Showed up to the address shown but the bus never showed. I called but they kept saying the bus was there but left 4 minutes early. I was there over half an hour before departure and there were ZERO buses at the location. I know I was at the correct location because later buses arrived and waited prior to their departure. I don't like being lied to. Must say the bus drivers are very friendly. No qualms with them. The buses are relatively clean. read more

Planned a trip from Berlin to Munich with Flixbus and I really regret that decision! The bus was 40 mins late and there was no information on its whereabouts nor its actual arrival time. The screen only said "estimated delay 30 mins". So we had to stand outside in the cold and wait for the bus.. Also, no message (email/sms) was received notifying me of the delay! Lastly, the staff working at the counter in the Berlin ZOB was extremely rude.. I asked a guy there to point me to the correct platform (as there as no bus to Munich, I didn't really know where to go) and he just pointed me to the nearest platform where a random FlixBus bus was ready for departure.. Then the driver of that bus pointed me to the right direction.. When again we went in later to ask about our bus' whereabouts, another guy looked over his shoulder, pointed to a random FlixBus arriving at the bus station and said "That's it!". Guess what, it wasn't :) read more

This review is for the LA to Palm Springs round trip Flixbus. Pros: It was $14.99 each way. It arrived on time and both trips were exactly 2 hours. Quite a feat for a Friday evening and a Sunday afternoon. Seats are comfy with USB and plugs at every seat The bus is clean, modern and well maintained. Our bus driver for the trip, Kevin, was super nice and professional. Cons: The free Wifi is only for emails/social media. No streaming movies or music. I really enjoyed both trips and will definitely book my next trip to Palm Springs with Flixbus. read more

The bus was delayed by 4 hours and many of the other customers left before it even arrived (4 hours late). I gave them my ticket, but they said it was for a previous bus, wouldn't let me on and said my ticket was invalid, I also called customer service on the spot and they said I couldn't purchase a ticket over the phone or in person. If you're in the Baltimore area, and you want to get to your destination on time, take the train. Amtrak is more reliable. read more

This is highly recommended then greyhound hands down. Best bus service there. I had nothing but bad experiences with greyhound so I had to do a switch. read more

I had a trip from Berlin to Stockholm, with a connection in Gothenburg. They left me in Gothenburg, expecting me to stay at the station for 8 hours overnight, because the driver decided to take a 30 minute break, which caused me to miss the last connection of the night. Customer service is the worst I have EVER experienced. They refuse to refund me, even though I couldn't get to my destination in a timely manner. They ask you to pay for your own accommodations and you have to pray to God they'll refund that, but good luck. They want your money and don't give a damn about you. I had to call a friend to drive three hours to pick me up and take me Stockholm. What a ripoff. NEVER use flixbus. read more

Recently, I had a nightmarish experience while traveling from Frankfurt to Paris on Flix Bus. After getting out of the bathroom at the rest stop, I found out that the bus left without me. Apparently flix bus drivers do not check if the passengers returned before departing. After waiting for approximately 1 hour not knowing how to return home, another flix bus headed to Paris made its stop at the rest stop, so I explained the situation and showed the original ticket to the driver and asked him if he would put me on his bus. He then sneered at me and told me that he is not a taxi driver. I have explained that the original driver left me at the rest stop, but he just went to the bathroom, leaving me outside in the rain at 5am for 10 minutes. I was desperate to catch a flight out of Paris that day, and since he was not interested in helping me, I told him I would offer him cash if he can take me in one of the empty seats in his bus. He then asked how much I will give him and when I offered 20 euro, he laughed and told me that he will not help me. After much begging, he called the flix bus office and after speaking to them, agreed to take me. Driver's name is Meric Podravski and the bus' license plate is DDUM 1627. This was an unacceptable experience to myself and to many other future customers as well I believe. I am writing this to help travellers in Europe make informed decisions when choosing their modes of transportarion. This does not seem like an isolated incident as there were two drivers on the bus and the other driver did not seem much interested in helping me as well. Hope other people can avoid such a nightmarish experience that I had to go through thanks to flix bus' unprofessional and incompetent drivers. I was only expecting basic service to get me from point a to point b, but even that proved to be a big challenge with flix bus. read more

Referring to the European service, especially Germany. FlixBus is honestly the worst travel service I have ever used. The only consistencies are the late departures, over-sold seats, blatant misinformation regarding onboard wifi and power, rip off and unenforced seat reservation system and horrible refund policy that is tantamount to theft. The same goes for FlixTrain. Do not use this service if you ever want to make it somewhere on time, or in a good mood. read more

