Just got a new kia yesterday. It was an easy experience. Kai K5 GT line 2026, first new car. I came…read morein knowing what I wanted, had a pre approval but they got me a better rate. I wanted a used car but the deal was better on the new car. Left the experience with the monthly payment I intended and the car I wanted. The two guys who helped me felt like my buddies by the time I left, Hayden was the salesmen and Albert was the finance guy. Thanks guys! Ethan

SOLD ME A NON STREET LEGAL CAR!!…read more Okay so I recently bought a cash car from here. I get pulled over a few days ago and the officer tests my windows and they are 12% tinted... I contact the dealership and let them know what happened and they tell me that they aren't willing to fix it! I ask why not and they said that because the car passed safety inspection that they sell the car as it comes. Or "as is". I contacted tinting company out where I live and let them know what happened and they tell me that it is actually illegal for a dealership to let a car leave the lot that doesn't have the legal tint on it!!! So now I have to pay $160 to fix the tints on my car. Aside from that while I was doing my paperwork (MAKE SURE YOU READ PAPERWORK AND GET ANYTHING THEY PROMISE YOU ON PAPER) a gentleman named Hayden told me I was going to have a one year warranty w/ 15,000 miles on the car. Well I'm going through my paperwork and can't seem to find anything about this warranty he spoke of and in fact on the paperwork on the page about warranty it says "as is- no dealer warranty, this dealer does not provide a warranty for any repair after sale". I wish I had been able to read through the paperwork while doing it with this gentleman but it was all on his computer and he was summarizing what I was signing to me. According to the sales manager who I spoke with on the phone about this since my car is over 80,000 miles I don't get the warranty that Hayden assured me I had while doing paperwork with him. I am VERY disappointed with how I was treated and how these matters were handled. They let me leave the car lot knowing I was going to get a ticket for having illegal tings on my car which I wouldn't have known because no one made me aware of this in the process of buying this vehicle. And then tell me it's my problem. It doesn't matter if this car passes inspection or not THERE ARE ILLEGAL TINTS ON THIS CAR AND NO ONE TOLD ME. Also keep in mind the tinting company I contacted about this is well known and do tints for dealership cars, and they said that what this dealership did is ILLEGAL!!!

The Mrs. and I came in here to buy a brake light for my car and the people there were extremely…read morehelpful in getting the right bulb for us. One of the guys even volunteered to install the light for us after we purchased the bulb. Customer service at its best!

I had a issue with axle purchase after 6 months store manager Leo obliged for the part replacement…read moreas it was under warranty without any issues

Very good.prices and.good.qualiy parts.on.all they sell.great service and friendly staffread more

Every time I've been here, they've got what I need at a great price! It can be a zoo, but they're…read moregood people!

Nothing crazy, the worker helped me find what I needed quickly and I was in and out in a flash. He…read morewas helpful, although he didn't seemed very enthusiastic. If I need something, I will most likely come back to this location as they seemed to know what they were doing.

Battery needed to be replaced and we saw that autozone had a free battery replacement, Laquon…read morehelped us replace our battery within minutes and explained everything to us in a great manner. I will definitely be coming back here. It was about $250 for a 3 year warranty battery for my Nissan Sentra

Over all GREAT service! Jonathan did excellent with…read morecommunicating with me and helping out. Thank you so much, I highly recommend!

Don't buy truck Peterbilt Irving Tx,, sales man CODY is no good and the manager too his nam…read more Nathan Bouc.. i buy truck run only 1 month and transmission broke down,, fix $10.000 .. they not responsible for it,, call them they don't pick up phone,, email they don't respond...

i have an older vehicle, Ford E-150 van 1994. parts are finally wearing out, after 30 years and…read moremany oil changes, the oil plug finally wore out. I bought it at Napa, along with a new fuel pump, and new fuel filter. parts are still available for my 4.9 L 300, straight 6 cylinder engine. After 360,000 she is still going strong. Thanks Napa. Now heading to purchase new engine motor mounts for the Lady.

Very kind service The store manager is very friendly and he…read moreassisted me in installing my brand new battery Alan was very kind and patient and knowledgeable about automotive parts Come every second Saturday of the month before 9AM They have awesome sales

Lloyd ROCKS! And so does Ethan G.! Some people are good at…read morecar stuff and some aren't. It's like a foreign language to me. My car showed me I had low key battery on both key fobs and I tried calling a local specialist, but they hung up. I called Auto Zone on Northwest Hwy.-I had been there during the D'Allas-ka event in January when it was snowing here, and they were super helpful, so I thought I would go back. Lloyd answered! A live human! Helpful, courteous, come on in! Lloyd makes it feel like Grapevine is Mayberry R.F.D. or Virgin River! I showed up and told Ethan G. I had called for car key fob batteries and he immediately went to work on it. Not pointing me towards the aisle, literally getting the batteries, cutting the pack open and installing them in under 5 minutes. It's not his job. He could've sold them to me and I would have spent the next two hours doing it (not kidding!) Ethan G. made my day. When I was leaving, Lloyd was in the parking lot, assisting another customer with something on his car, and he waved goodbye to me. Again, beyond the call of his job description to go outside and help someone out with an issue, but he was going way above and beyond, and it seems like this is his default. Thank you Lloyd, Ethan and the great people of Auto Zone Northwest Hwy!

That manager helped me and had such an attitude that I would prefer NOT to go back…read more Someone needs to explain to him that people who come Into his store are there for help not to be treated like 3rd rate trash. I personally have been in the auto parts industry for over 45 years and this person was rude, with zero empathy. I can't imagine why anyone would go in there after being treated so poorly.

This was long over due! I moved from California to Texas and I brought a classic C 10 1967 truck…read more For whatever reason I couldn't get it to run I tried multiple people and they just couldn't figure out what was wrong with it. Until I contacted DFW Mobile and finally he said it was stale gas! I highly recommend them! Super sweet too! Thanks again!!

Great service! Quick and efficient. Hamm came out to diagnose my car and was able to give me a…read morequote and get my car fixed as soon as parts came in. Will definitely use again for any future car issues.