I am just finishing up a one-year lease term at Nob Hill and figured I should review it, in hopes that it will save some poor U of M students from paying $300 more a month to live in a slum closer to campus.
In my experience, Nob Hill has the most amazing customer service and safest community you will find anywhere for the price. I'm looking to sublease a condo when my lease here is up and I graduate because I can't find another complex in the area with comparable pricing that has such nice management. The people in the office are reasonable and don't infantilize you- once my rent check was a week late due to some strange actions by USPS, and they waived a late fee because of my history of on-time payments (ie. they really are not out to nickel and dime you). Another time, I went to them with a complaint about a neighbor's incredibly noisy after-hours copulation and that, too, was taken seriously with a good sense of humor and (obviously) addressed. Yes, if you want to live here, you will have to follow stupid rules like "curtains must be white on the side facing the window to maintain a uniform look." You may need a cosigner to meet the income requirements, despite having your cost of living fully paid by the University. But if you can get past these hurdles and annoyances, you will be grateful you aren't living in a slum. The physical condition of the buildings is, for their age, excellent. I live in one of four "treetop" units above the maintenance office and storage facility, and my apartment is in awesome shape. New carpet, newly renovated kitchen, new bathroom sink, new appliances. Be warned, the apartments are SMALL- mine is 390 square feet- although for $150 more per month than I am paying you can have 690 square feet. The closet space is not the largest, but I got custom shelving in my bedroom closet which is a great feature. I've heard some people in the normal buildings (not treetop) saying their neighbors are loud--- I've heard my neighbor once in the entire time I've lived here. My only complaint would be that living above the shop tends to be LOUD between the hours of 7 am (5 AM on snow days when they plow) and 6 pm, when the maintenance techs go home. Ventilation fans, grinding saws, slamming doors, and the plow directly behind my bedroom wall are not my favorite. HOWEVER, I am normally awake during the time that the noise is going on and mostly out of my house for school and work--- and when I get home at night, it's peacefully quiet. So I'd only recommend living in a treetop unit if you plan to be gone during the day and home at night when things are less chaotic.
The maintenance staff is fabulous. They respond within an hour every time something is wrong. When my truck battery died and I was sandwiched in between two parked vehicles, a maintenance tech actually pushed my car out of the spot and helped me jump it. I mean it, the maintenance is AWESOME and goes way above and beyond their call of duty to help residents and just be friendly and pleasant in general.
The washers and driers here stink. Save your money and go to the place on Stadium during off hours when they have discounts. However, your neighbors here are so nice that if you accidentally leave things too long in the drier, they will actually bag them and write you a nice little note before throwing their own things in (has happened to me twice).
Overall, I'd highly recommend Nob Hill. It's my favorite place I've lived in Ann Arbor, and I think it's the best value for the money. If it weren't for my woeful lack of kitchen counter space (partly my fault for choosing a small unit), or the fact that my boyfriend has moved in and we are cramped like sardines, I'd gladly stay.
EDIT: I was really satisfied with Nob Hill up until a few months ago, but I'm going to edit my review. The noise here is a serious problem, especially in the warmer months. I had to call in a noise violation on my neighbors last night, and I've also had to ask a neighbor to turn down his subwoofer because the bass was shaking my windows. Every day it seems there is some kind of a landscaping crew outside that works as slowly as possible, cutting large swaths of grass that should be done with pushmowers with teeny tiny weed wackers that make serious noise for hours on end. People who don't live here regularly walk up and down my deck, talking (or depending on the time of night, yelling) loudly. Every night around 4 AM, the train that goes through downtown wakes me up, tooting at EVERY single cross-street.
I wish I could say that I am just sensitive to noise, but my boyfriend grew up in a European metropolis, and he is having an extremely difficult time tolerating it as well. I try to stay away from home as much as possible, but for $770 a month in rent, I feel like I shouldn't have to. It's still a nice place to live, but make sure you are a hard sleeper or not sensitive to noise. read more