The only reason I gave 1 star is that the bus arrived on time for both our departure and return trips. Unfortunately, the overall experience was very disappointing, mainly due to the drivers--especially the one on our departure trip from downtown Toronto to Niagara Falls. His behavior was rude and unprofessional. My wife and I paid extra for 'first class' seats to have the additional legroom I need as a tall person. However, when we boarded the bus, we found the driver's personal belongings in our reserved seats. When we showed him our tickets, he not only refused to acknowledge our rightful seats but also made a scene in front of the entire bus, saying things like, "I hate first class," and "Now you have to sit behind me," as though we had chosen to inconvenience him. We only wanted to sit in the seats we paid for. Reluctantly, we moved to the seats behind the driver, which were less comfortable. To make matters worse, the driver watched the news on his phone, which he had propped on the steering column while driving. This was extremely unsafe and made the experience even more unsettling. Our return trip back to Toronto was better but still unsettling given the driver tailgated and beeped at other drivers the whole trip. We did not have any luggage but we saw him throw other people's luggage around in the storage space under the bus. I was deeply disappointed by this experience overall and will not be using this bus line again. read more

Worst experience ever. The tire on the bus broke on the highway so we waited for 2 hours to get fixed, with the police and servise support, so i missed my first connection and i had to buy another ticket. When i asked them for refund, they just lie that the bus was on time for my connection. I will never use Flixbus again. read more

They will change pickup locations without any notice. I had been taking the same bus at the same time for months, and it simply did not show up when I tried to take it. I was standing at the bus stop confused with several other people who hadn't been waiting for hours. When I called customer service they were pretty rude and short. I've also seen a bus driver yelling at people for waiting at the incorrect bus stop, which didn't really warrant yelling at people. Not great that they hire unhinged bus drivers. read more

Wrong Pickup Location- Missed Bus FlixBus Toronto to Ottawa route changed their pickup and drop off locations, but did not change the address on January and February email confirmations. My party and 2 other passengers were at the 265 Iris St IKEA location, and we missed our 1.30 pm bus that left from Walmart, Gloucester Centre. We needed a $20 Uber and had to buy new tickets ($133) for a later bus from the correct stop. The driver forced us to buy new tickets or get off the bus. FlixBus and their operator Gallexy are badly managed and are a scam. Avoid FlixBus and Gallexy Inc. in Canada, you have been warned. read more

I honestly don't know where to start. Do I start with the incredibly rude driver? Maybe that we weren't able to sit in the seats we reserved? How about the fact that there was no toilet paper or paper towels in the restroom? I know. WE ENDED UP IN GENOA! When we arrived we asked one worker, who ended up being a co-driver, if we were at the right place. He did not speak English, which is fine. I showed him my phone with the reservation and he motioned to see the other driver. The other driver was so incredibly rude. Again, he did not speak Engilsh, which again, is fine. However, when I tried to show him my phone he just "shewed" me onto the bus, so we took that as confirmation that we were on the correct bus. We loaded our bags into baggage area, boarded the bus, and headed to the front and the very specific seats I paid extra to reserve. Knowing we were driving through the Alps, we very specifically wanted the front row seats so we would have the best view. We had wanted to leave earlier, but those seats were not available, so we chose a later bus so we could get those front seats. However, as we arrived at what should have been our seats, the bus drivers' stuff was on them, and another passenger told us we weren't allowed to sit there. When the driver boarded, I tried to explain that we had reserved those seats but I basically was motioned to sit down. Looking at the seat labels, on this bus the front row was row 0 and the row behind that was row 1, the row we reserved. However, the seat map on the website clearly showed row 1 as the very first row. This is 100% false advertising. So we took our seat and began to enjoy the ride. A couple of hours into the trip, I needed to go to the bathroom. As I sat down on the toilet, I realized there was no toilet paper nor paper towels. Well that sucked. Let's just say I'm glad I was wearing socks and only needed to pee. So we eventually stop in Turin, our destination. However, I don't see "Vitorio Emmanuele" on any sign, which according to our reservation, is where we are to disembark. Again, I try to ask the rude driver if this is where we should exit, and he shewed me back onto the bus. So my assumption is that there is another stop in Turin and that one is ours. Well, about an hour later it was apparent that there was not another stop in Turin and based on another passenger's conversation with the driver, our next stop was Genoa, another 4 hours away. Cue a rush to notify our hotel in Turin that we would not check in until the following night as we didn't want them to cancel our reservation. Definitely not happy that we're paying for a hotel room we won't stay in. We then had a mad search for a hotel room in Genoa. The worst part of this was that the bus never stopped. 8 hours and we were unable to use a proper restroom (you know, one with toilet paper) and more importantly, 8 hours without the opportunity to get food or water. Luckily, we had a couple of bottles of water with us and some snacks, but my husband is diabetic and this situation could have been very, very bad for him. read more

