Cautionary Tale: I rode with Flixbus and had my life ruined On Sep 25, 20:30, I boarded on the Flixbus at the Berlin Central Bus Station bound for Zurich Central Bus station. In addition to my checked-in luggage, I had one small waistbag/fannypack that I wore on my body during the journey, which holds all the valuables including passport, wallet with 130 euros in cash, all credit cards etc. When the bus arrived at the destination, I got off to retrieve my suitcase but left my waist bag on my seat. On arriving at the terminal stop Zurich, I walked away from the bus to take the tram nearby. About 500 meters away, I realized I'd left my waist bag on my seat. I returned immediately, the bag was gone. The bus was already loading new passengers for a new trip since it arrived 2 hours late according to the schedule. I asked the new driver, he didn't speak English and simply did not care. The 2 drivers from Berlin were off duty and went to sleep, he told me. Since this bus arrived in Zurich late, it was already filling up with passengers for the next planned trip to Stuttgart. There were a few passengers on board and I asked them if they saw anything, they told me no. Since my seat was at the mid-bus entrance by the partition board, it's directly under the surveillance camera. I believe by reviewing the footage we can find out what happened. To this day, my legitimate request has not been answered. I called the service center of Flixbus in Germany right away and told them the whole incident, believing that in this mostly timely manner the bag can be found easily found without too much trouble. How wrong I was! The simple, automated line designed to pawn off passengers which the guy on the line, in his most indifferent tone, must have repeated a thousand times before goes, and I quote: submit the loss&found form! My 5 day trip to Zurich was naturally ruined. I made an official police report in Zurich with which I later returned to Germany as a kind of explanation for not having an ID when passing the border control. I specially mentioned the surveillance camera which could be used to discover the whereabouts of my bag. 5 days later I embarked on my return trip with Flixbus. It was a red-eye ride and I had to change midway for a train in Heidelberg. Due to the enormous stress and emotional fatigue endured thanks to the ruined trip, I left my suitcase uncollected when I got off at my stop. I soon realized the mistake minutes after the bus drove off and immediately called Flixbus help center, the only advice they provided was 'to ask someone you know to pick it up for you along the stops the bus will make on this trip'. I do not know anyone in those cities, to which he suggested to submit a loss and found form via their website and wait for the news, cause that's the best they can do, naturally. I came back to Berlin totally devastated. I'd submitted loss and found requests for both of my lost properties to Flixbus not only once, but three times in total, and each time they came back with the automated message: we're sorry, but we could not find your belonging. I'd paid a personal visit to their company, and the staff there, clearly underpaid and overworked, said there's nothing they could do. Nothing, not even a word of apology. The course of my life in Germany flipped 180 after the unfortunate ride with Flixbus. 2 months later, I had to leave the country for good since some documents I had was irreplaceable. I blame myself for the thrift, for having wanted to save 60 euros and made the poor choice, for not having done my homework properly beforehand. The ill reputation of Flixbus as an irresponsible, bloodthirsty company can be revealed a simple google search away, enough to discourage any penny pinchers to think twice before travelling the perilous road with them. read more

