Cheap rents and responsive staff. Every time I've called about a maintenance issue (just 3-4 times…read morein 2 years) in the morning, they've fixed it by the time I get back from work in the evening. Don't increase rent after your first year - big savings in a rental market that seems to have increases after every single year. Pay at least one business day early and you save $10 on rent. While it's not much, it's better than nothing you get at most places for paying early. Never try to barge in unannounced and give proper notice a few days in advance of anything going on in the building. The houses are old, but so are 90% of the rentals in Ypsi (or Ann Arbor, outside of the insanely priced new developments). They're well maintained though. Small shop, so there's no guarantee you'll get a person on the phone when you call. Leave a message and they always return every message that needs returning. Definitely worth checking out.

I rented from Ken Hays Apartments for over 10 years, between two other apartment rentals. It was…read morelike night and day, and I learned my lesson: If I ever rent another apartment, it will be through Ken. Granted, the apartments aren't high-class, with amenities like pool or weight room, but I don't need that. It's a great deal with low rental rates.Apartments that are clean, renovated, and bug-free. A management team that is responsive to your problems and inquiries, and maintenance available 24/7. Best of all- if you don't ask for them to come by, they leave you alone, and give you plenty of advance warning when they have to visit. What more could you ask for?

They are very professional and accommodating. They respond quickly and promptly. Flo-Mar as a…read morecompany have been very gracious and understanding during communication about my situation and I am honestly so blessed to have worked with them.

Worst rental company in Ypsilanti. Janette sucks. Try three oaks or maus properties they're way…read morebetter.

I have lived at Cross St. Village for over seven years. It is a beautiful, safe apartment building…read more I plan on living here for many years to come. Come and see for yourself you will not be disappointed. Great place to live.

From the owner: Cross Street Village is located in a historical building of the Depot Town neighborhood. Our…read moreapartment homes feature 14-foot ceilings and 12-foot windows, giving them a very bright, open and airy feeling. The property features one and two bedroom homes.

I rented the same unit from J&S Management for seven years. On the whole, they were okay -- I mean,…read moremost landlords are shady crooks, so we're grading on a curve here. If I could've I would've given 2.5 stars. A few experiences of note that may help you decide if these are the particular shady folks you want to go with: 1) The worst experience I had here was undoubtedly when my fridge broke. They sent out one of the brothers, I believe Steve, to check it out. It was leaking like mad and wasn't staying cold. He cleaned out the filter and said that should fix it. It didn't, and I spent the next FIVE DAYS calling and emailing trying to get them to come fix it. I called the regular and emergency maintenance numbers. Nothing. It leaked tons of liquid everywhere and all my food in the fridge and freezer went bad. Finally they got back to me, didn't apologize for not returning my calls or emails for nearly a week, and never responded to my request that they compensate me for all the food waste because they wouldn't do their jobs. 2) I second all the complaints that they're impossible to get ahold of. Don't respond to emails or calls until days later. Generally just a hassle to get in touch. 3) I also had a few occasions in which they stated they were coming by for an inspection and didn't show. Once, I delayed a road trip because Greg (office manager) was supposed to come do an inspection of the water heater and never showed up. When I called him to see where he was, he acted surprised and like he didn't even remember scheduling the appointment. Overall, they just seem pretty disorganized. 4) Security deposit stuff. Oof. Honestly, I didn't expect them to give me anything because, you know, landlords. I did get about 1/3 of it back, but saw that they had charged me $200 to replace the carpet. That carpet, to begin with, was maybe worth a buck and a quarter -- the absolute cheapest, crappiest carpeting on planet earth. It went downhill FAST once we moved in, it was such abysmal quality. Before re-signing our lease for the second year, we asked if they could replace it, and got an email back saying that it should last 5-10 years. Never asked them to replace it again. Then they charged us for it when we moved out, even when I showed them the email stating they would replace it after 5-10 years (again, lived there for seven). Did I have dogs who probably made it messier than if I hadn't had pets? Sure. Was it in the best shape when I left? No, because it was absolute crap carpet and even though I shampooed it at least four times a year for the duration of my tenancy, it was still crap carpet. Maybe the charge was justified -- you can come to your own conclusions. 5) The timing of asking you to re-sign is BONKERS. My lease started in July, and I'd get an email saying I needed to re-sign by December in, like, October. Thankfully, they always let me extend the deadline until February or March because I was on the academic job market and never knew if I'd be staying in the area until spring. But yeah, I don't get it, and none of my friends ever had to re-sign so quickly. Annoying and unnecessarily stressful, IMO. 6) Good things: Jeff, the maintenance guy, is 10/10 awesome. Nice dude, competent, on the tenant's side. I think Greg is a nice guy as well and enjoyed talking to him. So overall... Meh? Like, you could probably do worse, but they're not good? I mean, I stayed there for seven years, mostly because it was fine enough and pretty affordable and I hate moving more than anything in the world. To me, this seems like your standard middling to poor landlord stuff. Besides the fridge incident, nothing too shocking or awful happened. Just mediocre quality all around, seemingly pretty disorganized, and hard to get ahold of. But, in my experience, livable. Hope this is helpful!