Vienna - Bratislava My friends and I had to get to Bratislava Airport on June 14. Apparently, the bus was overbooked. One week before the trip a few friends got emails stating that their bus was rescheduled. After they called the office they've been put back on the same bus. I double checked my email during the week - nothing, I guess I was "lucky". On the departure day my ticket could not be scanned. The girl with the same problem checked her email - she got an email at 7 a.m. (I did, too). Hotline didn't even pick up. If it wasn't for the driver who let another 2 people in (the girl and me), I would have missed the flight and the whole trip. We weren't the only two people with that problem. At least 6 people had to wait for the next bus. I hope they weren't heading to the airport, though... read more

Worst bus service in Europe-travel at own risk! We took line 801 from Bruxelle-Midi to Paris Bercy Seine and it was a nightmare. So many things went wrong, Im sure other routes have similar problems. Our bus was cancelled even though 40 passengers had tickets. Replacment bus was malfunctioning and broke down in 30 min. Driver and customer service were rude, unapologetic and uninformed. Even after bus was running 2 hrs late on a 3.5 hr journey, driver insisted on taking a 30 min break for "persobal reasons". Wifi wad not working on any of the buses. Many passengers shared similar experiences on other Flixbus routes. I had used Flixbus 3 times before and was late on avg 30 min. But this experience was so bad, I am forced to give up using Fluxbus. read more

Terrible company. I was supposed to travel from Brussels to Eindhoven to catch a flight. The bus was one hour late to departure without any explanation. They just sent a SMS informing of the delay at the scheduled time of departure. I called costumer service. It took forever to be answered. No appropriate solution was given. Even though I later spent money on a Uber to try and reach the airport, it was already too late. I lost my flight and ended up wasting a lot of money on a new plane ticket and a hotel night. Plus, there was no wifi available during the trip and the driving was quite bad involving going over sidewalks and almost crashing into other vehicules. read more

I had a flight delay that resulted in needing to cancel my Flixbus booking. The customer service representative on the phone said no problem, just cancel the booking--you'll be given a voucher, and I'll go ahead and process a refund for your voucher. Weeks went by and I still hadn't received the refund. So I actually tried to use the voucher on another Flixbus booking, but it said it was invalid. I assumed that's because the refund was still being processed. Well, long story short. The refund was never delivered, and despite on-going communication with other customer service representatives, they are refusing to honor the refund. The worst part is that I would have used the voucher during my trip already, but now the trip is over and I'm stuck with this voucher that I don't want. Also, customer service told me 20 different things every time I called. They were never consistent and always difficult to reach-- 30+ waiting times on the phone and days between emails. I will never use this company again and would not recommend it!! read more

They sent me a review and got my departure time wrong, that should tell you something about their service. The info online and the reality oculd not be more different. I was going from DC to NYC. The website says 4 hours to Allen street, and 4.5 hours to Penn Station location. The reality is that they stopped in Baltimore first and then at the PENN Station location -- what was that logic? And there is no row and seat number on that bus. On the way back it was a disaster. The 3:30pm bus departing from Penn Station did not show up until 3:50pm, when most of us had stood there for nearly one hour. (BTW, the website says the stop is at the corner of 33rd & 7th and we know there are 4 possible locations of any intersection.) There was a big accident on the highway, so we didn't make it to DC until 11:10pm. Yeah, you got what you paid for. read more

Never will use this service again they canceled the trip as I was waiting for the bus to come then rescheduled the bus to come tomorrow that was really inconvenient for me cuz I have to be to work tomorrow the representative on the phone didn't show no remorse at all just the worst service ever read more

