Good ford dealership. Warren was great!
Outran a hurricane and 1 mile into the run when my truck threw a check engine light.
Smelled exhaust in the cab, popped the hood and could see exhaust coming from the metal EGR tubes.
Made it to Georgia and away from the hurricane.
Dropped the truck at flint river ford in Camilla GA.
They took me back to ny fifth wheel rv and they fixed a bunch of recalls on the truck and ended up replacing a bunch of parts with the EGR tubes (bolts broke in the cooler).
Got the truck back about a week later (flint river delivered it to me) and I really needed to get back to south Florida so I cleared the check engine light at an advanced auto and it said something about a vacuum tube error but the truck was running so we pushed it and got back to south Florida.
I Ended up taking it to another different dealership here in south Florida and they charged $980.00 to replace the vacuum tube etc and also gave the vacuum tube to me.
The Florida dealership knew about all the stuff that had just got replaced and clearly one of the flint river mechanics had accidentally pinched the vacuum tube so I called Warren at flint river and he was very understanding and ended up paying $581.00 of the $980.00.
The Florida ford dealership labor rates are a lot more than flint river so Warren said he could only cover so much of the repair bill.
Ultimately Warren and flint river did a lot of work for my truck and got it all under warranty besides that vacuum tube issue with the 2nd dealership so that was really nice of them and one of the best dealerships I've worked with.
Most dealerships make you wait weeks and would never own up to a mistake so that's a win for flint river in my book. read more