We made an appointment to tour an apartment and the leasing agent never showed up. He confirmed…read morewith my roommate a week beforehand, but not on the day of the tour. We tried calling their office phone number and the phone number on the leasing sign in front of the house, and nobody answered us.

There continues to be an issue with roaches and now swarms of gnats that plague the community, Now…read morethere seems to be issues with blocked trash chutes therefore filled up trash rooms, stairways riddled with dead bugs and flies, filthy and smelly carpeting at in common hallways. A small majority of the residents party loudly in the common arrival area of the entrance way and invite drug addicts and homeless people into the building and have been found sleeping in the laundry room on top of the heaters. When addressing issues with management, their solution is telling paying residents that if they aren't happy to move. The laundry room floor and the tops of the washers, dryers and trash can probably haven't been cleaned and sanitized in months, they were late in this cold weather to turn on the heat and it's a violation to use your stove to warm the apartment. The dog waste container outside is never changed unless a resident asks for it to be so. This place is going further and further into a ghetto minded mentality. THIS PLACE IS A DUMP, DON'T MOVE HERE.

They have a real problem with bugs and pests. Management…read moredoes nothing. They have a contract but he comes out infrequently and the manager is absolutely USELESS. They can't keep staff and your apartment will not get the attention it needs. STAY AWAY IT'S A DUMP PURE AND SIMPLE.

This place is no picnic.. Don't move here unless you are wired a third or plane old mentally…read moredisturbed. They don't tell you until you move in that your bed can't be at the window. The dresser can't block this tiny pill cord etc.. They steal packages from ups and FedEx. The managment refuses to have a room or area for packages in vase the tenant misses the arrival ups or FedEx

Stay away. Landlord sycodic and nerodic. She tends to see and hear things that aren't there and say…read morestupid stuff. Things like covering heat register will cause monoxide poison. Burned out light bulb is a federal crime. Post it notes on door knocker will destroy the door. If you have to say something to the office you have to keep saying it because they will say you never said that. Repairs take years. They would rather spend hundreds of dollars to cover it up and then blame you rather than just fixing the problem. Condition s are not that good for handicapped residents. Landlord lets her groupies hang out by the mail boxes so other residents can not get there mail. No one shovles snow out off parking places so you can get to your car. Grate if your disabled. No smoking by front door. Ok. But you are aloud to spit all over it and in front where you have to walk. Landlord thinks they can come in you apartment when ever the feel like it. They say they have the right to go through your personal belongings. They realy have problems with residents who lived here a long time and always pay there rent on time. The like short stay residents so they dont have time to figure out what management is doing illegal. Place is just a dump.

I was able to get my studio on N Adams quickly; two weeks before I had to vacant my current…read moreresidence. Mr. Beal responded to my emails the same day that I sent them. This was crucial as I needed a new apartment before March 1st. My studio is inexpensive and on the bus line. Jo S.

By far one of the worst realtor company to deal with, their staff is brutal. I have sent many…read moreemails to there personal work email address and to the main email and now it is over 5 days and No response back at all and questions I had about multiple places to rent and get no help at all. They have the worst customer service and communication and the owner does not care also. This is the 3rd different time trying to get help and nothing, just very lazy staff and a staff that does not care and when you are handicap and need to ask questions because there listings do not include any information for handicap people and it is so very sad and very Disrespectful. The GoBeal staff and the owner also are very disrespectful and discriminatory towards handicap and disabled people and they refuse to make ADA Accessible to things in the bathroom and I have reported them to the Michigan Attorney General and to ADA of America and to the Michigan Housing Authority also

