Friendly service. Very reliable. And the price was reasonable. They do an excellent job. I would…read moretotally recommend them!!

After the furnace got balky and wouldn't run consistently, I called them and was scheduled for 1…read morehour following my call. The service technician arrived in 45 minutes. I explained the problem. He checked the programmable thermostat, then the furnace, did an electronics test and found some part malfunctioned, a solenoid, I think. He showed me the electronic test and I saw the failure register. He retrieved a new part from his truck, had it installed in less than 15 minutes, rechecked the system and performed another test and pronounced my furnace as being cured...for now. WHAT?? Yeah, he informed me this was usually the part that failed a majority of the time and based on what I briefed him on, he had a pretty good idea what the problem was. Anyway, he cleaned out the dirty furnace, buttoned it up and wrote out the bill. I paid him and he was gone - all in just under an hour....and the house was warming up. Yeaaa!

When we needed our furnace, a.c. & some challenging hvac venting corrected we phoned 4 co.'s, both…read moreprominent & less high profile, in Beloit & Janesville for quotes. Thiele was the only co. to respond pre-quote with the very experienced owner Roger T. inspecting the existing units, venting & code requirements in our home for over 30 minutes before having his very professional numbers man Donny produce a quote overnight. Mr. Thiele planned & thought ahead so that he could deliver on his promises, which he did in a one day install by Chris & Jake, 2 very energetic, friendly & capable field techs working from 2 pipe, metal & tool factories/stores on wheels in our driveway with maximum efficiency. Another tech Nate on an earlier routine service call was also super. Thiele was the only company to always pick up the phone & return calls & emails promptly within normal business hours & to focus the conversation exclusively on our business. On the install day Thiele satisfied Alliant Energy's piping concerns & Alliant turned on the fuel within 7 hours of the techs arrival. Cool house, hot water, so far - very good. Based on our experience, at a busy peak during an early summer heat wave, it would be Quite Smart of readers to phone Thiele for hot water heater, furnace & central air needs. Thank youThiele. K. Warneke, Beloit, Wis. 7-7-2020

I set up an appointment to have my furnace serviced. Upon inspection, I was leaking carbon…read moremonoxide. Thiele came and replaced my furnace/AC and was done very timely. Very professional and easy to work with. The pricing was very reasonable as well and they cover in details what your options are.

Scammed beware my story is too long to list but watch out they will take your money and not fix…read moreanything, currently filing a police report and fraud with my bank and a claim with WU. Lets shut this place down.

They took $600 to take apart our AC and fix nothing. After a week of waiting for them to show up…read morewith a motor we called someone else. We were under the impression that the money was for fixing the AC. They ended up saying that it was just to look at the AC unit. I will tell everyone I know never to use this business.

Our old AC was getting "tired". Still working but had a tough time keeping up cooling wise. Also…read morenoisy. Got several bids and Keith was right with the others but Keith was by far the most professional and explained everything very thoroughly. Very neat install and he combined our humidifier drain with the AC drain hose into one...neatly installed. Only bummer here is that I could only give Keith and Co. 5 stars as they deserve 10 stars.

This company is great to work with. Keith and all of these men were professional from start to…read morefinish. We called them to look at our furnace, they were honest about the cost to repair and the cost of new. We chose to go new because the furnace was older and we knew we would have more problems. The costs were explained up front, we knew the start date, plans were made. On the day of the install, the men came in, put down plastic runners to protect my floors from their work boots, and did the job with a minimum of disruption to my day. Then they hauled all the old furnace and trash away. You couldn't tell that they had been there, except for the quiet hum of our new furnace. We highly recommend them!

Our AC went out in the night. I messaged right away in the morning, and Jim was there within a…read morecouple of hours and got us up and running again in no time!! He was quick to diagnose and repair the problem. I believe he charged a fair price, and was great to deal with.

As a potential customer, I'm disappointed to see divisive personal attacks from the owner…read more Professional spaces work best when they welcome all clients, regardless of gender or political views. I hope he will reconsider this approach in future communications.

Will not honor any follow up repairs. Financed new HVAC system with them and the condenser-coil…read morewent out in less than 2 years. Owner himself lied and told me they would service, and he never did. Even after multiple attempts to contact him. NOTHING. Imagine.. If the Owner of the Company is deceptive, how do you think their Employees are.. Save yourself the lies and headache in Rockford.. Choose another Company for your Heating & Cooling needs. You'll be glad you did in the long run..

This company literally used the manual for the furnace as a funnel instead of using a piece of PVC…read morepipe. Do not use this company. They installed this furnace a couple years ago and this is the kind of work they do! Absolutely horrible!!!

I couldn't be happier with the service and workmanship I received from Kinovate. They installed a…read morenew air conditioner and furnace for my house this last fall and I have had no problems whatsoever. They took the time to measure my house to determine the right size unit for me and didn't try to sell me something larger than what I needed. They showed up when scheduled, were very clean, and completed their work in a timely manner. I have recommended them to others since then and will continue to do so! Thanks Kinovate!

We had a house fire in 2020 & this company was hired to replace our furnace. He took forever to…read moreinstall it, while everyone else had to wait on him. He installed a commercial furnace & said he had it laying around & it would be so much more efficient & we've had nothing but problems with it! I would never use or recommend this company to anyone for anything ever!!!

I called and they responded quickly, the quality of the demo and installation they performed was…read morevery good. their crew was very polite and helpful.I would certainly recommend them as HVAC contractor.

They got there the next day after I called early the next morning and beat their competitionread more