I am writing to formally complain about the unacceptable treatment I experienced during my journey on FlixBus 095 from Munich Central Bus Station to Klausen (Chiusa) on 8 March 2026. Details of the incident: During the scheduled stop at Innsbruck Südbahnstraße, Austria, the bus paused at a service station. The driver announced the break and explicitly allowed me to use the restroom for 5 minutes after I asked him in German, which other passengers can confirm. The driver was aware that I was going to the restroom without luggage and would return within the 5‑minute period. I bought a bottle of water at the station at 15:02 (transaction receipt available) and returned to the bus within the permitted 5 minutes, only to find that the bus had departed without me. Additionally, the bus left the Innsbruck stop earlier than indicated in the app (15:10). As a result, I was left stranded without my backpack, which contained my passport, wallet, and all my personal belongings. This caused not only stress and inconvenience but also restricted my freedom to travel, as I was denied access to my identification and financial means. This put me in a personally threatening and unsafe situation. I had no option but to follow the bus by taking a taxi. Another important point: FlixBus didn't mentioned in the ticket-related information that my action was prohibited. I did not expect this outcome. In addition, I called FlixBus customer service multiple times, but they could not provide any meaningful assistance. Instead, the lack of support only increased my frustration. Imagine racing a taxi after a FlixBus from Austria to Italy. I had to convince the taxi driver that I was not attempting to deceive him, with no money or ID on me, while speaking with the highly unhelpful FlixBus customer service. I had no option but to follow the bus by taking a taxi. Despite the fact that the bus departed minutes ahead of schedule, the driver's negligence forced me to arrange an emergency taxi from Innsbruck to Klausen, Italy, which cost me significantly. When we finaly intersected with the driver this was reluctant to give me access to my belongings. This situation has caused significant distress and financial burden, and I expect FlixBus to take full responsibility. read more

I have been travelling through Europe a lot in the past few years and I'm really glad that it's finally possible to travel within Germany by bus now. A fellow traveller highly recommended Flixbus to me and I found their connections perfect for a little trip through Germany so I planned an entire trip with Flixbus for me and my boyfriend. We stayed about 2 nights in each city, mostly in hostels and we also did some couchsurfing, so the entire trip was extremely cheap and one of the best travel experiences I ever had in Europe! Our experience with FlixBus was very positive. Everything worked out well and the tickets were so cheap :-) For my first booking I called the Flixbus Hotline for some help as their website is not available in English yet. Their staff was very friendly, helpful and could speak perfect English. + Very cheap tickets, snacks and drinks! + Our busses were all on time + Everything was extremely clean (I think they only have very new busses) + The drivers were great, very friendly and helpful + Free wifi + The transportation of our big backpacks was free + Service Hotline staff is great - Website is not available in English yet Here are the routes we travelled and the fares for one person: For the first part of our trip, I booked the tickets a few weeks in advance, so I managed to get the really cheap early birds fare Frankfurt Airport Cologne (5EUR) Cologne Bremen (13EUR) Bremen Hamburg (1EUR, yes! They had a special promotion or something and I got two 1EUR tickets, sweet!) Hamburg Berlin (8EUR) For the second part of our trip I booked the tickets only a few days in advance, so the cheapest tickets were mostly gone, but the full prices were still awesome (From Berlin to Dresden we took the train) Dresden Nuremberg (23EUR) Nuremberg Munich (15EUR) Munich Regensburg (11EUR) Regensburg Prag (23EUR) Prag Munich (33EUR) Munich Stuttgart (16EUR) Stuttgart Nuremberg (9EUR) Nuremberg Wurzburg (5EUR) Wurzburg Frankfurt (6EUR) I can highly recommend FlixBus and the whole route we took. Germany is a great country and it's now possible to easily travel from city to city on a budget :-) read more

I must express my profound disappointment with the recent experience I had with FLIXBUS. On the 8th of July, 2023, I, along with two other passengers, eagerly awaited the departure of the bus in České Budějovice. We arrived at the designated platform well in advance, but little did we know that this would be the start of a frustrating and unprofessional encounter. Fifteen minutes past the scheduled departure time, there was still no sign of the bus. To add to the frustration, the mobile application failed to provide any updates or notifications about a possible platform change or any other adjustments. As a result, we were left clueless and stranded, eventually causing me to miss a significant tournament I had planned for so diligently. The lack of communication and disorganization exhibited by FLIXBUS is unacceptable. As a traveler who relies on timely and accurate information, this experience left me not only inconvenienced but also with a considerable financial loss. I am genuinely concerned about the professionalism of FLIXBUS. The utter disregard for its passengers' time and schedules is deeply troubling. When customers make a commitment to travel with a company, they expect the same level of commitment in return. I am now seeking an immediate resolution to this issue. It is only fair that FLIXBUS compensates me fully for the trip that never happened, booked under reservation number 3090140303. Furthermore, I believe it is essential for FLIXBUS to take responsibility for its lack of communication and ensure that proper measures are implemented to avoid such situations in the future. In conclusion, I strongly advise fellow travelers to think twice before choosing FLIXBUS. This experience has left me with a bitter taste and has shattered any trust I had in the company's services. I hope this review serves as a warning to others, and I implore FLIXBUS to address this matter promptly and professionally. read more