booked bus, took payment 3 times, customer service said id probably get my money back - when I raised another query I was told most people would say thank you for the advice rather than asking for more clarification. then the bus drove straight passed and missed our stop leaving 2 women in a bus station at 1.30am (bus had already been delayed). no customer service available on the weekend despite what the website said. Made me miss an important family event and are currently refusing to refund despite me being more than £300 out of pocket for their non-existent service. avoid like the plague. read more

Flixbus is a rip off!!!! I was delayed my ride services by 2 mins and I called to reschedule my ticket or cancel my ticket for a work trip. The reschedule cost $200 plus dollars to change the time from 12A.M to 5A.M ,so the total would've been $435 (a flight price ) for a Sunday, midnight ride . Then I asked for a refund , they took $172 and refunded me a voucher per their policy So they basically just robbed me for my funds !!!!! I wouldn't recommend this service . It's literally highway robbery !!!! I Will Never use this service again !!!! read more

Zero stars. I had a return ticket from London Victoria Coach Station to Manchester Shudehill Interchange. The bus broke down an hour into the journey and we were stranded. Everyone had to find their own way home. No bus replacement, no assistance, etc. When I contacted customer support regarding my refund for this, they are so daft they're telling me that my bus from "London Finchley Road" reached its destination. Excuse me, please don't me that their staff don't have the brains to look at records properly and make sure they have all the details about a customer's journey when the customer asks them for assistance? Nice ploy to avoid refunds for their mistakes. Employs people who know to gaslight and can't check details properly. Absolute bullshit. read more

If I could give ZERO stars I would! This is a sham company with shady business practices! I booked a return bus trip for 2 outside of Seattle, USA. The route was then washed away by record flooding. I called them as soon as I heard. They told me there were no alternate routes available, so I could call on the morning of ride to cancel for a full refund. They had to verify daily that the route was closed -even though it was national news and posted on Washington Department of Transportation that the highway was closed and would not be fixed for months. So I booked alternate transportation and called them back on the morning of my planned travel. They then told me that they could not verify the information (even though it was National NEWS and availabe online) and that they would not cancel or refund me. The representative was rude and even laughing -HORRIBLE CUSTOMER SERVICE. I've now seen hundreds of horrible reviews, I wish I would have seen prior. I WILL NEVER BOOK WITH FLIX again and you shouldn't either. read more

I took outbound and inbound trips London Victoria - Amsterdam Sloterdijk, Route N814, on Tue 22 and Wed 23 July, which coincidentally (but it is relevant) were on the same coach, 42F4 (Polish licence plate OP 5902 T). There were already inconveniences on the outbound leg as there was no power to the power points in my seating row, and there was no working internet on the coach, a major inconvenience. But this was as nothing compared to the return leg, which had major problems exacerbated by a crew whose attitude and lack of professional standards were wholly unacceptable. First, of course, there was again the power issue (though I was in a different row this time!) and still no internet. But then the crew did NOT check or scan passports or ID cards on boarding, something that may have prevented the later issue I will detail. We left Sloterdijk 24' late. Much time was wasted on extended breaks en route to Calais so that by the time we reached Antwerp we were running 31' late, Bruges 35' and Calais 40' late. Had the basic checks been taken at Amsterdam and had we arrived at Calais on time, the next problem would not have turned into the crisis it became, because we would have had time in hand. A passenger was detained at the UK Border control in Calais and after a certain period of time had elapsed with no active updates from the drivers to the passengers, we were told not to worry, we'd still make it for the 02:30 DFDS ferry. The coach SHOULD therefore have proceeded to the embarkation point so that IF that passenger was released in time, they could rejoin the coach - but if not, Coach N814 could still make the ferry. In any event, there were many other later Flixbuses after ours that could have taken that passenger if they were released later on... It was not until much later - after the 02:30 ferry had sailed - that the driver admitted we'd missed it and he had no idea when the next ferry was. When we moved from the Border Control to the embarkation point, we were then told we'd been rescheduled onto "the next ferry", the DFDS at 06:05. But this was not true, it was not the next Dover ferry - there were ferries at 03:45 (Irish) and 04:30 (P&O), both with available space, that we could have taken, but our driver seemed unwilling or unable to actively pursue this possibility. (It would not be the case that Flixbus is only using DFDS ferries, because on the outbound leg, we sailed with P&O.) Consequently, we sailed on the 06:05. On reaching Dover, the driver only arrived at the coach after all the passengers, then had a problem unlocking, adding to the tensions that were already running high. We disembarked at 07:00, 4 hours late, therefore hitting the peak rush-hour traffic in London and arriving at Victoria at 09:32 (scheduled time was 05:35), with NO apology from the crew. The driver took numerous wrong turns, ignored queue lane rules, went up dead ends and made U turns as we approached Victoria, adding to the delay and stress. I sought a full refund of the full inbound leg ticket and my missed scheduled onward train to my destination, but Flixbus refused any refund or any compensation. BE WARNED. read more

