I had an oil change here and I was surprised at how quickly I was in and out yet how great a job…read morewas performed.

Got my oil changed here. They were honest and were able to service our car right away. I went next…read moredoor to buy the materials I needed. Would def recommend.

Mr. Rodney is a gentleman and went above and beyond to make sure I was satisfied. He and his guys…read moretook the time to swap several different sets of tires on my truck so that I could see how they looked before settling on a particular set. Pricing was very fair and work was completed in a timely manner. They even stayed after closing to make sure I was taken care of. Matt, who seems to be the one running the shop is just as good.

This happened a few years ago and I have reviewed them elsewhere but wanted to make sure people on…read moreYelp saw this too. I came in after finding a used car on their website. I was paying in full, no financing, on a small sedan ($7500). I test drove it and did the best inspection I could. Salesman even helped load the car seat in for my infant daughter. I started the drive back to Albany and by the time I got back in town I had a flat tire. I put on the spare and got home. Next morning I realized what they had done. They used a ton of tire shine to hide the fact that the tires has dry rot. All four of them. I had to replace the whole set. I called them and the salesman said he would make it right, after two more weeks to calls I got nothing. No returned calls, no refund, nothing. They sent my family out in an extremely unsafe vehicle and used a slimey trick to hide a dangerous defect. I make sure everyone I know has heard this story and they have all avoided Robert Hutson because of it and I hope anyone reading this does too!

Brought my 2017 Chevy in for service on Monday night, Nov. 3rd, 2025, for my service appointment…read morethe next day. I had made the service appointment about a week in advance. My car was making a squeaking noise that I had thought was a suspension issue due to the accident I was in over a year ago. My service advisor was very kind but the experience was awful. The vehicle was not diagnosed until the end of the day on Nov, 6th. It needed brake pads, and it was going to be a full week until they got the brake pads on either Wednesday, November 12th, or Thursday, the 13th. I don't understand why it would take a whole week for the dealer to get brake pads. You would think the suppliers would be able to get them there faster. They also do not offer loaner cars anymore so your stuck without a ride just waiting on the part unless you want to drive all the way back to pick up the car until the part arrives. The part did not come in until Thursday the 13th and my service advisor called me to let me know the technician had accidently ordered 2 sets of rear brake pads instead of one set for both front and rear. Not a big deal, I understand people make mistakes, but now I'm stuck even longer without a car. Was told they overnighted the front pads and it would be done Monday November 17th for sure. Keep in mind they should've went ahead and done the rear brakes so all that would be left is the front when the front pads came in. I called at the end of the day on Monday, November 17th (around 5pm as service dept. closes at 5:30) and they said it looks like it wasn't quite ready. That is insane. All my car was brought in for was brake pads and to check my 12v battery. The next day, I spoke with the service manager, and while he was nice, all I kept getting was I'm sorry and I understand. Nothing was offered to rectify the situation. No loaner, no rental car reimbursement, no coupon for like a silly tire change or something. Shouldn't have taken a week to get brake pads when AutoZone down the road has them in stock. I also shouldn't have to be left without a car an additional 4 days because the wrong part was ordered. I wouldn't be upset if a loaner or rental car reimbursement was offered, but nothing. He said it will definitely be done today, on Tuesday, November 18th. While the car was ready at the very end of the day on the 18th, it shouldn't have taken that long. Apparently, they didn't even start the rear brakes until that day. It would've been ready sooner if that had already been done and should've been done when that part came in. I have no issues with the service itself but if I am paying $622 for brake pads (front and rear) at the dealer, I expect better service. Especially when I can buy the parts for $90 at AutoZone instead of the $199 charged for parts and get them installed cheaper at Mavis. Never had to wait this long for brakes on the GMC, or the Mercedes I had. Taking 2 whole weeks just to replace brake pads is actually insane, and I am thoroughly upset that nothing was done to rectify the situation as a customer.

First time visitor to Edwards Motors, I brought my car in to have the oil changed…read more I requested my car be cleaned too if there was time. I am so pleased, the service was prompt and they had time to wash and vacuum my car, it smells and looks great, Thank you all very much, I will see you next time