On April 28, 2024, I traveled from Paris (Bercy Seine) to London (Victoria Coach Station) via a FlixBus service, with a departure time of 10:15 (Paris time) and an arrival time of 18:55 (London time). My booking reference number for this particular trip is 315 443 4163, route 700. Unfortunately, upon my arrival in London, I realized that I had inadvertently left my suitcase in the luggage compartment of the bus. The suitcase in question is a medium-sized black one with four wheels, displaying some minor scratches, and branded "Newcom." Immediately upon recognizing my mistake, I hastened back to the station within a mere 10 minutes, only to find that the bus had already left. Despite my swift actions to retrieve the suitcase, which included visiting the station on the evening of April 28 and again on April 29, as well as lodging a report with FlixBus's lost and found department (report reference number: 37302145), there have been no updates or leads regarding its whereabouts. It has now been more than two weeks since my first contact with the lost and found service. The inability to find my suitcase, which was left in the luggage compartment of your bus, for such an extended period is unacceptable. This lack of professionalism on your part is simply unacceptable. I vividly remember the driver who operated the route and have provided all relevant details. Despite suggesting the possibility of contacting the bus driver, FlixBus declined to do so, citing privacy concerns. While I acknowledge my own error in leaving the suitcase behind, I am profoundly dissatisfied with FlixBus's approach to resolving this matter. I believe the company's actions--or lack thereof--could be construed as negligence. Consequently, I am considering taking legal action to address this situation. read more

Ich studiere in München und besuche an den meisten Wochenenden meinen Freund in Nürnberg. Vor allem auf dieser Strecke, aber auch auf ein paar anderen habe ich den Flixbus jetzt schon einige Wochen lang ausgiebig getestet und bin total begeistert! Endlich gibt es eine tolle, günstige Alternative zur Bahn. Und auch Mitfahrgelegenheiten muss ich jetzt nicht mehr nutzen. Da hatte ich in letzter Zeit auch nicht mehr so Lust drauf irgendwie. Meistens steht der Bus in Nürnberg oder München schon lange vor der Abfahrt bereit. Bis jetzt habe ich nur ein mal eine Verspätung von ca 25min erlebt. Da kam dann kurz vor der geplanten Abfahrt eine Benachrichtigungs-SMS, dass der Bus verkehrsbedingt 20min Verspätung hat. Das geht für mich absolut in Ordnung und der Service mit der Benachrichtigung ist klasse. Das gratis Wlan auf der Fahrt nutze ich sehr ausgiebig mit dem Laptop zum Surfen und Arbeiten. Ab und zu ist auf der Autobahn mal kurz das Signal weg. Läuft aber sonst ziemlich schnell und war bis jetzt in jedem Bus verfügbar. Die Busfahrer waren bis jetzt immer sehr freundlich und an der Fahrweise hatte ich noch nie irgendetwas zu beanstanden. Die Busse waren alle sauber und neu. Solche komfortablen Sitze mit so viel Beinfreiheit hatte ich bis jetzt im Bus vorher noch nie. Die Ankunft in München war immer pünktlich, meistens waren wir sogar ein paar Minuten vor der geplanten Ankunftszeit am Ziel. Ich bin absolut zufrieden mit dem Fernbus Service von Flixbus und auch viele Freunde und Bekannte von mir haben immer nur gute Erfahrungen gemacht. Ich hoffe das Netz wird ganz schnell weiter ausgebaut, dann kann ich bald komplett auf die Bahn verzichten. read more