Horrible customer service. Do not use !!! Staff rude and unhelpful. God help you if you are seated not far from toilets, it really stinks. Pay a bit more and get a competitor. read more

Poor customer service. Paid for a trip from DC to New York. Missed the bus due to misinformation and they won't refund or credit the fare. Flix misinformed me by saying for nearly an hour after the scheduled departure it had left on time, when in fact it was delayed 94 minutes. Believing it had left on time and that I had somehow missed it, I took a different bus. read more

For a Brussels to Bruges day trip, We order tickets with Omio and i guess if you order directly through flixbus then the seats are assigned, but there was no way to know that until someone came to claim their seat. The station locations were confusing and drivers not very helpful either. read more

horrible experience. flexible bus delayed 3 times. original bus was supposed to take off at 1120 then to 205 get to bus station 15 min early. was told bus took off. cost of 2 uber trips 3 long phone calls and bad customer service nothing was done for me. nothing for my time money and stress because this company does not know how to keep a schedule. missing work tonight boss is mad might lose my job and this other bus that was assigned to me is 2 hours longer. greyhound should have never sold. read more

Horrible customer service and buses. The address laid us to the wrong location and the people pretending they did not understand how google worked. Bus also didn't have air horrible. Just book greyhound directly. Or one of the luxury buses. read more

Bus was over 20 minutes late. Driver was rude and didn't even apologize. Customer service didn't care. DO NOT USE THIS SERVICE

This review is on the bus driver we got from Houston Tx to Mobile Alabama on 06/27/25-06/28/25 .Since the first moment we meet with this person he was a very rude guy, he didn't help us or explain us how to put our luggage in the cabinets and starting yelling at us like LITERALLY YELLING!!! He was very impolite specially with people that didn't speak English and even when I tried to help by translating he responded to me "the question was in English".After that every time we did something he didn't approve he will be yelling at us and giving us attitude. He even threatened a non English speaker guy to call immigration on him.I do understand that it might be frustrating that people don't understand or follow directions but there are always better ways to communicate.He also had the audicity to communicate us that he was speeding up so we can arrive earlier read more

FlixBus ignores EU passenger rights - report them to ECC if you've been denied compensation

I tried to modify or refund a reservation. I did this ahead of time on the site. It wouldn't allow me to. When it transfered me to a live agent I was on hold then eventually disconnected without talking to anyone. I had to order another ticket. I was denied a refund on the 1st ticket despite me following there 15 minute before policy. I also used the online chat before being disconnected from multiple calls. This is a scam to keep refunds entitled to customers. Should start a joint lawsuit.​ read more

I would give them ZERO stars if I could. They are the WORST!! Customer service here is almost non-existent. I purchased a bus ticket for my daughter, and they missed her stop, and left 15-20 college kids in the middle of nowhere or offered to take them 1.5 hours to the next busstop. When I asked for a refund for this ticket, they told me that they show no record of missing the busstop and stopping 7 miles past the busstop to let the students off the bus, leaving them stranded. I have exact records of this trip on our life360 app and still said there is no proof. Guess I will be calling the police to get their report since the cops were called to this exact location. Seriously - STAY AWAY FROM THIS COMPANY!!!! read more

