Ashley was very friendly and helpful with booking the appointments and accommodating to our crazy schedule / travel plans without a problem. Our therapists were Jennifer and Allison who were very professional and gave great massages! Beautiful place to sit in, great artwork, super clean. The massage tables were super comfortable - more like a comfortable hotel bed with a heating pad. When I'm back down again, I will surely return. read more

Helpful staff especially Cecil he is just so sweet. Preferred the infrared sauna over the flot tank but will probably do it again for jet lag just not as my everyday routine. And they have great flavors of oxygen to help put some pep in your step after your relaxing hour. read more

This business must not be doing well because they are desperate to take your money. I called and made an appointment over the phone and was scheduled for a few days later. I then had a covid scare so I called the evening before the appointment (approx 20 hours before the scheduled time) and left a message that I needed to cancel. If they would have just called me back the next morning to say they were going to charge me bc they consider less than 24 hours a no show - I could've had a friend go in my place or figured out something so someone could've enjoyed it. Instead, a few days later I received an emailed receipt saying they charged my cc $240. I called them and asked how they charged me without my authorization and they said they could bc the policy is on the website. Well I never went on their website bc I called and made my appointment over the phone. He also of course could have told me this policy when making the appointment as most reputable spas would do. I also asked if he could let me reschedule and use the funds that he already charged me. He told me he would talk with his biz partner and call me back. Of course he never did so I called again to check the status. He told me the same thing again and of course never called me back. I disputed the charge with my cc company without success and these crooks got to keep my money bc the policy is on the website. They also told the credit card company during the dispute that I would be put on some list and won't be able to go to other spas in the city. I have worked in the luxury spa world for over 15 years as an esthetician at a four star/five diamond hotel. I started at the front desk in college and eventually became a service provider. In all my years I have never provided/received such terrible customer service and thoughtlessness when it comes to the way you should treat your guests, especially as a first time customer. It's obvious that I absolutely do not recommend Float Nola. read more

The overall ambiance and space are really wonderful. I enjoy the heated rooms with the tanks. Privacy is A+++ and you have plenty of space. The tank itself is easy to open and close and I love the pool noodle for your neck (I've floated at other spots and never had one and it's a game changer). Easy to book online and I look forward to trying more services! read more

This place was awesome !!! I care here for a girls spa day and not to mention it was my first massage experience! The staff and the massage exceeded my expectations! I felt so comfortable and relaxed while I was there. I will be back soon. Thanks for a great experience ! read more

I absolutely love this place! Everyone is so friendly and this place is clean, quaint, and absolutely beautiful. Cecil did a terrific job on my massage and Lydia gave me the most amazing facial! Thank you Flōt Nōla for such a great experience! I'll be back! read more

Writing a review because reviews matter to people trying someplace new. I found Reset Body & Skin, which seems to be a part of Flot NOLA, through Groupon. Checked reviews, which were good, so I bought massages for my husband and I. The reviews were right! Beautiful interior design that set the tone for calm. Lydia was so calm and kind in her demeanor, I felt like apologizing for my stressed out self. The treatment room was roomy and elegant, attention to detail was evident in the design. The massage table was well setup and generous in size, her oils were barely scented and her technique excellent. My husband had the deep tissue massage the day before and felt great the next day. My massage today was so calming and relaxing I could have fallen asleep. Will definitely schedule another. read more

the place was very clean, but the service and staff were disappointing, to say the least. i left avery detailed review on their facebook page, so i'll just give you the highlights: -unprofessional employees, didn't follow up on concerns listed on intake form, give me any kind of idea what the service would entail, weird comments made -door knocked on AND ANSWERED during my service. no acknowledgement or apology at all -employees had personal conversations in front of me as i was trying to relax should have known such a low price for a body scrub was too good to be true. stick to the floating, take yourself elsewhere to get decent spa services. read more