Freitag war meine erste Fahrt mit Flixbus fahren. Gebuchte Strecke Berlin - Leipzig. Keine Frage: der Preis ist erschreckend günstig. Ich nutze sonst die Konkurrenz und zahle mehr. Das werde ich wohl auch in Zukunft wieder machen, denn für die Fahrt mit Flixbus brauch man Nerven. Der Buchungsprozess war nicht ganz einfach. Telefonisch reservieren geht ja wohl nicht. :-( Der Bus war pünktlich. Das Gepäck wurde einfach nur in den Kofferraum gepackt. Es hätte sich unterwegs an jeder Haltestelle also jeder bedienen können. Die Dame vom Check-in war freundlich, sah aber aus, als sei sie einem Manga entsprungen. Ein Bisschen dezenter wäre schon ok... Im Bus waren alle drei Reihen etwa Müllsäcke an die Armlehnen gehängt worden. Zur Erinnerung: letzten Freitag waren gut 25 Grad und der Bus kam wohl aus Rostock. Mit anderen Worten: es müffelte. Alles nicht so schlimm, dachte ich. Bis die Busfahrerin im breitesten Bayrisch ansagte, dass man sich anschnallen sollte und wenn nicht ist das unser Problem. Sie zahlt das nicht. Ein Einfaches: "Bitte schnallen Sie sich an." hätte gereicht. Was dem Fass aber den Boden ausschlug war, dass im Klo bewusst kein Toilettenpapier mehr ausgelegt wird. Die Leute werfen es immer in die Toilette, die verstopft dann und deshalb hat die Firmenzentrale gesagt das machen wir nicht mehr. (Ist das nicht eigentlich Nötigung in einem abendländischen Land???) Wlan - Fehlanzeige. Getränke, Snacks - gab es nicht. Dafür eine Pause von 30 Minuten am Rasthof Fläming. Insgesamt dauerte meine Fahrt damit fast 3 Stunden. Da ist auch der Preis von 9 Euro nicht gerechtfertigt. Sorry, aber ich geh wieder zur Konkurrenz. read more

my trip with you guys has turned out to be one of my worst traveling experiences ever! Been on a bus from hell from Barcelona (what's the worst smelling toilet you ever smelled? For me flixbus N710 towards Düsseldorf) got physically sick of it and I'm a bartender used to cleaning horrible toilets!!. Plus I now stink sooooooooo bad that other passengers won't come close and probably think I'm incontinent so yeah feeling great. As cherry on top I booked a ticket for 40 minutes after arrivel in Amsterdam since you guys are never more than 30 minutes late but now am delayed again and send a message on Facebook about my connection. And it seems that you guys are not responsible for me missing my transfer in Amsterdam because of bs reason the nice girl (Linda on facebook) had to give me. So we go from boasting about being on time to not taking responsibility for a 40+ minute delay on a 3 hour and 40 minute trip (assuming my math is correct and I miss the flixbus in Amsterdam) boasting about service where you straight up endanger people (yes the ride were a boy got a seizures from the smell) and your bus drivers (both) did nothing! Tought BHV (dutch for company first aid) was something they would need as well but you guys are welcome since I have mine and together with some passengers could stabilize the guy and see him off in a ambulance. Oh and please stop advertising that you have wifi now in my 7th flixbus in 8 days and only one had (sort of) working wifi. So here is what I would like. Man up and take responsibility! Signed by a sad and very sick customer read more