The Eugene-Seattle route is not safe for college students. The man sitting net to our daughter said something about stabbing and asked if she was a scaredy cat. He followed her off the bus even though I was in a chat with Flixbus while she was on the bus and the company assured me that the incident was being reported. She had to call 911 as she was running away from him. We will NEVER use this service again. read more

The bus kept getting delayed and made stops that were not on the itinerary. It was unsanitary on the bus as well.

bus was very late. we called after it was 10mins late, we were told it will be 30mins late. we called again after 30 mins and that's when we were told the bus left 75 mins late. I guess this review is both for their customer service and then the bus itself. read more

The driver has a serious mental issue. Right from the get-go, he became verbally abusive. I am currently on the bus, but I'm concerned about my safety. I'd hate to see his reaction in a road rage situation. The bus in question is 040 from Garmisch-Partenkirchen to Munich at 1025 am on August 24, 2023. I have no doubt that Flixbus can do better in hiring drivers. read more

Don't Ride! Company is run by a bunch of crooks! Here's my FlixBus story. My bus from Lisbon to Faro with a transfer the Seville gets in an accident which causes damage to the bus and delays the ride by the tune of about 3 hours between an inspection, having to drive slower, and having to make an inspection. Because of the delay, I missed my connection. Only one more bus was available that day and the app said I only two seats were available so I paid the premium (more expensive than the entire first ticket) to ensure I made it aboard. Well, that was also a lie as there were plenty of seats. When they finally did rebook me after I was already on the new bus I had booked, the ticket was for a bus the following day which would have caused me to forego my accommodations in Seville and purchase accommodations last-minute in Faro. Crook #1 is my bus driver who does not report the delay to the company so when other passengers and I are late, none of our connections are automatically rebooked as is company policy nor do we get a refund for the over 2 hours delay rule. The driver showed no remojar to our situation and told us to call customer service which we did to no avail. (Didn't get a name but see photos) Crooks #2 is customer service representative Riad Aliu who informed me I could not be refunded though customer service, but assured me if I filled out the online form I would "certainly be refunded, I have recorded the incident here." I confirmed this three times with him and got his name for this reason. Well, he lied. Crook #3, Shella sends me an email after reviewing my form denying my request saying that I was wrong and my ride was not delayed despite the company rebooking me on a new bus, Riad's report, and the fact I booked a ticket last minute for the same route I was ticketed earlier for. The way I have been treated here is despicable. It sets a horrible precedent for the company. Everybody makes mistakes, and I can forgive this, but the way they handled this situation shows they are all about greed and cannot own up to a mistake at all levels of management. Give me my refund and I might consider adding a half star!! read more

FlixBus - The bus that got in a wreck - Buses Near Me - Munich, BY

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they never even made the stop to pick up multiple passengers, and when contacted for a refund they claim there is nothing that they can do for you. stay away! book with another provider. read more

horrible customer service line that didn't allow for a refund and very late !!!!!!!!!!!!!

The FlixBus was a last minute option to travel from Orlando back Tampa. It's been years since I've been on a bus and was hoping for a modern bus with amenities. Like the tricked out ones advertised on YouTube. Not the case, the bus was basic, dimly lit with felt seats. Air conditioning was set to freezing, I recommend wearing a ski jacket. Who's this for? Probably last minute transportation, someone without a car, or on a budget. Round trip from Tampa to Orlando the cost is around $30. Throw in Uber rides to take you too and from the stop, it's cheaper to simply drive if you can. I would consider trying Red Coach next time because this bus was not for me. read more

terrible company that still refuses to refund me after being misled about information. customers,take your business to another company or travel site. Flixbus is a terrible place to take your business, trust me!! Schorsch read more

FlixBus - Buses Near Me - Munich, BY

I would hae given 5 stars...if it weren't for this one thing. I accidentally left a small bag of mine on the bus when I got off which had my keys and epipen in it. It goes without saying that life is pretty difficult without one's keys and epipen. I called the company, who told me to fill out the lost and found form which immediately did and then wait to hear back from them. The guy also assured me that since it dealth with keys and a medical device, it would be given priority to get my things back to me. Well, that was a lie. I waited 2 weeks, called them to follow up and they sait to wait ONE more day (as if that was supposed to help, lol). Then it was the weekend, so I called back on the tuesday following week, where they literally said there was nothing they could do for me (not even willing to ask the lost & found department) and told me there's literally no possible way for them to put me in direct contact with them while simulatenously telling me that the only way for me to get an update on my item is to b in direct contact with them. Those 2 statements literally contradict themselves. Their customer service department needs to be retrained and/or their protocols need to be seriously reviewed and updated. There needs to be a way to directly contact the lost and found department other than simply waiting around in limbo and emailing the same people again over and over to no avail. read more