I booked a return from from Eindhoven to Bruges with Flixbus, thinking that it would be more convenient and less stressful than driving. However, that was a mistake. A few things to be aware of if you're considering booking Flixbus: 1) The bus can run extremely late, and they won't inform you of it accurately. From Eindhoven to Bruges, the bus arrived 30 minutes late, and on the way back, I received a text message from Flixbus saying that the bus would be 21 minutes late, but it ended up being an hour late. If I had known earlier, then I could have spent more time in the city rather than sitting at the bus stop for that hour. In the end, I arrived in Eindhoven 2 hours later than the time given by Flixbus. A journey that would have taken less than 2 hours by car, ended up taking nearly 5 hours. 2) Nothing works. The toilet wasn't working, the Wifi doesn't work outside of Germany, and the air conditioning was off for all but the final 30-40 minutes of a nearly 4-hour trip. It was hot and stuffy inside, as the outside temperature was 25-27 degrees C and extremely sunny. 3) Extremely unfriendly staff. The bus driver snapped at passengers who asked why we had to have a 45 minute stop at a remote gas station when the bus was already running 1.5 hours late. My guess is that it's a legal requirement, but an explanation to passengers who are understandably frustrated due to the long delays would have gone a long way to quelling rising tempers. Also, it would help to acknowledge the fact that the bus is running extremely late, and apologise on behalf of Flixbus, even though the driver isn't personally responsible for the lateness. In conclusion, whilst Flixbus is a great concept and appears to offer a convenient alternative to driving or trains, I would advise users to think twice before booking because they have a lot of issues to iron out. read more

Worst bus service ever, bus was late, they don't answer the phone if called, they don't have offices, was denied boarding to bus while I have a valid ticket, I had to book a train to get to my final destination, in bus stops they have no representation and drivers does not help, DO NOT TRAVEL WITH FLIXBUS. In details: my trip was supposed to leave Leverkusen Germany at 13:30 today the 7th of July 2016,bus was late 90 minutes to arrive, bus in Brussels said we don't have the right tickets while other drivers said yes we do, they didn't allow us on our connection bus to Paris, and we had to book a train ticket to get there tonight. Also they don't answer the phone and they put you on hold, I paid extra since I was calling roaming. read more

This company is a scam. Avoid taking their buses at all cost. We waited in Brussels for a bus that never showed and once the next one showed (supposedly ours) the driver brushed us off in French saying we should have taken a megabus proxying as flixbus (which also never showed). This is a subpar company offering very poor service. Take a train or drive instead and avoid the headache. read more

The LA to LV route did not include the 15 minutes bathroom nor food break for passengers.

This review is for the US FlixBus. Bus arrived 45 minutes late. The app didn't refresh and calls to their office didn't help because they couldn't locate the bus or find it via GPS. Was incredibly frustrating and confusing for passengers, not to mention made me late for the event I was traveling to. read more

I would give flixbus zero stars if I could. I traveled from vegas to california. The bathroom was locked throughout the entire ride. It took a while to get the driver to know because I could only communicate with the assistant driver and she was asleep most of the ride! So we later stopped at the rest area nearly 2 hours later, where I thought we were going to get food and relieve ourselves for a bit. We didn't. The first male driver told us that he was leaving and another woman driver was taking over and if we got off the bus its are fault if she left us. Now I have a bladder problem and felt like I was going to explode from not being able to pee. Also light headed because I had no food and thought I would be able to get some. So I kindly asked the female driver and others did as well. If we could just have a minute to pee before we took off and she told me no! I was so surprised at how I was treated she even left a poor lady who didn't speak english and didn't know what was going on. We asked her to wait and she refused. I was so disappointed and still am because I reached out to flixbus by filing a complaint online and they still haven't got in contact with me about what happened. This was almost 2 weeks ago! read more

No wifi, too long ride! I booked my flixbus bus ride from Sofia to Vienna as a direkt ride with wifi. On the busstation I found out that we do not just drive by, but also stop three times in Hungary and my journey will be a bit longer than with the other companies. Besides this there was "an issue" with the wifi, so my both reasons to choose this company camw out to be not happening at all. I will not buy a ticket for 4th time, because from my first three times -2 times I did not had wifi, but one of the rides Zagreb - Vienna had connection... I would not repeat or recommend to my friends! read more

Got to be the worst journey I've endured, San Diego 5.40 pm to San Francisco 6.30 am Driver dropped me of at wrong stop in Los Angeles, got the connection eventually minimal room if your anything more than average ,several stops but nowhere near a snack option , ... no sleep no eating just couldn't wait to be off bus and done with flix bus . read more

I'm highly upset. This Bus company is new to the Texas & the rest US cities it service. I know the prices are cheap but customer service is still important. I had a round trip tickets from Houston to Dallas and reverse. The Bus to Houston had electrical problems and was stuck in Houston waiting on a mechanic to come out and fix it.The mechanic never showed up after waiting for 4 hours. To get a refund for the trip you have to write a letter and wait. I also lost a hotel stay because i never made it to Dallas that night. The company should reimburse for the tickets. Also should provide some thing or me being so inconvenient I had a lot of respect for the bus company but as of now, It's not looking good for Flix bus read more

