We stopped by Flipdaddy's in Mount Washington as a family on a Wednesday evening around 7:30, and we were really excited to give the new location a try. Since it's a newer restaurant, we're definitely willing to give them some grace and understand that they're still working out the kinks.
Unfortunately, the experience got off to a confusing start. When I first put our name in, the host told me it would be about a 45 to 50 minute wait. About a minute later, my wife came up to the host because she didn't realize I had already put our name in, and she was told the wait would be around 20 minutes. That was a pretty big difference, and it left us wondering which estimate was actually accurate. We ended up being seated about 20 minutes later, so the second estimate was much closer.
Once we were seated, the service continued to be a little slow. Our server was nice enough, but things just seemed to take longer than they should have. Unfortunately, my daughter's order was also messed up twice, which was frustrating, especially when you're trying to have a family dinner.
The biggest issue was actually getting a to-go box. I asked three separate times for a box so we could take the rest of our food home, and somehow we never received one. After asking three times, we eventually just paid and left the remaining food behind. That was disappointing and really shouldn't happen, especially after making the request multiple times.
As far as the food goes, I would describe it as mediocre at best on this visit. I ordered the Jalapeño Burger, the Chuck Norris, because I was expecting a little kick from a jalapeño burger. Unfortunately, there really wasn't much spice to it at all. My daughter's macaroni also wasn't very flavorful, and my wife didn't really enjoy her patty melt either. Nobody left the table feeling particularly impressed with their meal.
The atmosphere, however, is pretty cool. I liked the TVs throughout the restaurant, and the beer selection and taps give the place a fun sports-bar-type vibe. It definitely has the potential to be a good place to hang out, grab a burger, watch a game, and have a few drinks.
Overall, I'm giving this visit 3 stars. I'm intentionally giving them the benefit of the doubt because this is a new location, and new restaurants often need some time to get their staff, kitchen, and service running smoothly. There were some definite positives, especially the atmosphere, but the slow service, incorrect order, failure to bring a to-go box after three requests, and underwhelming food made it difficult to rate the experience higher.
We will give Flipdaddy's another try in a few weeks and see how things improve once they've had more time to get settled. Hopefully the food and service will both be better on our next visit! read more