HORRIBLE COMPANY DONT USE THEM. We are on vacation 7 people 1 kid. They cancelled our bus from France to London 30 minutes before departure via a text message. This was at 1:30AM when we already gave in our hotel keys. They left us stranded in France. HORRIBLE COMPANY DONT USE THEM. I gave them 1 star because there is no option for zero stars read more

If I could give them a NEGATIVE 100 stars I would. I don't post reviews but I had to for this one. I paid for a trip that left at 5pm out of SF. The bus driver did not open the doors until 5:15 and left 1st stop at 5:20..already 20 minutes late to next destination. When we arrive ton2nd pickup stop the driver got out and allowed riders to get on. He then disappeared for 30 minutes only to come back and mumble something about a tire and that we would be leaving soon. He left the door proceeded to take us to an unknown location where we all were baffled to see we were driven into the bus depot mechanic where we were trapped without a way to get out for over an hour. The driver never shared what was going on. We arrived to the final destination 2 hours late late at night. Here is the kicker, after pleading for a refund they told me I was not merited compensation because I CHOSE to complete the ride. I will NEVER ride again. 0/10 DO NOT RECOMMEND read more

I order a ticket for my brother and nephew to go home from Las Vegas to Los Angeles and the departure was at 8:05pm and we were present at 7:30pm. I received a notification at nine minutes (8:14pm)later stating that the bus broke down and it was going to take an hour to get back on the road. My nephew waited as long as he can but he needed to use the restroom. By the time we grabbed some water and used the restroom the passengers where gone and it was only (8:55 pm), no where near the hour that they claimed that the bus was going to be late. I called customer service 1(855) 626-8585 I spoke to a lady name Marie and I asked for a rebooking do to them not being on time in the first place. Marie wasn't trying to help me in shape or form her answering was no, she tried to turn it around on me and told me i need to read the term and condition. I asked to speak to a supervisor and she refused me of speaking to someone for further assistance I Paid for a service and the original time the bus was suppose to be there, it was never there. Their bus broke down in a different location, we would have never missed the bus if the bus came on time so my nephew could have used the restroom on the bus. I don't mind admitting when I am in the wrong and taking the hit for it, but when a company messes up because there inventory braking down or not working properly they need to have options for people to get refund and make exceptions to make things right with the customer like rebooking if the customer is open to it. This is like robbing people because the majority of people who take these types of buses are for poverty is because they cant afford the better companies. Plus the people that take these bus don't have money to send them to court because of the wrong doing. So flixBus gets away with this but some day you guys will do the wrong person wrong and y'all will have a lawsuit out this world. I would be willing to do a class action against yall. Please help by reporting things like this to the Better Business Bureau (BBB) this isn't right. Please view the attached screen shot read more

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I booked to trip to Oregon and the bus was cancelled. I was encouraged five days in a row to book a hotel room and I would be reimbursed. I was not. As I was running out of money and still committed to my trip I choose to stay at the bus garage in Sacramento. Staff and security left at 11pm. One of the patrons left with us decided he was going to kill everyone in the station. police were called twice due to this particular patron. The greyhound manager arrived at 2am and was involved in a physical altercation with one of the obvious upset patrons. He was obviously never trained in diffusing a situation. I gave up on my trip to Oregon and booked a trip home to Phoenix and the trip was cancelled. Rebooked for the following day and finally after a week left Sacramento. In Oakland I learned the bus stop for my transfer does not have anywhere to go except the actual bus stop. No restaurants within miles. No building to get out of the elements. Stood in the rain for three hours. Everytime I call Cust service for help I wait over an hour on hold repeatedly had calls disconnected due to an error. This was a true nightmare. As I understand Flix a German company has bought out Greyhound. They clearly have ways of "dealing with our kind" read more