It was the most horrible experience I have ever had!!! If no star is possible, that would be my rate. NEVER try the FlixBus no matter how cheap the ticket looks like. I booked the ticket from SD to LA at 4:30pm, and after 3 hours waiting, it still didn't show up. During the waiting, I kept getting "updated" through email, the same "update" saying "the bus is approx 1 hour and 5 minutes late." The first update email was received at 5:35pm, so it seemed make sense. Then the second updating email came at 5:59pm, and the third came at 8:45pm. Three updating email with exactly the same content at different time, how ridiculous it is! Other people waiting at the same stop called for the custom services, and they were told the delay was due to the traffic. What kind of traffic could stop the bus for more than 4 hours, while the stop was supposed to be the very first stop of the whole trip?! Totally NONSENSE!! I left after 3 hours waiting. I am not sure whether the bus came or not on the same day anyway. But for me, a delay for 3-hour without real updating means "the bus NEVER show up at all" ! Again, NEVER EVER RIDE FLIXBUS! read more

Last week I took Flixbus from Berlin to Amsterdam. I checked that trains have no wifi but Flixbus has. Perfect! I have a presentation in morning so I planned to use those 8 ours on the bus to prepare. As soon as I got to bus my first question to the driver was how to connect to wifi. His reply was sorry wifi doesn't work. Great, I arrive at Amsterdam at 23:00 and my presentation is at 10:00! As I found out from driver wifi never works. I contacted Flixbus customer support and I got this empty answer which doesn't say anything, feels like written by a robot and basically says sorry technologies are complicated. I call bull-shit, I used a bus in Latvia between two small towns and they had wifi which was better then I have at work. So I contacted them back saying that is not an excuse, please stop misleading people that you have wifi on a bus or fix it. Next what happen made me share my story. I received exactly the same email! That means there are getting constant complaints about wifi and instead of fixing it they start to ignore it and created an automated reply for that. Great job! Hope this saves someone disappointment or maybe a real person from customer support picks this up and makes some changes. read more

Ok so a friend recommends Flixbus for my xmas trip to visit my grandbaby. I'm traveling Las Vegas to Palm Springs Ca not too far. Flixbus got 1 star because they have hire other charter busses that are horrible. Drivers that dont care about their passengers, their busses or their reputation. 1st bus nothing worked no wifi not one outlet worked to charge phones and the whole drive sounded and felt like the bus was going to fall apart. So we reach my transfer point and I exit bus set down my carry on and hand this young lady my phone so she can call her father and the bus takes off with my luggage. I run chasing it and it doesnt stop which I know I seen. Then i call customer service and the gentleman says well if you can meet the bus in San Diego then I can grab it. If i had a ride to take me an hour and a half the opposite direction of my destination then i wouldn't be on your rickety bus in the 1st place. He said there was no way to call driver but when I boarded the bus in vegas the drivers phone was ringing. No customer service what so ever. I was also told if i dont get it then I had to file a claim and when they got to it I would be contacted. So horrible experience never again!! read more

Never again!!!!!! We took the flixbus on March 21, 2022 from Paris to Bruges. This was the worst experience ever!! Less than an hour after we got on the bus, the driver stops at a gas station on the highway and says we have 15 minutes to pee, eat, drink, smoke! When we came back after 5 minutes, the bus had left. We weren't the only ones. Together with 2 other passengers we were left to our own devices and we had to find a solution ourselves to get home. The service department promised to call us back but we never heard from them again. Fortunately, our own family was able to collect our luggage and that of our fellow passengers, because everything was still on the bus. When we removed it, there was still more luggage than ours, so we suspect that there were probably still some left behind. The driver was rude and very arrogant. Our family, like us, had the impression that he had been drinking or at least too tired to do his job properly. In the end, we joined forces and looked for solutions ourselves. By taxi (€60), the train (€99) and collection by family (€30 fuel) we got home safely and our fellow travelers at their destination. But what should have been a cheap, fun bus ride turned out to be a very expensive fiasco! read more

A friendly bus conductor and a nice bus with individual power plugs made this journey a pleasant one. It was easy and basically free of charge to cancel and rebook my trip online just a couple of hours before departure, with many departures to choose from. Very inexpensive. Feels more reliable than french railway which are often on strike or have technical problems. My trip with Flixbus was from Strasbourg to Karlsruhe read more

