Community-style gym that is well equipped for its size. I have been a member of NFC (Smyrna), Olympus (boro) and Gold's/Urban Active (Brentwood) in the past, so I feel qualified to give Flex a 4-star review relative to their competition.
The main difference between the Globo-Gyms of the area and Flex are its owners: Doug and Jess Porterfield. They are there every day, they know their members by name, and they are the ones who run the personal training sessions and cardio classes. The service aspect of the gym is not watered down; if you have a request or concern they are always accessible and you know that your voice is being heard. It is very clear that you are not just a number to them. For example...
Early on in my membership I put in a request to Doug for more weight machine equipment specific to back workouts. Within about 6 weeks, Doug had acquired and installed more equipment I have since used to enhance my back program. I probably wasn't the only one who had made this request, but it still was indicative of his willingness to listen and respond based on member feedback.
Flex cannot beat Olympus on membership price, the MAC on square footage and equipment, or Anytime on hours of operation, but it manages to stay competitive on all of these fronts. Where Flex wins out is in the sense of community it has and in the visibility and values of the people running the show.
Pros: reasonable rates, particularly with the 3-year term; hours of operation (5AM-9PM M-F, 8AM-5PM Sat), daycare/tanning/cardio classes included in standard membership, community vibe.
Cons: limited room for expansion, lacking some weight/cardio equipment common in larger gyms, inability to change contract terms (e.g. cannot move from 2-year to 3-year contract), single location, closed on Sundays. read more