ADA DISCRIMITATION ALERT!!! Had the worse experience with this company in Toronto - CA. Completely discriminatory against people in a wheelchair. I booked the trip and called way before to confirm if the ride would be accessible. The website said it would ask me to list the chair during the booking, which never happened, so I called. They could not make arrangements because I did not registered my chair 36 hours before (BECAUSE I COULD NOT!), I also asked to change the trip to 1 or 2 days later, still the same answer, "the driver will not allow you to board". What??? Had to request for refund and only got 10% back - I got penalized TWICE for a service that they refused to arrange. This is beyond unacceptable and I will be taking legal actions. Lost money, got frustrated and a nice vacation became a traumatic experience. Just avoid the headache, people. read more

terrible company. lost connection from boston to portland due to 60' minute delay from our flixbus bus and because the bus driver says he was only 13' late were supposed to accept an alternative reality and presume collective hallucination. cannot trust them if they blatanly lie like that, wont ever do It again. read more

This is the worst bus line I've ever been in, not only did the bus did not stop. It took hours of my time to get to talk to someone to refund not only did they not refund my round trip. One of the drivers call the police and said I hit her when that never happened. They're not reliable and they don't care about people , their drivers just suck and overall experience was awful. Don't take this bus at all cost. read more

Well, I can't complain. I took a couple of Flix buses when I was touring Europe last month. First was Amsterdam to Paris (6 hrs.) and second was Naples to Venice ( 10 hrs.). The first bus started a little late (15 minutes) but reached on time. The second bus was good on time front. Leg space is plenty and comfortable so no issue in that. WI-Fi- the bathroom is there for you. In AMS-Paris bus, there was 2 level. There are green stickers at the seat for those who don't pay to reserve seats while booking. So mindful of that. Somebody asked me to take another seat in the middle of the journey because I was on his seat, so not all seat is for you. The drivers were friendly and polite in my case. Paris bus driver did not understand English but that's not his fault, I was in a foreign country. Overall Journey was comfortable and rational. Price front - Of course cheaper then Train that's why I booked: P read more

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Never use flix bus. The bus came early and left early leaving behind a ton of travelers in Scranton Pennsylvania. When I called customer service, they told me they couldn't refund us, said he couldn't let us speak to a manager or get any of us hotel rooms. They stranded a dozen people in Scranton PA. NEVER TAKE FLIX, also they're often late. read more

If I could give less than one star, I would. To begin with, the communication of important information on the company website and on tickets is abysmal. I bought a ticket for my husband a few days ago on my phone from Edmonton to Calgary. We have been purchasing tickets this way nearly every week for the past 6 months. Nothing about this ticket looked different in any way, and no alerts about any changes showed up on the page to purchase them either. When the day came, my husband arrived with 15 minutes to spare, standing at the stop where the bus always arrives. Unbeknownst to him, the company had changed the stop to be on the opposite side of a major road, with no quick way across. Despite the distance, he moved as quickly as he could, arriving just as the bus pulled away. The bus driver very clearly saw him running in the rearview mirror but drove off anyways. When he went back to the original stop to see if there was information written anywhere letting passengers know of the change, he found nothing. We were later informed by the less-than-helpful customer support that the bus change was written in 8-point font on the backside of the ticket (absolutely nothing about the opposite side of the road, mind you--only the new bus stop number, which is impossible to read unless you get within a meter of the sign). If the lack of communication on their website and downright rude behaviour from the bus driver weren't bad enough, customer service was just as bad. After phoning them to explain the situation--that they had not alerted us to the change, and that my husband had missed an important appointment as a result of this miscommunication (the next bus wasn't for another 2 hours)--the customer support person insisted that the information was in fact visible on the website, even going so far as to argue with me when I, while looking at the webpage, explained to her that no such info is available anywhere on a phone screen. They then insisted that because a change in bus stop number was also written on the ticket itself, missing the bus was his fault (once more, it was written in the smallest print, and with nothing more than a bus stop number that even the best eyesight couldn't spot more than a meter away). When I tried to explain otherwise, they interrupted me and hung up. When I called back, the second customer service person was just as unhelpful, this time going so far as to say that there was actually NO change in stops, and that the bus had stopped exactly where it always did. A worse example of "the left hand not knowing what the right hand is doing and the right hand not knowing what the left is doing" I have never seen. Frankly, I am appalled. In a city where so many rely on buses like these to commute to different cities, I expected better. Evidently though, that hope was misguided as I'm seeing now, based on all of these other reviews proving that the company is infamous for its service. Needless to say, I do not recommend. read more