This bus company sucks. We tried to buy tickets and the website crashed as soon as I hit submit for the payment. So then we booked with greyhound instead. I come to find out that they charged me for the bus tickets that I never got an email or notification for. So I called them to cancel cause we already bought other bus tickets from greyhound instead and they said they would refund us. We go to greyhound thinking we were good and then I get a confirmation email saying they booked the trip. Called back and they said they don't do refunds, that instead it's a voucher. Such an unreliable company. Please avoid!!! read more

Without a doubt the worst traveling experience I have ever had. I bought a ticket in the direction of Atlanta, scheduled to get to Greensboro at 1:30 pm. The company suggested arriving at the stop 15 mins early, but the bus arrived a few minutes later than scheduled. Everything was going smoothly until after we stopped in Richmond. We made a stop at Pilot right outside of Petersburg to get gas and were forced to unload the bus for some reason. We got back on and everything was fine until shortly after we pulled over on the side of I-85. Sat there for about an hour. Once we got moving we drove at about 10mph for 2 miles until we reached the closest gas station where we sat for 4 hours either waiting for a mechanic to come or waiting for the mechanic to fix whatever was wrong with the bus. Hardly any communication was given regarding time estimates or even what was wrong with the bus. FlixBus only sent an email offering to reimburse us for $15 worth of snacks. Additionally, Wi-Fi is advertised but no information on how to access it is posted. I will never be traveling with them again. read more

Terrible bus company!!! Your money will be better spent elsewhere. They sold my family 12 tickets from Prague to Budapest. They somehow forgot to mention that we had to bring our own child seat even though they knew that one of the passengers was one and a half years old. We ended up being escorted out of the bus by a rude driver and an even worse security guard. They refused to refund our money. We had to purchase a child seat to continue our travel. We lost four and a half hours waiting at the terminal. What a bunch of low lives. Do yourself a favor and stay away from Flixbus!!! read more

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We waited in the cold (with a kid) for our 7:15am momtclair-los angeles schedule not knowing their bus was delayed til 10am. I didnt know about the delay until I called their customer service, no notification through app or email. i asked to cancel all our trips because they ruined our schedule and asked for the refund, they promised me full refund because of the inconvenience and since it's the first time, but when i emailed their financial services they would give me what they promised. This is cheap, but this is such an unreliable and heartless company. They wouldnt even understand yoursituation and what happened and insisit on giving you a voucher even if you couldnt use it on where you live. This company ruined our trip and at the same time wouldnt make up for it. thumbs down for both the company and its employees who cant even understand the hassle they brought to the customer read more

Horrible customer service and you only have a small chance to get where you booked a ticket to go. I booked a ticket for my son to go from UCLA to San Diego. They bus never showed up and they never notified me. I called customer service and gave them all the details and the agent said he couldn't give me any details (if the bus was coming or not) because my name was not on the ticket. This is not private medical information I just need to know if your bus is coming or not. Could you imagine calling Southwest, Amtrak or any other form of transportation and not being able to know if they were onetime because you don't have a ticket. WTH! Anyway, the bus never showed and never contacted me. I asked for a refund and they said I could put in a complaint to finance and they would do an investigation and send a check....um what! Rant over, I will not be using this service! read more

I had terrible experience as a result of travelling from New York to Toronto. The bus was broken 3 hours drive for New York at 12 am. First, The bus drivers told people that mechanic is coming to fix the bus. In 1 hour, they mentioned that a bus from Toronto is coming in 6 hours. The drivers kept pouring water on the bus. I appalled when a rude bus driver refused to give water to the person who was a diabetic . No bus arrived in 6 hours. I spoke with the bus driver , and he refused that the bus driver would come in 6 hours. The bus drivers continued sleeping in the bus, and refused to cooperate . I had to call to 911, the police came . The police officer forced the driver to call to management, and the bus came in 30 min. The customer service is absolutely impostures. There were children, people with diabetes in the bus. We did not have access to food, water , medications for almost 12 hours. The customer service kept telling us "We understand your frustration , but we cannot do anything ". I absolutely don't recommend to travel with the Flixbus. It is more advantageous to spend slightly more, but save your time , energy and don't destroy your health . read more

How is Flixbus still operating considering the shockingly bad service they provide? Buses are ALWAYS late (i mean NEVER on time; connections are never met either), the phone advice is ridiculously misinformed and the bus drivers don't even try to do a good job. You're not worth it flixbus until you provide a service of reliability read more