Hier frische Geschichte darüber, wie ein Flix-Bus-Fahrer mit Fahrgästen umgeht... Gestern bin ich mit dem Bus 051 aus Düssi in Berlin angekommen, der Fahrer ist unten beim Gepäck mit anderen Passagieren, ich hab keins - also bin vorne ausgestiegen und losgegangen. Da merke ich, dass ich den Regenschirm im Bus vergessen habe. Schnell zurück zum Bus (der Fahrer sagte vorhin, er muss gleich wieder los fahren, bitte schnell aussteigen und eigenen Abfall mitnehmen - was ich freundlicherweise auch getan habe). Nun stehe ich vorne auf der unteren Stufe und will weiter nach oben, merke dann den Fahrer, der steht auf der oberen Stufe und will nach unten. Mein Fehler war, zugegeben, dass ich als - a.Fahrgast b.eine Frau 50+ und c.schlecht von der Stufe rückwärts zurück nach unten kann - irgendwie erwartet habe, dass er einfach einen Schritt zur Seite macht und mich die 2 restlichen Stufen rauf steigen lässt. Was aber dann in sekundenschnelle passiert ist, hätte ich mir nicht im Traum vorstellen können. Der Fahrer lässt mich nicht nur nicht rauf kommen, sondern er geht noch eine Stufe runter, somit steht er jetzt dicht vor mir, legt seine beiden Hände auf meine Brüste und schubst mich mit physischer Gewalt aus dem Bus raus, sagt dabei eiskalt: "ich zuerst" ! Wie ich den Balance halten konnte und nicht rückwärts hingefallen bin, weiß ich gar nicht. Aber den Schock und die Wut spüre ich auch jetzt noch. Ich musste den ganzen Weg vom ZOB nach Hause weinen. read more

I used FlixBus to get from Ljubljana to Zagreb and then Zagreb to Budapest, and was very impressed with the service. Both buses had a good wifi connection for the entire trip, and both had bathrooms on board. The Zagreb-Budapest trip was a longer one (5 hours) so they also had food and drinks available on the bus to purchase and stopped us at a cafe halfway through in case anyone was hungry. While the bus trip was better than I anticipated (especially because the cost of the tickets were cheaper than anything else I had seen), but how they deal with cancellations and changing tickets is actually why I wanted to write a positive review. On the day of our trip from Ljubljana to Zagreb, we found out we needed to get to Zagreb earlier than we thought so we could drop off our luggage at the bus station luggage hold before it closed. FlixBus had an earlier bus to Zagreb that day, and we were able to cancel our original tickets, get a voucher for the full cost of the original tickets we cancelled (sent to me immediately by email), and then use that voucher to book the new time, all of which was incredibly easy to do on the FlixBus App through the "rebook" option. They also allow mobile boarding passes (also through their app), which was great because so many bus companies require a printed ticket which general isn't possible when you're travelling and don't have access to a home printer. Overall, I would highly recommend FlixBus! read more

Flixbus ist doch eine peinliche Firma Ich habe eine Fahrt von Düsseldorf nach Dresden gebucht. Ich habe mit Absicht den letzten Trip gebucht um den Tag in Dresden auszunutzen. Am nächsten Morgen musste ich um 9:30 arbeiten. (Anfahrt : Sonntag 23:15 Dresden- Montag 07:40 Abfahrt in Düsseldorf) Alles ging cool los, bis ich die erste Sms bekommen habe , dass der Bus 1st 50 Verspätung hat. Kein Thema, kann es passieren! Doch jetzt fing der Albtraum erst an. Jede Stunde, bis 5:35, wurde eine SMS verschickt , inder der Bus einfach immer um eine Stunde verschoben wurde. Ich versuchte mehrmals die Hotline anzurufen um mehr Informationen zu bekommen, aber niemand ist dran gegangen. Nach der 7 Sms in der Nacht, ist der Bus endlich angekommen (ungefähr 6 Stunden Verspätung). Leider nicht am gewünschten Zielort Duesseldorf sondern in Leverkusen. Dort wurden alle Mitfahrer ohne Grund und ohne Hilfe einfach Rausgeschmissen . Die Begründung: ''Der Trip ist in Leverkusen vorbei". Nachdem ich mir ein extra Ticket der Bahn bis zum Hbf Düsseldorf gekauft hatte, erreichte ich diesen um 14:40 (7 Stunden später von der vorausichtiliche Zeit). Erstaunlicherweise bekam ich heute eine Email von Flixbus: ,, Sie bekommen wegen der Verspätung eine kostenlose Fahrt mit Flixbus´´. Einfach Peinlich, niemand hat uns eine Erklärung bzw Rückmeldung gegeben, als wir es gebraucht hätten. Danke aber ich fahre nie wieder mit diesem Unternehmen. read more