I've lived here for a few years now, and been here through some changes in management. I'd like to…read moresay that throughout these changes, I've see improvement. And overall I'm happy with my stay here. The office personnel are very nice, and maintenance are friendly and work well. I feel that my rent is competitive, and any concern, are addressed right away. Thank you for making my stay here enjoyable. Please keep up the good work. WK Harbin

The customer service and entire team seem top-notch at first sight. Once I moved in and settled it…read moreall went down the hill, there were constant invasions of privacy from maintenance, he came and attempted to break into my apartment with no appointment or prior warning stating he was there to "fix the screen" (in the bedroom window) I followed him into the room and the screen was perfectly in place with no flaws so he left as he could tell I was furious, I had my dog never knew what his true intentions were attempting to break past the obviously occupied apartment as the hotel lock was in place. The leasing agent made up an entire email and sent it to me about how he was just there to do a planned scheduled maintenance run when there was nothing to do and not one warning about this entry date. She made up paragraphs acting like she was there when she was on one of her random days out of office.

I'm holding back on one star because I've only completed a few months with this company, but I've…read morehad good luck with them so far! We were scrambling to find a place before school started and before our last lease ended. We were looking for something a little more unique; less apartment complex, more apartment house. We had a few showings with a different company that had pretty outrageous expectations for deposits and a minimum credit score, so we passed on it and I got in touch with Barnes & Barnes. Mr. Barnes showed us a few places, and we ended up picking a small, cute apartment in an old victorian house pretty close to campus. Jessica, the receptionist, was super friendly every time we visited the office. Both her and Mr. Barnes have done a great job of remembering our names and things about us when we drop off our rent every month. Our apartment is also well-priced; we may even be getting a deal in the neighborhood we're in. The house is also impeccably maintained, and maintenance has been really good with handling any maintenance requests we've put in. The best part, though, is how things worked out in our favor. They were able to get us in well before the expected lease start date. Yeah, we ended up having to pay an extra months' rent, but they did change the due date monthly because of it, so I was pretty happy. They also let us have a cat without a "pet deposit" - just monthly pet rent, which I think is great because our cat is declawed and extremely well-housebroken - she's not going to cause accidents, so I didn't feel that we really needed to pay other places an extorbitant deposit. But I think the $20/month is totally reasonable.

*UPDATE May 2024: The tenants here are STILL dealing with package theft inside the building. This…read morestarted in 2021 and B&B has done NOTHING, even after receivng many complaints from tenants, not just me. This is an ONGOING issue which B&B has failed to resolve, years later! They send out emails with empty threats bc they dont want to pay for cameras to deter the thief.*

I've lived at the Corner House apartments for 2 years now and I'd live here for another year if I…read morewasn't moving cities! The management has been great. Every time I've emailed with a repair request, it's been fixed within 1-2 days. CMB is very responsive. Another plus is that FedEx and UPS have keys to the outer apartment door, so even though there's no one around to sign for packages, they will leave them in the lobby or outside your door - very convenient! The building is fairly new and still feels nice. The carpet and furniture is "college friendly" - pretty nondescript, but in Ann Arbor it's hard to expect otherwise. One potential downside is that the rent seems to have been raised quite a bit. I renewed my lease at my initial rental price, but I think they're charging $200-300 more a unit now, which seems a bit overpriced for what they're providing. The tenants are mostly young college kids, so it can get a little rowdy, but I've rarely had trouble with noise. Sometimes on Saturday and Sunday mornings there's evidence of undergrads in the form of trash in the common areas, but it's always cleaned up quickly. Overall, I've really enjoyed my time here. The management is nice and responsive, and you do feel like they care about the building and tenants. And the location is great!

CMB used to be a good company but degraded significantly in recent years. Since they hired Jenny…read moreresponses have been unprofessional, snarky, and just plain rude. The buildings are old and moldy and the rent is high. Maintenance request are not handled in appropriate time frames and Michigan law is regularly ignored. Maintenance staff has even gone through personal belongings and eats resident's food which is extremely disturbing, an invasion of privacy, and leads me to not recommend college aged women live in these units. The heat is turned off before the winter is over which lead to inside temperatures of about 50-60 degrees. Additionally water will be turned off for up to 72 hours without much notice. The trash is also always overflowing as CMB outsources it management to high school students which regularly miss pickups. They are often cited by the city for this issue. Lastly there are only two laundry machines (and one of the two is usually out of service) for buildings of 15 units with multiple residents in each units which leads to confrontations among residents. Despite many emails these issues are not addressed. Overall I would recommend potential residents find another place to live.