Worst experience ever! You are better off paying the 10 extra dollars to ride with greyhound or ANY other transportation. This bus is the MOST unprofessional service you can ride with, there is a class action suit against them now because they left 25 passengers stranded and would not send another bus for us, nor would they provide a refund and another ride. They made that day hell for everyone. Their customer service is clearly based outside the country so they could really care less about the complaints you have, like them never even showing up to take a group of passengers home! read more

Don't bother taking FlixBus in the U.S. Their buses will not show up to pick you up. This happened from Henderson, NV to Phoenix. The following week, this happened again from the Las Vegas strip to LA. There were about 20 people waiting for that bus that never came. Called customer service and they couldn't find the bus. I'm sure they run just fine in Germany since they've been operating there for a few years. In the U.S., they've been operating for a few weeks and they have unreliable bus partners. Save your time and money and book with another company instead. I've used Megabus on many occasions and they will pick you up on schedule. read more

I cannot recommend Flixbus if any punctuality is a requirement. I have traveled few times by myself with Flixbus. In addition, I have taken my friend by my car to the bus stop several times. On average the busses seem to be late at least 20-30 minutes and once the bus was late 1.5 hours. Many busses seem to be canceled too. I needed to go once to Airport and I tought that I could use Flixbus. A bad idea. 10 minutes before the estimated arrival time, I got a message from Flixbus that the bus is late 50 minutes. I needed to take a train in order to get to airport on time. I never got my money back from Flixbus. Although it is cheap, if you need to hurry, you might lose lots of time and money.. and miss your appointments. I will travel by trains in the future. read more

terrible customer service . never got my ticket and was denied a refund and when I asked to speak to a supervisor I was denied that request as well . read more

For Older travelers the Flixbus might provide a good alternative to trains when making shorter hops between cities in Europe. The cost per mile is approximately $.12-$.18 per mile. Distances longer than 4 to 6 hours in length are probably best served by flying. Entry Heights on trains are somewhat determined by platforms. The height variance can be enormous from country to country and even station to station. It can be quite a haul to get your luggage on and off the train depending on these factors. In general, train fares are slightly more expensive than FlixBus. For the most part flick buses use the central railroad station in the various cities that they serve. So getting to the departure point or arrival area is easy. One advantage of the bus is storing your luggage is underneath rather than having to haul it on to the train. Flick bus has an easy to use smart phone application that allows you to find routes and purchase tickets all on the smart phone. This is very convenient if you're going to be making several stops in Europe. It takes about five minutes to set up the application and provide a credit card. You can either print out a hard copy of the ticket or with the application the ticket is embedded and all you have to do to get on board the bus is show the driver the facsimile of the ticket and Bob's your uncle! You might also consider having a look at the phone based application called Rome2Rio for obtaining very quick alternative routes that you might be interested in. You can get an overview of pricing between FlixBus and airlines or even other slightly more interesting alternatives. Try it out, you might be surprised! The Flixbuses are relatively new, clean and the seating is very comfortable; probably comparable to most economy class plane seats. Maybe even a little better. Do keep in mind that the FlixBus is mainly application based. That means that when you arrive at your jump off point there will be no where to buy a ticket or anyone to communicate with. When the bus arrives the driver will scan your smart phone ticket and you will self store your luggage underneath the bus. This self store idea is probably the least appealing if you have very heavy or cumbersome pieces of luggage. The bus driver does not assist. Schedule departures and arrivals are kept reasonably tight and in most cases a 5 to 10 minute variance is all that you would experience. A wide range of people utilize the FlixBus. So you will encounter young people, old people and in between aged folks. On our several trips we did not encounter any children. Interesting. Free Wi-Fi is generally available. Sometimes however we encountered particular buses with technical problems. Probably an idea for a person to have a MiFi with them so that they can communicate anytime they want. A decent MiFi runs about US$50 on Amazon. Other than a few major capital cities, Most areas in Europe are easily accessible on a 3G MIFI. Team this device up with a Skype account and you can call virtually any phone in the world for two or three cents a minute. Sure beats some of the expensive phone company plans. This whole idea works well if you're going to be traveling for more than a week or two. You will need to get a Sim card with data only to operate a MiFi. These SIM cards run anywhere from five dollars to $10 for a monthly plan. Amazingly you really don't need a huge amount of data if you're going to just do some surfing and make a few phone calls. read more