I had the worst travel experience of my life with FlixBus. My trip started at the Miami Beach (Newport Beachside) stop, which was already a confusing and poorly marked location. The signs could easily be mistaken for the hotel's shuttle, and the lack of clear instructions in my confirmation made things worse. The bus passed right by me at the stop while I was standing there with my luggage! Determined not to miss my trip to Orlando to meet my family for our Disney vacation, I had to chase the bus down in a car and catch up to it at a red light. When I approached the bus, the driver immediately started screaming profanities at me, addressing me in the most disrespectful and racist manner, calling me by my skin color and using offensive names. It was shocking and humiliating. I felt incredibly unsafe, but I had no choice but to get on since I had already paid for my ticket. I had even paid extra for a seat upgrade, but when I found someone else sitting in my assigned seat, the driver refused to assist me. His hostility throughout the experience made me feel completely unwelcome and uncomfortable. FlixBus's lack of professionalism, accountability, and basic human decency is appalling. I would never recommend this company to anyone, especially if you value respect and safety. Avoid FlixBus at all costs! 1/5 stars, only because 0 stars isn't an option. read more

Had a horrible experience with Flixbus!!! I was supposed to board the bus around 1am at the airport in Amsterdam. First the bus was late (which is understandable) but then when the bus finally arrived and I was trying to get on board my printed ticket or the ticket sent to my email would not scan. I showed both my printed ticket and the ticket on my email and everything was okay but for some reason my name was not in their system and they would not let me board the bus. I was trying to reason with them but I was told there must be a problem with the payment and still they would not let me on the bus. So I slept at the airpot in Amsterdam while trying to figure out what to do. It has now been a month and I have emailed flixbus 4 times. After the 1st email I got a reply a week later telling me to explain the situation better because they could see that my name was in their system. I replied to this email with and got a reply blaming me saying that I had missed the bus because it was late and other people had boarded the bus. Since then I have emailed them 3 times and have not heard anything back! I decided to share my experience in case people are trying to decide between bus companies I would say do not choose Flixbus unless you want to be left stranded somewhere in the middle of night and not receive any help regarding it. read more

Ich reise grundsätzlich viel, auch mit Fernbussen seit Einführung. Meistens reise ich dabei mit MeinFernbus, aber da es zu meinem Reisezeitpunkt billiger war mit dem Flixbus nach München zu fahren, wollte ich ihn einmal ausprobieren. Vorteile: + er war pünktlich losgefahren + wenige Mitfahrer, viel Platz Nachteile: - bei der Buchung gab es einige Probleme, da ich umgebucht habe - einen höher wertigeren Gutschein als der Fahrtpreis wird nicht angenommen! - Umbuchung kostet pro Karte 3 Euro - Verspätung von 45 min bei Ankunft - leider Gepäckstück vergessen im Bus, Kundenservice reagiert seit Wochen nicht auf mehrmaliges Anschreiben und Telefonhotline nimmt nicht ab; nach etwa 10 Versuchen aufgegeben. SEHR ÄRGERLICH Besonders ärgerlich finde ich den Service von Flixbus. Nach mehrmaligem Anschreiben und Anrufen habe ich bis jetzt, nach ca. 2 Wochen noch immer keine Rückmeldung erhalten ob mein Gepäckstück gefunden wurde oder nicht. Auch die Buchung dauerte statt wenigen Minuten Tage aufgrund des bereits genannten Gutschein-Problems! Schließlich durch das Personal gebucht. Wenn es geht, werde ich in Zukunft definitiv versuchen eine weitere Fahrt mit Flixbus zu vermeiden! Lieber zahle ich 2-3 Euro mehr und bleibe flexibler und habe auch einen guten Service! read more

I'm absolutely disgusted by the experience I had with FlixBus and the way they handled my complaint. A few days ago, while waiting at the Broxden Park & Ride, I mistakenly boarded a bus headed for Aberdeen. The driver's reaction? Completely rude and dismissive! Instead of a polite response to a simple question, I was met with a condescending and aggressive tone, embarrassing me in front of other passengers. And when I reached out to customer service to report this unprofessional behavior, I received a generic, computer-generated response that did nothing to address the issue. Clearly, FlixBus doesn't care how their customers are treated. I've used FlixBus multiple times in the past, but let's be honest, the only reason I tolerated their poor service was the cheap price. The internet never works, the toilets are often out of service, and the buses themselves are filthy. I could overlook these things for a budget-friendly trip, but dealing with rude, disrespectful employees is where I draw the line. I've deleted the app and will never use FlixBus again. If you're traveling in Scotland, I highly recommend Ember, which offers a far better and more professional service. Do yourself a favor and avoid FlixBus--it's simply not worth the trouble. read more

Ich habe noch nie so einen schlechten Kundenservice erlebt! Der Bus hatte 5 Stunden Verspätung, weswegen ich mit dem Zug fahren musste. Allein das war schon fast 10 Euro teurer (und auch nur weil ich eine Bahncard habe) als ich eigentlich für den Zug bezahlt hätte. Trotz dieser massiven Verspätung wurde mir der Busticketpreis vom Konto abgebucht!!! So etwas geht überhaupt nicht! Auf meine E-Mail kam keine Reaktion, obwohl ich diese schon vor 2 Wochen geschrieben habe. Auch per Post habe ich den ausgefüllten Beschwerdeantrag verschickt - wieder keine Reaktion! Das ist so unmöglich, der Kundenservice hier ist schlechter als bei der Deutschen Bahn - und das soll was heißen! Nachdem ich heute die Hotline angerufen habe und endlich mal durchkam, wurde mir nur gesagt, dass das 4 Wochen dauert bis ich eine Antwort bekomme und man konnte mir nicht einmal versichern, dass ich das Geld zurückbekomme. Ich finde dieses Verhalten so unverschämt! Ich kann nichts dafür wenn Flixbus täglich 2000 E-Mails bekommt! Das ist doch keine Entschuldigung! Wenn ich das Geld nicht bald wieder bekomme, werde ich künftig völlig auf den Flixbus verzichten! Da ist man ja selbst bei der Bahn besser aufgehoben - hätte nicht gedacht, dass ich das mal sagen würde! read more

FLixBUS hires racist bus drivers. DO NOT SUPPORT THIS COMPANY Wir sind mit dem Flexibus zum Flughhafen Berlin gefahren und von dortaus in den Urlaub geflogen. Wir sind zurück aus dem Urlaub gekommen und wollten nach Hause mit dem Bus. Wir haben bei der Bushaltestelle mit einer ausländischen Familie gewartet, die auch kleine Kinder hatten und als der Bus ankam und die zwei Busfahrer aus dem Bus gestiegen sind, haben die gleich zu der ausländische Familie gesagt: Sie fahren nicht mit dem Bus. Ihr Argument war, dass ihre Kinder einen Kindersitz brauchen und forderten, dass nur Kinder, die älter als fünf sind, können ohne Kindersitz mit dem Bus mitfahren. Die beiden Busfahrer haben denn gesagt, dass diese Info auf dem Flexibus Website stehen...Was da auf dem Website steht ist das Kinder bis drei Jahre alt müssen eine Kindersitz haben. Weil wir versucht haben, die Famile die weder Enlgisch noch Deutsch sprachen zu verteidigen, durften wir auch letztendlich nicht mit dem Bus fahren. Welcome back to Germany! Ich kann nur Flexibus empfehlen wenn Sie eine Firma unterstüzen wollen, die Ausländer feindliche Busfahrer einstellen. read more